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Program:Win32/WinMaximize


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16 replies to this topic

#1 lynda805

lynda805

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  • Local time:05:35 PM

Posted 09 February 2012 - 12:27 PM

My Microsoft Security Essentials found Program:Win32/WinMaximize it tells me to clean it and I do then it tells me to restart my computer and I do but it keeps finding it. But AVG does not see it or any other virus protection program I have tryed to use. Please Help

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Lynda at 9:37:58 on 2012-02-09
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3003.1860 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\FS\Spyro Portal\FlashPortal.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\IntelAppStore\bin\serviceManager.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uStart Page = hxxp://www.yahoo.com/
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuz0.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\10.0.0.7\AVG Secure Search_toolbar.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: DealPly: {a6174f27-1fff-e1d6-a93f-ba48ad5dd448} - c:\program files\dealply\DealPlyIE.dll
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuz0.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuz0.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\10.0.0.7\AVG Secure Search_toolbar.dll
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Intel AppUp(SM) center] "c:\program files\intel\intelappstore\bin\serviceManager.lnk"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{08F46703-A7D7-478D-A637-B3B69C52CEBC} : DhcpNameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{E1D2B3F8-3683-4D64-96E4-9CB7364E668F} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E1D2B3F8-3683-4D64-96E4-9CB7364E668F}\247594E6E616E646355796475637 : DhcpNameServer = 8.8.8.8 205.171.3.65 205.171.2.65
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\10.0.6\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\lynda\appdata\roaming\mozilla\firefox\profiles\6kfo1wms.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Be7ac957c-5912-404e-98bf-03d88eb6c95a%7D&mid=39053b3ba4fa47d18cbbd156503de3b1-f38b4e9740f0f9c57431b302e90a637cf3ff10ae&ds=AVG&v=10.0.0.7&lang=en&pr=fr&d=2011-09-27%2008%3A58%3A46&sap=ku&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\wildtangent games\app\browserintegration\registered\6\NP_wtapp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R1 SASDIFSV;SASDIFSV;c:\users\lynda\appdata\local\temp\sas_selfextract\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\users\lynda\appdata\local\temp\sas_selfextract\saskutil.sys [2011-7-12 67664]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-22 365952]
R2 SpyroService;Spyro Portal Service;c:\program files\fs\spyro portal\FlashPortal.exe [2011-9-9 48128]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\10.0.6\ToolbarUpdater.exe [2012-1-23 909152]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2011-4-18 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2011-1-30 166912]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-3-1 139776]
S1 aversdeo;aversdeo;c:\windows\system32\drivers\aversdeo.sys [2012-2-9 41680]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-22 193840]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-4-29 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-4-29 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-1-30 1343400]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
SUnknown uymgjcgq;uymgjcgq; [x]
.
=============== Created Last 30 ================
.
2012-02-09 16:29:56 41680 ----a-w- c:\windows\system32\drivers\aversdeo.sys
2012-02-09 16:17:46 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a49d89fb-61e5-421c-8277-cd574837323b}\offreg.dll
2012-02-09 15:54:55 703824 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ccf3df09-88d5-4c29-a841-04d9e8c9f0c4}\gapaengine.dll
2012-02-09 15:54:13 6557240 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a49d89fb-61e5-421c-8277-cd574837323b}\mpengine.dll
2012-02-09 15:50:44 -------- d-----w- c:\program files\Microsoft Security Client
2012-02-06 00:31:28 -------- d-----w- c:\users\lynda\appdata\roaming\SUPERAntiSpyware.com
2012-02-06 00:31:28 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-02-05 19:47:44 -------- d-----w- c:\users\lynda\appdata\roaming\Malwarebytes
2012-02-05 19:47:25 -------- d-----w- c:\programdata\Malwarebytes
2012-02-02 18:12:17 19416 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll
2012-02-02 18:12:16 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2012-02-02 18:12:16 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2012-02-02 18:12:16 125912 ----a-w- c:\program files\mozilla firefox\crashreporter.exe
2012-01-28 19:05:43 -------- d--h--w- C:\$AVG
2012-01-28 18:02:19 -------- d-----w- c:\users\lynda\appdata\local\WinZip
2012-01-20 13:53:11 -------- d-----w- c:\program files\iPod
2012-01-20 13:53:07 -------- d-----w- c:\program files\iTunes
2012-01-14 11:21:49 224768 ----a-w- c:\windows\system32\schannel.dll
2012-01-14 11:21:49 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2012-01-14 11:21:48 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-14 11:21:48 369352 ----a-w- c:\windows\system32\drivers\cng.sys
2012-01-14 11:21:48 22528 ----a-w- c:\windows\system32\lsass.exe
2012-01-14 11:21:48 1038848 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-14 11:21:47 314880 ----a-w- c:\windows\system32\webio.dll
2012-01-14 11:21:47 22016 ----a-w- c:\windows\system32\secur32.dll
2012-01-14 11:21:47 15872 ----a-w- c:\windows\system32\sspisrv.dll
2012-01-14 11:21:47 100352 ----a-w- c:\windows\system32\sspicli.dll
2012-01-11 04:23:39 1288472 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 04:23:35 67072 ----a-w- c:\windows\system32\packager.dll
2012-01-11 04:23:31 514560 ----a-w- c:\windows\system32\qdvd.dll
2012-01-11 04:23:31 1328128 ----a-w- c:\windows\system32\quartz.dll
.
==================== Find3M ====================
.
2012-01-31 12:44:05 237072 ------w- c:\windows\system32\MpSigStub.exe
2011-11-24 04:25:27 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-11-17 00:44:19 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 9:39:08.00 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:35 PM

Posted 10 February 2012 - 09:09 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

:multiple Anti Virus programs:

It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

AV: Microsoft Security Essentials
AV: AVG Anti-Virus Free Edition 2012


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove all but one of them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 lynda805

lynda805
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  • Members
  • 8 posts
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  •  
  • Local time:05:35 PM

Posted 11 February 2012 - 10:40 AM

Here is the report from combofix. I turned my MSE back on and restarted my computer. And it still finds the virus.

ComboFix 12-02-11.02 - Lynda 02/11/2012 8:19.1.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3003.1990 [GMT -7:00]
Running from: c:\users\Lynda\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\PFRO.log
c:\windows\system32\GroupPolicy\Machine\Registry.pol
c:\windows\XSxS
.
.
((((((((((((((((((((((((( Files Created from 2012-01-11 to 2012-02-11 )))))))))))))))))))))))))))))))
.
.
2012-02-11 15:27 . 2012-02-11 15:27 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-11 15:21 . 2012-02-11 15:21 41680 ----a-w- c:\windows\system32\drivers\fmfvvolk.sys
2012-02-11 15:09 . 2012-02-11 15:09 41680 ----a-w- c:\windows\system32\drivers\hbmyhpvw.sys
2012-02-11 14:58 . 2012-02-11 14:58 -------- d-----w- c:\users\Lynda\AppData\Roaming\AVG2012
2012-02-11 14:57 . 2012-02-11 14:57 56200 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{92EED31E-539E-4C51-B0F6-12892275D5CB}\offreg.dll
2012-02-10 16:23 . 2011-10-05 00:22 703824 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2012-02-10 16:22 . 2012-02-10 16:22 713784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{9F961C60-A2BE-4228-BCDC-23F589BFBED4}\gapaengine.dll
2012-02-10 16:22 . 2012-01-06 03:19 6557240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-02-10 16:22 . 2012-01-06 03:19 6557240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{92EED31E-539E-4C51-B0F6-12892275D5CB}\mpengine.dll
2012-02-09 15:50 . 2012-02-09 15:51 -------- d-----w- c:\program files\Microsoft Security Client
2012-02-06 00:31 . 2012-02-06 00:31 -------- d-----w- c:\users\Lynda\AppData\Roaming\SUPERAntiSpyware.com
2012-02-06 00:31 . 2012-02-06 00:31 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-02-05 19:47 . 2012-02-05 19:47 -------- d-----w- c:\users\Lynda\AppData\Roaming\Malwarebytes
2012-02-05 19:47 . 2012-02-05 19:47 -------- d-----w- c:\programdata\Malwarebytes
2012-02-02 18:12 . 2012-02-02 18:12 19416 ----a-w- c:\program files\Mozilla Firefox\AccessibleMarshal.dll
2012-02-02 18:12 . 2012-02-02 18:12 2106216 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_43.dll
2012-02-02 18:12 . 2012-02-02 18:12 134104 ----a-w- c:\program files\Mozilla Firefox\components\browsercomps.dll
2012-02-02 18:12 . 2012-02-02 18:12 125912 ----a-w- c:\program files\Mozilla Firefox\crashreporter.exe
2012-01-28 19:05 . 2012-01-28 19:05 -------- d-----w- C:\$AVG
2012-01-28 18:02 . 2012-01-28 18:02 -------- d-----w- c:\users\Lynda\AppData\Local\WinZip
2012-01-20 13:53 . 2012-01-20 13:53 -------- d-----w- c:\program files\iPod
2012-01-20 13:53 . 2012-01-20 13:56 -------- d-----w- c:\program files\iTunes
2012-01-14 11:21 . 2011-11-17 05:41 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2012-01-14 11:21 . 2011-11-17 05:34 224768 ----a-w- c:\windows\system32\schannel.dll
2012-01-14 11:21 . 2011-11-17 05:41 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-14 11:21 . 2011-11-17 05:39 369352 ----a-w- c:\windows\system32\drivers\cng.sys
2012-01-14 11:21 . 2011-11-17 05:32 1038848 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-14 11:21 . 2011-11-17 05:29 22528 ----a-w- c:\windows\system32\lsass.exe
2012-01-14 11:21 . 2011-11-17 05:35 314880 ----a-w- c:\windows\system32\webio.dll
2012-01-14 11:21 . 2011-11-17 05:34 15872 ----a-w- c:\windows\system32\sspisrv.dll
2012-01-14 11:21 . 2011-11-17 05:34 100352 ----a-w- c:\windows\system32\sspicli.dll
2012-01-14 11:21 . 2011-11-17 05:34 22016 ----a-w- c:\windows\system32\secur32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-31 12:44 . 2011-01-29 01:36 237072 ------w- c:\windows\system32\MpSigStub.exe
2011-11-24 04:25 . 2011-12-15 04:54 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-11-19 14:01 . 2012-01-11 04:23 67072 ----a-w- c:\windows\system32\packager.dll
2011-11-17 05:38 . 2012-01-11 04:23 1288472 ----a-w- c:\windows\system32\ntdll.dll
2011-11-17 00:44 . 2011-05-22 20:06 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-02 18:12 . 2012-02-02 18:12 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{ba14329e-9550-4989-b3f2-9732e92d17cc}]
2011-01-17 14:54 175912 ----a-w- c:\program files\Vuze_Remote\prxtbVuz0.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{ba14329e-9550-4989-b3f2-9732e92d17cc}"= "c:\program files\Vuze_Remote\prxtbVuz0.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{ba14329e-9550-4989-b3f2-9732e92d17cc}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{BA14329E-9550-4989-B3F2-9732E92D17CC}"= "c:\program files\Vuze_Remote\prxtbVuz0.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{ba14329e-9550-4989-b3f2-9732e92d17cc}]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]
"Intel AppUp(SM) center"="c:\program files\Intel\IntelAppStore\bin\serviceManager.lnk" [2011-02-23 1264]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-01-25 2416480]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-01-17 421736]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-01-03 07:37 843712 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonMyPrinter]
2007-04-04 01:50 1603152 ----a-w- c:\program files\Canon\MyPrinter\BJMYPRT.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonSolutionMenu]
2007-05-15 01:01 644696 ----a-w- c:\program files\Canon\SolutionMenu\CNSLMAIN.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
2008-10-09 14:58 75008 ----a-w- c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 23:24 54840 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-01-17 00:22 421736 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
2008-06-09 18:16 2363392 ----a-w- c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl.exe]
2008-08-01 23:14 202032 ----a-w- c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
2008-09-24 01:21 468264 ----a-w- c:\program files\HP\QuickPlay\QPService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 20:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateLBPShortCut]
2008-06-14 01:11 210216 ----a-w- c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
2008-06-14 01:11 210216 ----a-w- c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePDIRShortCut]
2008-06-14 01:11 210216 ----a-w- c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
2008-10-07 03:42 210216 ----a-w- c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-07-11 23120]
R1 apsujskj;apsujskj;c:\windows\system32\drivers\apsujskj.sys [x]
R1 bnmcufss;bnmcufss;c:\windows\system32\drivers\bnmcufss.sys [x]
R1 cvqqcbaj;cvqqcbaj;c:\windows\system32\drivers\cvqqcbaj.sys [x]
R1 dmolopin;dmolopin;c:\windows\system32\drivers\dmolopin.sys [x]
R1 fmfvvolk;fmfvvolk;c:\windows\system32\drivers\fmfvvolk.sys [2012-02-11 41680]
R1 hbmyhpvw;hbmyhpvw;c:\windows\system32\drivers\hbmyhpvw.sys [2012-02-11 41680]
R1 iuzmjkkz;iuzmjkkz;c:\windows\system32\drivers\iuzmjkkz.sys [x]
R1 mcvusigw;mcvusigw;c:\windows\system32\drivers\mcvusigw.sys [x]
R1 mrbktswc;mrbktswc;c:\windows\system32\drivers\mrbktswc.sys [x]
R1 mstoqtfy;mstoqtfy;c:\windows\system32\drivers\mstoqtfy.sys [x]
R1 ndskkeoi;ndskkeoi;c:\windows\system32\drivers\ndskkeoi.sys [x]
R1 nejonmmd;nejonmmd;c:\windows\system32\drivers\nejonmmd.sys [x]
R1 nnrgqjux;nnrgqjux;c:\windows\system32\drivers\nnrgqjux.sys [x]
R1 otqdglvg;otqdglvg;c:\windows\system32\drivers\otqdglvg.sys [x]
R1 qqixqogm;qqixqogm;c:\windows\system32\drivers\qqixqogm.sys [x]
R1 qzkdvgmd;qzkdvgmd;c:\windows\system32\drivers\qzkdvgmd.sys [x]
R1 tfmnohpy;tfmnohpy;c:\windows\system32\drivers\tfmnohpy.sys [x]
R1 tpsuhhxm;tpsuhhxm;c:\windows\system32\drivers\tpsuhhxm.sys [x]
R1 wsbscxro;wsbscxro;c:\windows\system32\drivers\wsbscxro.sys [x]
R1 xfoicnsb;xfoicnsb;c:\windows\system32\drivers\xfoicnsb.sys [x]
R1 znwlvnus;znwlvnus;c:\windows\system32\drivers\znwlvnus.sys [x]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [x]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 GamesAppService;GamesAppService;c:\program files\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2011-04-27 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 208944]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-01-30 1343400]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2008-05-06 11520]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-07-11 295248]
S1 SASDIFSV;SASDIFSV;c:\users\Lynda\AppData\Local\Temp\SAS_SelfExtract\SASDIFSV.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\users\Lynda\AppData\Local\Temp\SAS_SelfExtract\SASKUTIL.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 20992]
S2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\SMINST\BLService.exe [2008-10-06 365952]
S2 SpyroService;Spyro Portal Service;c:\program files\FS\Spyro Portal\FlashPortal.exe [2011-09-09 48128]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-06-29 112128]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2011-04-18 43392]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-06-04 166912]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-03-02 139776]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ HsfXAudioService
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Lynda\AppData\Roaming\Mozilla\Firefox\Profiles\6kfo1wms.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Be7ac957c-5912-404e-98bf-03d88eb6c95a%7D&mid=39053b3ba4fa47d18cbbd156503de3b1-f38b4e9740f0f9c57431b302e90a637cf3ff10ae&ds=AVG&v=10.0.0.7&lang=en&pr=fr&d=2012-02-11%2007%3A40%3A39&sap=ku&q=
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
HKLM-Run-ROC_roc_dec12 - c:\program files\AVG Secure Search\ROC_roc_dec12.exe
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000001
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-02-11 08:29:58
ComboFix-quarantined-files.txt 2012-02-11 15:29
.
Pre-Run: 191,020,498,944 bytes free
Post-Run: 191,209,869,312 bytes free
.
- - End Of File - - AC61C220505C4B2BBE31E6DE50DC1BC6

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:08:35 PM

Posted 11 February 2012 - 11:58 AM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 lynda805

lynda805
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
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  • Local time:05:35 PM

Posted 11 February 2012 - 04:55 PM

TDSSKiller didnt find anything. Here is the log for aswMBR.

aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-11 14:48:38
-----------------------------
14:48:38.824 OS Version: Windows 6.1.7601 Service Pack 1
14:48:38.824 Number of processors: 2 586 0x170A
14:48:38.824 ComputerName: LYNDA-PC UserName: Lynda
14:48:40.634 Initialize success
14:50:27.812 AVAST engine defs: 12021101
14:52:11.771 The log file has been saved successfully to "C:\Users\Lynda\Desktop\aswMBR.txt"

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 12 February 2012 - 02:21 AM

Hello

does it give you a location when it finds something?

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 lynda805

lynda805
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Posted 12 February 2012 - 09:53 AM

This is all it shows in the discription on MSE. It says Detected Item Program:Win32/WinMaximizer Alert Level High. It says it removes it and that I need to restart but it doesnt matter because it finds it every 15 to 20 minutes. I tryed to print screen but I cant send it to you as a picture.



Category: Potentially Unwanted Software

Description: This program has potentially unwanted behavior.

Recommended action: Remove this software immediately.

Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

Items:
containerfile:C:\ProgramData\Fighters\SLOW-PCfighter\InstallCache\{C3F5F5A2-6DC3-43D1-9811-B9713A0C67E6}\SLOW-PCfighter.msi
file:C:\ProgramData\Fighters\SLOW-PCfighter\InstallCache\{C3F5F5A2-6DC3-43D1-9811-B9713A0C67E6}\1033.MST
file:C:\ProgramData\Fighters\SLOW-PCfighter\InstallCache\{C3F5F5A2-6DC3-43D1-9811-B9713A0C67E6}\SLOW-PCfighter.msi
file:C:\ProgramData\Fighters\SLOW-PCfighter\InstallCache\{C3F5F5A2-6DC3-43D1-9811-B9713A0C67E6}\SLOW-PCfighter.msi->Data1.cab->_DE2B8565E7125260C163E45985A542A1
file:C:\ProgramData\Fighters\SLOW-PCfighter\TipofDay_EN.xml
file:C:\ProgramData\Fighters\SLOW-PCfighter\wxfdata.wxf
folder:C:\ProgramData\Fighters\SLOW-PCfighter\
folder:C:\ProgramData\Fighters\SLOW-PCfighter\InstallCache\
folder:C:\ProgramData\Fighters\SLOW-PCfighter\InstallCache\{C3F5F5A2-6DC3-43D1-9811-B9713A0C67E6}\

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 12 February 2012 - 01:02 PM

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

KillAll::

File::
c:\windows\system32\drivers\hbmyhpvw.sys
c:\windows\system32\drivers\fmfvvolk.sys

Folder::
C:\ProgramData\Fighters\SLOW-PCfighter
c:\program files\Vuze_Remote

Driver::
apsujskj
bnmcufss
cvqqcbaj
dmolopin
fmfvvolk
hbmyhpvw
iuzmjkkz
mcvusigw
mrbktswc
mstoqtfy
ndskkeoi
nejonmmd
nnrgqjux
otqdglvg
qqixqogm
qzkdvgmd
tfmnohpy
tpsuhhxm
wsbscxro
xfoicnsb
znwlvnus

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 lynda805

lynda805
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Posted 12 February 2012 - 04:20 PM

Yeay no more virus. Thank you, thank you, thank you soooooooo much.





ComboFix 12-02-11.02 - Lynda 02/12/2012 13:37:03.2.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3003.1857 [GMT -7:00]
Running from: c:\users\Lynda\Downloads\ComboFix.exe
Command switches used :: c:\users\Lynda\Desktop\CFScript.txt
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\windows\system32\drivers\fmfvvolk.sys"
"c:\windows\system32\drivers\hbmyhpvw.sys"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Vuze_Remote
c:\program files\Vuze_Remote\GottenAppsContextMenu.xml
c:\program files\Vuze_Remote\OtherAppsContextMenu.xml
c:\program files\Vuze_Remote\prxtbVuz0.dll
c:\program files\Vuze_Remote\prxtbVuze.dll
c:\program files\Vuze_Remote\SharedAppsContextMenu.xml
c:\program files\Vuze_Remote\tbVuz0.dll
c:\program files\Vuze_Remote\tbVuze.dll
c:\program files\Vuze_Remote\toolbar.cfg
c:\program files\Vuze_Remote\ToolbarContextMenu.xml
c:\program files\Vuze_Remote\uninstall.exe
c:\program files\Vuze_Remote\Vuze_RemoteToolbarHelper.exe
c:\program files\Vuze_Remote\Vuze_RemoteToolbarHelper1.exe
c:\programdata\Fighters\SLOW-PCfighter
c:\programdata\Fighters\SLOW-PCfighter\InstallCache\{C3F5F5A2-6DC3-43D1-9811-B9713A0C67E6}\1033.MST
c:\programdata\Fighters\SLOW-PCfighter\InstallCache\{C3F5F5A2-6DC3-43D1-9811-B9713A0C67E6}\SLOW-PCfighter.msi
c:\programdata\Fighters\SLOW-PCfighter\TipofDay_EN.xml
c:\programdata\Fighters\SLOW-PCfighter\wxfdata.wxf
c:\windows\system32\drivers\hdlzusst.sys
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_apsujskj
-------\Service_bnmcufss
-------\Service_cvqqcbaj
-------\Service_dmolopin
-------\Service_iuzmjkkz
-------\Service_mcvusigw
-------\Service_mrbktswc
-------\Service_mstoqtfy
-------\Service_ndskkeoi
-------\Service_nejonmmd
-------\Service_nnrgqjux
-------\Service_otqdglvg
-------\Service_qqixqogm
-------\Service_qzkdvgmd
-------\Service_tfmnohpy
-------\Service_tpsuhhxm
-------\Service_wsbscxro
-------\Service_xfoicnsb
-------\Service_znwlvnus
-------\Service_hdlzusst
.
.
((((((((((((((((((((((((( Files Created from 2012-01-12 to 2012-02-12 )))))))))))))))))))))))))))))))
.
.
2012-02-12 20:47 . 2012-02-12 20:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-12 20:35 . 2012-02-12 20:35 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{757A2659-DF3B-4B04-B232-2C4BD8FE5511}\MpKsl21811999.sys
2012-02-12 16:31 . 2012-02-12 20:50 56200 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{757A2659-DF3B-4B04-B232-2C4BD8FE5511}\offreg.dll
2012-02-12 16:18 . 2012-01-06 03:19 6557240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{757A2659-DF3B-4B04-B232-2C4BD8FE5511}\mpengine.dll
2012-02-11 14:58 . 2012-02-11 14:58 -------- d-----w- c:\users\Lynda\AppData\Roaming\AVG2012
2012-02-10 16:23 . 2011-10-05 00:22 703824 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2012-02-10 16:22 . 2012-02-10 16:22 713784 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{9F961C60-A2BE-4228-BCDC-23F589BFBED4}\gapaengine.dll
2012-02-10 16:22 . 2012-01-06 03:19 6557240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-02-09 15:50 . 2012-02-09 15:51 -------- d-----w- c:\program files\Microsoft Security Client
2012-02-06 00:31 . 2012-02-06 00:31 -------- d-----w- c:\users\Lynda\AppData\Roaming\SUPERAntiSpyware.com
2012-02-06 00:31 . 2012-02-06 00:31 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-02-05 19:47 . 2012-02-05 19:47 -------- d-----w- c:\users\Lynda\AppData\Roaming\Malwarebytes
2012-02-05 19:47 . 2012-02-05 19:47 -------- d-----w- c:\programdata\Malwarebytes
2012-02-02 18:12 . 2012-02-12 02:55 19416 ----a-w- c:\program files\Mozilla Firefox\AccessibleMarshal.dll
2012-02-02 18:12 . 2012-02-12 02:55 134104 ----a-w- c:\program files\Mozilla Firefox\components\browsercomps.dll
2012-02-02 18:12 . 2012-02-12 02:55 125912 ----a-w- c:\program files\Mozilla Firefox\crashreporter.exe
2012-02-02 18:12 . 2012-02-02 18:12 2106216 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_43.dll
2012-01-28 19:05 . 2012-01-28 19:05 -------- d-----w- C:\$AVG
2012-01-28 18:02 . 2012-01-28 18:02 -------- d-----w- c:\users\Lynda\AppData\Local\WinZip
2012-01-20 13:53 . 2012-01-20 13:53 -------- d-----w- c:\program files\iPod
2012-01-20 13:53 . 2012-01-20 13:56 -------- d-----w- c:\program files\iTunes
2012-01-14 11:21 . 2011-11-17 05:41 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2012-01-14 11:21 . 2011-11-17 05:34 224768 ----a-w- c:\windows\system32\schannel.dll
2012-01-14 11:21 . 2011-11-17 05:41 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-14 11:21 . 2011-11-17 05:39 369352 ----a-w- c:\windows\system32\drivers\cng.sys
2012-01-14 11:21 . 2011-11-17 05:32 1038848 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-14 11:21 . 2011-11-17 05:29 22528 ----a-w- c:\windows\system32\lsass.exe
2012-01-14 11:21 . 2011-11-17 05:35 314880 ----a-w- c:\windows\system32\webio.dll
2012-01-14 11:21 . 2011-11-17 05:34 15872 ----a-w- c:\windows\system32\sspisrv.dll
2012-01-14 11:21 . 2011-11-17 05:34 100352 ----a-w- c:\windows\system32\sspicli.dll
2012-01-14 11:21 . 2011-11-17 05:34 22016 ----a-w- c:\windows\system32\secur32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-31 12:44 . 2011-01-29 01:36 237072 ------w- c:\windows\system32\MpSigStub.exe
2011-11-24 04:25 . 2011-12-15 04:54 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-11-19 14:01 . 2012-01-11 04:23 67072 ----a-w- c:\windows\system32\packager.dll
2011-11-17 05:38 . 2012-01-11 04:23 1288472 ----a-w- c:\windows\system32\ntdll.dll
2011-11-17 00:44 . 2011-05-22 20:06 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-12 02:55 . 2012-02-02 18:12 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]
"Intel AppUp(SM) center"="c:\program files\Intel\IntelAppStore\bin\serviceManager.lnk" [2011-02-23 1264]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-01-25 2416480]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-01-17 421736]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-01-03 07:37 843712 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonMyPrinter]
2007-04-04 01:50 1603152 ----a-w- c:\program files\Canon\MyPrinter\BJMYPRT.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonSolutionMenu]
2007-05-15 01:01 644696 ----a-w- c:\program files\Canon\SolutionMenu\CNSLMAIN.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
2008-10-09 14:58 75008 ----a-w- c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 23:24 54840 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-01-17 00:22 421736 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
2008-06-09 18:16 2363392 ----a-w- c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl.exe]
2008-08-01 23:14 202032 ----a-w- c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
2008-09-24 01:21 468264 ----a-w- c:\program files\HP\QuickPlay\QPService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 20:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateLBPShortCut]
2008-06-14 01:11 210216 ----a-w- c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
2008-06-14 01:11 210216 ----a-w- c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePDIRShortCut]
2008-06-14 01:11 210216 ----a-w- c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
2008-10-07 03:42 210216 ----a-w- c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe
.
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ HsfXAudioService
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Lynda\AppData\Roaming\Mozilla\Firefox\Profiles\6kfo1wms.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Be7ac957c-5912-404e-98bf-03d88eb6c95a%7D&mid=39053b3ba4fa47d18cbbd156503de3b1-f38b4e9740f0f9c57431b302e90a637cf3ff10ae&ds=AVG&v=10.0.0.7&lang=en&pr=fr&d=2012-02-11%2007%3A40%3A39&sap=ku&q=
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\Vuze_Remote\prxtbVuz0.dll
Toolbar-{ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\Vuze_Remote\prxtbVuz0.dll
WebBrowser-{BA14329E-9550-4989-B3F2-9732E92D17CC} - c:\program files\Vuze_Remote\prxtbVuz0.dll
AddRemove-Vuze_Remote Toolbar - c:\program files\Vuze_Remote\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000001
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\windows\system32\WLANExt.exe
c:\windows\system32\conhost.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\AVG\AVG2012\avgwdsvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\SMINST\BLService.exe
c:\program files\CyberLink\Shared files\RichVideo.exe
c:\program files\FS\Spyro Portal\FlashPortal.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\AVG\AVG2012\avgnsx.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\program files\Intel\IntelAppStore\bin\serviceManager.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Hewlett-Packard\Shared\HpqToaster.exe
c:\windows\system32\taskhost.exe
.
**************************************************************************
.
Completion time: 2012-02-12 14:08:16 - machine was rebooted
ComboFix-quarantined-files.txt 2012-02-12 21:08
ComboFix2.txt 2012-02-11 15:29
.
Pre-Run: 185,841,864,704 bytes free
Post-Run: 185,514,020,864 bytes free
.
- - End Of File - - 41B6F0B854970D897A64D065F0345B15

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:35 PM

Posted 12 February 2012 - 04:42 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

Java™ 6 Update 24
Vuze
Vuze Remote Toolbar
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 lynda805

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Posted 12 February 2012 - 06:57 PM

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.12.05

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Lynda :: LYNDA-PC [administrator]

2/12/2012 4:43:26 PM
mbam-log-2012-02-12 (16-43-26).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 181913
Time elapsed: 6 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:54:41 PM, on 2/12/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Intel AppUp(SM) center] "C:\Program Files\Intel\IntelAppStore\bin\serviceManager.lnk"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Spyro Portal Service (SpyroService) - FS - C:\Program Files\FS\Spyro Portal\FlashPortal.exe

--
End of file - 7319 bytes

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 February 2012 - 08:18 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard or copy and paste the results here in this topic

Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 lynda805

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Posted 13 February 2012 - 09:19 AM

What is a Zugo Application?

this is what it found

C:\Program Files\DealPly\zugo-rj.exe a variant of Win32/Toolbar.Zugo application
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7DPLDBFW\updater-startnow-200-2.4[1].exe a variant of Win32/Toolbar.Zugo application

#14 gringo_pr

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Posted 13 February 2012 - 03:11 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Program Files\DealPly\zugo-rj.exe"
    del /f /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7DPLDBFW\updater-startnow-200-2.4[1].exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 lynda805

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Posted 13 February 2012 - 06:08 PM

What kind of virus protection is the best to use? AVG or WSE? What Internet browser is better Mazila, explore, or google crome?
Oh and will I be able to get to this thread at any time or sould I copy and past it so I can keep this information?
Thank you

Edited by lynda805, 13 February 2012 - 06:09 PM.





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