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datingpuma.com hijacking google searches


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4 replies to this topic

#1 changuito242

changuito242

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Posted 09 February 2012 - 05:06 PM

Hey, I think I have some sort of virus. When I do google searches the results come up like normal, but when I try to click on the links they don't work. Instead I get re-directed to other websites, most often it's datingpuma.com. I ran a malwarebytes scan but it didn't help. I'm on windows 7. Does anyone know what this could be and how I could fix it?

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#2 Broni

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Posted 09 February 2012 - 06:19 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 changuito242

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Posted 09 February 2012 - 07:47 PM

Hello sir. Thank you for your help.


Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Kaspersky Anti-Virus 2011
McAfee Security Scan Plus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 24
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Symantec Norton Online Backup NOBuAgent.exe
``````````End of Log````````````







lFarbar Service Scanner Version: 08-02-2012
Ran by HP (administrator) on 09-02-2012 at 19:02:53
Running from "C:\Users\HP\Downloads"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll
[2009-07-13 19:09] - [2009-07-13 20:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2009-07-13 18:36] - [2009-07-13 20:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2009-07-13 19:36] - [2009-07-13 20:41] - 2418176 ____A (Microsoft Corporation) 38340204A2D0228F1E87740FC5E554A7

C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****






MiniToolBox by Farbar Version: 18-01-2012
Ran by HP (administrator) on 09-02-2012 at 19:17:47
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "127.0.0.1"
"network.proxy.socks", "127.0.0.1"
"network.proxy.socks_port", 9050
"network.proxy.socks_remote_dns", true
"network.proxy.type", 0
========================= Hosts content: =================================


94.63.147.16 www.google.com
94.63.147.17 www.bing.com


========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)
The following helper DLL cannot be loaded: WSHELPER.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : HP-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : 24.29.103.16

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-15-52-62
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 00-23-15-78-38-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-23-15-78-38-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : 24.29.103.16
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 00-23-15-78-38-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f9eb:b2fb:925b:69b1%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.131(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 09, 2012 7:13:37 PM
Lease Expires . . . . . . . . . . : Friday, February 10, 2012 7:13:37 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 318776085
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-87-59-3B-64-31-50-6A-0A-50
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{787DCB26-31BD-43AC-AD06-3207A334F0EF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{68A17D1B-7337-457F-B64B-311E051D87F9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.24.29.103.16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AEA258BC-058C-415C-B114-1D09392662D0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging google.com [74.125.115.99] with 32 bytes of data:
Reply from 74.125.115.99: bytes=32 time=27ms TTL=51
Reply from 74.125.115.99: bytes=32 time=29ms TTL=51

Ping statistics for 74.125.115.99:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 29ms, Average = 28ms

Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=89ms TTL=52
Reply from 72.30.2.43: bytes=32 time=292ms TTL=52

Ping statistics for 72.30.2.43:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 89ms, Maximum = 292ms, Average = 190ms

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...64 d4 da 15 52 62 ......Intel® Centrino® WiMAX 6250
15...00 23 15 78 38 89 ......Microsoft Virtual WiFi Miniport Adapter #2
14...00 23 15 78 38 89 ......Microsoft Virtual WiFi Miniport Adapter
13...00 23 15 78 38 88 ......Intel® Centrino® Advanced-N 6250 AGN
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
29...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #9
26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.131 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.131 281
192.168.1.131 255.255.255.255 On-link 192.168.1.131 281
192.168.1.255 255.255.255.255 On-link 192.168.1.131 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.131 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.131 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
13 281 fe80::/64 On-link
13 281 fe80::f9eb:b2fb:925b:69b1/128
On-link
1 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 mswsock.dll [File Not found] ()
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
x64-Catalog5 01 mswsock.dll [File Not found] ()
x64-Catalog5 02 mswsock.dll [File Not found] ()
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog9 01 mswsock.dll [File Not found] ()
x64-Catalog9 02 mswsock.dll [File Not found] ()
x64-Catalog9 03 mswsock.dll [File Not found] ()
x64-Catalog9 04 mswsock.dll [File Not found] ()
x64-Catalog9 05 mswsock.dll [File Not found] ()
x64-Catalog9 06 mswsock.dll [File Not found] ()
x64-Catalog9 07 mswsock.dll [File Not found] ()
x64-Catalog9 08 mswsock.dll [File Not found] ()
x64-Catalog9 09 mswsock.dll [File Not found] ()
x64-Catalog9 10 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/09/2012 06:21:53 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (02/09/2012 06:15:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (02/08/2012 11:07:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c5
Faulting module name: SHLWAPI.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb05
Exception code: 0xc0000005
Fault offset: 0x0000dad3
Faulting process id: 0xda4
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (02/08/2012 07:08:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: McCHSvc.exe, version: 2.0.181.0, time stamp: 0x4b503c9c
Faulting module name: WebInfoScanner.dll_unloaded, version: 0.0.0.0, time stamp: 0x4b503cb0
Exception code: 0xc0000005
Fault offset: 0x63597177
Faulting process id: 0x129c
Faulting application start time: 0xMcCHSvc.exe0
Faulting application path: McCHSvc.exe1
Faulting module path: McCHSvc.exe2
Report Id: McCHSvc.exe3

Error: (02/08/2012 00:52:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10016

Error: (02/08/2012 00:52:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10016

Error: (02/08/2012 00:52:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/07/2012 05:37:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 60336928

Error: (02/07/2012 05:37:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 60336928

Error: (02/07/2012 05:37:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (02/09/2012 07:13:32 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

Error: (02/09/2012 07:13:32 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

Error: (02/09/2012 07:13:26 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1068

Error: (02/09/2012 07:13:26 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the Browser Support Driver service which failed to start because of the following error:
%%577

Error: (02/09/2012 07:13:26 PM) (Source: Service Control Manager) (User: )
Description: The Browser Support Driver service failed to start due to the following error:
%%577

Error: (02/09/2012 07:13:02 PM) (Source: BugCheck) (User: )
Description: 0x0000001e (0xffffffffc0000005, 0xfffff80002eb0703, 0x0000000000000000, 0x000007fffffa0000)C:\Windows\MEMORY.DMP

Error: (02/09/2012 07:13:02 PM) (Source: BugCheck) (User: )
Description:

Error: (02/09/2012 07:13:01 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:10:06 PM on ?2/?9/?2012 was unexpected.

Error: (02/09/2012 07:09:40 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (02/09/2012 06:56:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.


Microsoft Office Sessions:
=========================
Error: (02/09/2012 06:21:53 PM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll2

Error: (02/09/2012 06:15:51 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (02/08/2012 11:07:18 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc3c5SHLWAPI.dll6.1.7600.163854a5bdb05c00000050000dad3da401cce6d80990cd29\\.\globalroot\systemroot\svchost.exeC:\Windows\syswow64\SHLWAPI.dll8e56a4ef-52d3-11e1-95c7-d8284e0600aa

Error: (02/08/2012 07:08:36 PM) (Source: Application Error)(User: )
Description: McCHSvc.exe2.0.181.04b503c9cWebInfoScanner.dll_unloaded0.0.0.04b503cb0c000000563597177129c01cce6be5eea759dC:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exeWebInfoScanner.dll35b754e8-52b2-11e1-8d84-c16a712033ae

Error: (02/08/2012 00:52:07 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10016

Error: (02/08/2012 00:52:07 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10016

Error: (02/08/2012 00:52:07 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/07/2012 05:37:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 60336928

Error: (02/07/2012 05:37:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 60336928

Error: (02/07/2012 05:37:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.7)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.0.1.152)
Adobe Reader 9.4.6 MUI (Version: 9.4.6)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
AIM 7
Alcor Micro USB Card Reader (Version: 1.2.517.35221)
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.2.120)
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 5.0.1438.0)
Bing Bar Platform (Version: 5.0.1438.0)
BioExcess (Version: 7.0.33.0)
BlackBerry Desktop Software 6.0.1 (Version: 6.0.1.18)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 2.0.4.0)
Build-a-lot 2 (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
CinemaNow Media Manager (Version: 1.9.1.105)
CyberLink DVD Suite (Version: 7.0.3003)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's Carnival Adventure (Version: 2.2.0.95)
Download Updater (AOL LLC)
DVD Menu Pack for HP MediaSmart Video (Version: 4.1.4121)
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
FATE (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Google Chrome (Version: 17.0.963.46)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Google Update Helper (Version: 1.3.21.99)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.0.5.1)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.1.0)
HP Games (Version: 1.0.1.3)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP MediaSmart DVD (Version: 4.1.4229)
HP MediaSmart Movies and TV (Version: 1.0.0.10)
HP MediaSmart Music (Version: 4.1.4215)
HP MediaSmart Photo (Version: 4.1.4211)
HP MediaSmart SmartMenu (Version: 3.1.1.12)
HP MediaSmart Video (Version: 4.1.4214)
HP MediaSmart Webcam (Version: 4.1.3024)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.3.0)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.2.3)
HP Quick Launch (Version: 2.4.4)
HP QuickWeb Installer (Version: 1.3.11.0)
HP Setup (Version: 8.1.4186.3400)
HP SimplePass Identity Protection (Version: 7.0.33.0)
HP Software Framework (Version: 4.1.6.1)
HP Support Assistant (Version: 6.1.12.1)
HP Wireless Assistant (Version: 4.0.9.0)
Hulu Desktop (Version: 0.9.13)
IDT Audio (Version: 1.0.6324.0)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2141)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® PROSet/Wireless WiFi Software (Version: 13.02.0000)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Wireless Display (Version: 1.2.15.0)
Intel® PROSet/Wireless WiMAX Software (Version: 2.03.0005)
iTunes (Version: 10.1.2.17)
Java Auto Updater (Version: 2.0.3.1)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 24 (Version: 6.0.240)
Jewel Quest 3 (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Kaspersky Anti-Virus 2011 (Version: 11.0.1.400)
LabelPrint (Version: 2.5.2907)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
McAfee Security Scan Plus (Version: 2.0.181.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Default Manager (Version: 2.1.55.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Single Image 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Search Enhancement Pack (Version: 2.0.271.0)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movavi Video Converter 10 (Version: 10.05.000)
Movie Theme Pack for HP MediaSmart Video (Version: 4.1.4030)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton Online Backup (Version: 2.1.17869)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
QuickTime (Version: 7.69.80.9)
Realtek Ethernet Controller Driver (Version: 7.25.824.2010)
Recovery Manager (Version: 5.5.3023)
Roxio CinemaNow 2.0 (Version: 1.0.284)
SAMSUNG USB Driver for Mobile Phones (Version: 1.3.2360.0)
StartNow Toolbar (Version: 2.4.0)
Synaptics Pointing Device Driver (Version: 15.1.6.64)
The Journal 5 (Version: 5.00)
Times Reader (Version: 2.061)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update Installer for WildTangent Games App
Validity Sensors DDK (Version: 4.1.139.0)
Virtual Families (Version: 2.2.0.95)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
VLC media player 1.1.11 (Version: 1.1.11)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.5)
WildTangent Games App (Version: 4.0.5.2)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
WinRAR archiver
Yahoo! Detect
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 3893.86 MB
Available physical RAM: 1916.06 MB
Total Pagefile: 7785.86 MB
Available Pagefile: 5467.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.03 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:572.21 GB) (Free:503.83 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:23.66 GB) (Free:3.46 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\

Administrator Guest HP


**** End of log ****






Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.24.05

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
HP :: HP-HP [administrator]

Protection: Enabled

2/9/2012 7:21:52 PM
mbam-log-2012-02-09 (19-21-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 186562
Time elapsed: 21 minute(s), 36 second(s)

Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 3708 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> Delete on reboot.

(end)






aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-09 19:23:03
-----------------------------
19:23:03.658 OS Version: Windows x64 6.1.7600
19:23:03.659 Number of processors: 4 586 0x2505
19:23:03.663 ComputerName: HP-HP UserName: HP
19:26:08.987 Initialize success
19:27:54.785 AVAST engine defs: 12020903
19:28:06.458 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
19:28:06.460 Disk 0 Vendor: TOSHIBA_ GJ00 Size: 610480MB BusType: 3
19:28:06.463 Device \Driver\iaStor -> MajorFunction fffffa800778b5c4
19:28:06.465 Disk 0 MBR read successfully
19:28:06.468 Disk 0 MBR scan
19:28:06.473 Disk 0 unknown MBR code
19:28:06.685 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
19:28:06.940 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 585948 MB offset 409600
19:28:07.165 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 24228 MB offset 1200431104
19:28:07.425 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 1250050048
19:28:07.430 Service scanning
19:28:21.903 Service KL1 C:\Windows\system32\DRIVERS\kl1.sys **LOCKED** 5
19:28:21.908 Service kl2 C:\Windows\system32\DRIVERS\kl2.sys **LOCKED** 5
19:28:22.241 Service KLIM6 C:\Windows\system32\DRIVERS\klim6.sys **LOCKED** 5
19:28:22.246 Service klmouflt C:\Windows\system32\DRIVERS\klmouflt.sys **LOCKED** 5
19:28:24.066 Modules scanning
19:28:24.071 Disk 0 trace - called modules:
19:28:24.078 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys >>UNKNOWN [0xfffffa800778b5c4]<<
19:28:24.083 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80052a4790]
19:28:24.088 3 CLASSPNP.SYS[fffff880023cc43f] -> nt!IofCallDriver -> [0xfffffa80052b1b10]
19:28:24.096 5 hpdskflt.sys[fffff880023c3289] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004fcd050]
19:28:24.101 \Driver\iaStor[0xfffffa80051d5a70] -> IRP_MJ_CREATE -> 0xfffffa800778b5c4
19:28:27.713 AVAST engine scan C:\Windows
19:28:34.023 AVAST engine scan C:\Windows\system32
19:28:54.954 File: C:\Windows\system32\consrv.dll **INFECTED** Win32:Sirefef-HO [Rtk]
19:33:36.403 File: C:\Windows\assembly\GAC_32\Desktop.ini **INFECTED** Win32:Sirefef-FQ [Drp]
19:33:41.928 File: C:\Windows\assembly\GAC_64\Desktop.ini **INFECTED** Win32:Sirefef-HO [Rtk]
19:37:37.007 AVAST engine scan C:\Windows\system32\drivers
19:38:11.535 AVAST engine scan C:\Users\HP
19:46:30.452 Disk 0 MBR has been saved successfully to "C:\Users\HP\Desktop\MBR.dat"
19:46:30.462 The log file has been saved successfully to "C:\Users\HP\Desktop\aswMBR.txt"

#4 Broni

Broni

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Posted 09 February 2012 - 10:22 PM

You have more serious issues there.
That will need elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#5 changuito242

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Posted 09 February 2012 - 11:00 PM

Followed your instructions and posted the new topic. Thank you very much.




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