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Computer running extremely slow


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#1 Earthling

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Posted 09 February 2012 - 04:50 PM

Hi, I am new to the forums. I hope I'm posting in the right place. I'm just an average computer user and not very good at technical things so please be patient with me.

I have an Acer Inspire 5736Z laptop which I mostly use for browsing the internet and playing some games. It still has 100gb free on the hard drive, and 3gb of ram. I have had it about 10 months. Yesterday a game I was playing crashed, and around the same time a Spybot pop-up appeared which said:

Category: Session manager
Change: Value deleted
Entry: BootExecute
Old data: autocheck autochk *
New data: [greyed out]

I was unable to click Allow Change or Deny Change because the laptop had frozen. I waited several minutes and tried to shut the game down using Task Manager processes, but nothing worked. In the end I shut it down by holding down the power button.

When I restarted the laptop was going extremely slowly. I'm talking 5-10 minutes to open a blank Notepad. I don't know if it's to do with the Spybot message or if I damaged something by restarting in that way.

This is what I have done so far. It is all guesswork on my part so I don't know if it was pointless:

- Started in safe mode. Everything runs very quickly. I started up my usual background programs one by one: Avast, Spybot, ZoneAlarm, iTunes, Audible download manager and OpenOffice. It still ran quickly.
- Ran CCleaner and deleted unncessary files, but it only amounted to about 400mb.
- Performed an Avast scan. Came up clean.
- Performed a Spybot scan. It reached the end and then froze before showing the results.
- Tried to use Spyboy's recovery but I think the CCleaner deleted those files because there was no recovery data :/
- Uninstalled the game that crashed, and other programs that I no longer use.
- Started again in normal mode, still going painfully slow there.

I am writing from my husband's laptop. Can anybody advise me what the problem could be or how I can diagnose/fix it?

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#2 Earthling

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Posted 09 February 2012 - 05:06 PM

I have just posted on the Spybot forums to try and find out if the message is related.

#3 LucheLibre

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Posted 09 February 2012 - 06:34 PM

What happens if you uninstall Spybot?

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#4 jhayz

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Posted 09 February 2012 - 07:30 PM

As suggested by LucheLibre, it is best to removed spybot in your system . Secondly, games are not meant for compact computers such as laptops especially intensive ones. They are prone to get more heat related problems as compared to CPU towered desktops.

Tekken
 


#5 Earthling

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Posted 10 February 2012 - 04:07 AM

I have uninstalled Spybot and there is no improvement.

#6 hamluis

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Posted 10 February 2012 - 10:45 AM

Possibly worth reading, http://forums.spybot.info/showthread.php?t=43349 .

I would try running the chkdsk /r command, based on premise that you have key files damaged.

Louis

#7 Earthling

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Posted 11 February 2012 - 08:55 AM

Thanks for the replies :)

I found out how to restore the autocheck function to its default value which I did, and nothing changed. So I decided to do a complete system restore as there was nothing on my laptop that I needed, everything important was backed up. I used the recovery partition to restore it to factory settings but it was unable to setup again, so I assumed the hard drive was damaged. It is still in warranty so it has now been sent off to Acer.

#8 hamluis

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Posted 11 February 2012 - 01:06 PM

Thanks for updating us, happy computing :).

Louis




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