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brand new 3tb hdd fitness and performance down to 80%


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#1 2tyte2paye

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Posted 09 February 2012 - 11:24 AM

hi all i really hope somone in the know can offor some insight,i had a seagate barracuda 500 gig and at nearly a year old started showing up hundreds of reallocated sectors,not an uncomomon thing in hdds but this drive only contained media as a backup drive and was very rarely accessed so wasnt getting hammered by windows day in day out.i was fretting over loosing 500 gig of videos photos and music so this year for xmas my partner bought me a new 3tb seagate and now already the health and performance are at 80%.the first turn on and start of files backup sent it straight to 96% and 93% surly this cannot be normal and i am actually loosing sleep really that worried hope someone can advise me or tell me this is normal,as i said straight away went down into the nineties,today thow i checked and both had gone back to 100% but then all of a sudden ashampoo hdd control alarm sounded and said both had fallen into the 80 s as i earlier said.

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#2 2tyte2paye

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Posted 09 February 2012 - 11:31 AM

windows 7 64 asrock n68cs ucc athlon 2x4 640 4gig pc3-10700h 1333 cl9 amd hd 5670 ddr5 1gig 775/1000

#3 cryptodan

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Posted 09 February 2012 - 11:39 AM

Have you ran any hard drive diagnostics from Seagate on it?

#4 James Litten

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Posted 09 February 2012 - 11:47 AM

Hi

More out of curiosity than anything else.

Where do you get those % percentage numbers on the health?

You mentioned Ashampoo. Is this one of their products reporting the health? If so, is there anything in the documentation of that program that explains how that number is calculated?

The algorithms that they use to calculate that percentage number may be affected by the immensity of your drive. 3TB is something that you would be more likely to find in an enterprise environment as opposed to a consumer's PC.

James

#5 2tyte2paye

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Posted 09 February 2012 - 12:09 PM

thanks for the replys.i use ashampoo hdd control 2 ,speedfan sometimes as well as a few other utilities i cant remember the name of to monitor hdds i have done since the bad sector incidents from the 500gig hdd and to be honest it has made me a little obsessive with the needing to monitor and know the smart info through fear of loosing all my media which at the moment is well over 600gig.ive just checked again and ashampoo is claiming 95 health 62 performance and after 10 mins the temp is 44 so i dare not leave it on any longer which defeates the purpose of plug in storage the main culprits before i turned it off were read error rate 51% and temp 29% not shure if im allowed but ill try to attach a ashampoo report for all drives


Harddisks detected: 4

[Harddisk 2 ; Modell=SAMSUNG HD320KJ SCSI Disk Device ; Size=320 GB ; SN=S0PAJ1EP600848]
Physical Drive Index : 2
Interface (SMART) : SCSI_PASS
Interface (COMMANDS) : SCSI_PASS
Interface (IDENTIFY) : SCSI_PASS
SCSI Bus : 0
SCSI LogicalUnit : 0
SCSI Port : 2
SCSI TargetID : 0
Current Health: 80%
Current Performance: 65%
Current Temperature: 20 C
Contains Partitions: F
HDD-Firmware Revision: CP100-10
Reallocated Sectors: 0
Attributes failed: 0
Attributes warnings: 0
RAW-Values (22 found):
001 Value=100 Worst=100 Threshold=051 Condition=024% RAW=0
003 Value=100 Worst=100 Threshold=015 Condition=100% RAW=5,824
004 Value=097 Worst=097 Threshold=000 Condition=---- RAW=3,742
005 Value=253 Worst=253 Threshold=010 Condition=100% RAW=0
007 Value=253 Worst=253 Threshold=051 Condition=100% RAW=0
008 Value=253 Worst=253 Threshold=015 Condition=100% RAW=0
009 Value=100 Worst=100 Threshold=000 Condition=---- RAW=6,551
010 Value=253 Worst=253 Threshold=051 Condition=100% RAW=0
011 Value=253 Worst=100 Threshold=000 Condition=---- RAW=0
012 Value=099 Worst=099 Threshold=000 Condition=---- RAW=1,726
187 Value=001 Worst=001 Threshold=000 Condition=---- RAW=265
188 Value=253 Worst=253 Threshold=000 Condition=---- RAW=0
190 Value=080 Worst=059 Threshold=000 Condition=---- RAW=20
194 Value=178 Worst=115 Threshold=000 Condition=---- RAW=20
195 Value=100 Worst=100 Threshold=000 Condition=---- RAW=556,818
196 Value=253 Worst=253 Threshold=000 Condition=---- RAW=0
197 Value=253 Worst=100 Threshold=000 Condition=---- RAW=0
198 Value=253 Worst=253 Threshold=000 Condition=---- RAW=0
199 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
200 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
201 Value=253 Worst=100 Threshold=000 Condition=---- RAW=0
202 Value=253 Worst=253 Threshold=000 Condition=---- RAW=0

[Harddisk 1 ; Modell=ST350041 8AS SCSI Disk Device ; Size=500 GB ; SN=9VMK90FL]
Physical Drive Index : 1
Interface (SMART) : SCSI_PASS
Interface (COMMANDS) : SCSI_PASS
Interface (IDENTIFY) : SCSI_PASS
SCSI Bus : 1
SCSI LogicalUnit : 0
SCSI Port : 3
SCSI TargetID : 1
Current Health: 97%
Current Performance: 100%
Current Temperature: 20 C
Contains Partitions: D
HDD-Firmware Revision: CC38
Reallocated Sectors: 216
Attributes failed: 0
Attributes warnings: 0
RAW-Values (22 found):
001 Value=107 Worst=099 Threshold=006 Condition=052% RAW=12,851,649
003 Value=098 Worst=097 Threshold=000 Condition=---- RAW=0
004 Value=088 Worst=066 Threshold=020 Condition=085% RAW=12,565
005 Value=095 Worst=095 Threshold=036 Condition=092% RAW=216
007 Value=079 Worst=060 Threshold=030 Condition=070% RAW=96,764,354
009 Value=096 Worst=096 Threshold=000 Condition=---- RAW=3,648
010 Value=100 Worst=100 Threshold=097 Condition=100% RAW=0
012 Value=072 Worst=072 Threshold=020 Condition=065% RAW=29,349
183 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
184 Value=100 Worst=100 Threshold=099 Condition=100% RAW=0
187 Value=063 Worst=063 Threshold=000 Condition=---- RAW=37
188 Value=100 Worst=097 Threshold=000 Condition=---- RAW=2,424,939
189 Value=074 Worst=074 Threshold=000 Condition=---- RAW=26
190 Value=080 Worst=058 Threshold=045 Condition=---- RAW=336,527,380
194 Value=020 Worst=042 Threshold=000 Condition=---- RAW=26
195 Value=034 Worst=024 Threshold=000 Condition=---- RAW=12,851,649
197 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
198 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
199 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
240 Value=100 Worst=253 Threshold=000 Condition=---- RAW=25,862
241 Value=100 Worst=253 Threshold=000 Condition=---- RAW=497,984,869
242 Value=100 Worst=253 Threshold=000 Condition=---- RAW=-1,155,375,405

[Harddisk 0 ; Modell=WDC WD25 00JS-40MVB1 SCSI Disk Device ; Size=250 GB ; SN=WD-WMANY1154766]
Physical Drive Index : 0
Interface (SMART) : SCSI_PASS
Interface (COMMANDS) : SCSI_PASS
Interface (IDENTIFY) : SCSI_PASS
SCSI Bus : 1
SCSI LogicalUnit : 0
SCSI Port : 2
SCSI TargetID : 1
Current Health: 99%
Current Performance: 100%
Current Temperature: 38 C
Contains Partitions: C
HDD-Firmware Revision: 10.02E01
Reallocated Sectors: 0
Attributes failed: 0
Attributes warnings: 0
RAW-Values (16 found):
001 Value=200 Worst=200 Threshold=051 Condition=100% RAW=180
003 Value=220 Worst=185 Threshold=021 Condition=086% RAW=3,991
004 Value=099 Worst=099 Threshold=000 Condition=---- RAW=1,861
005 Value=200 Worst=200 Threshold=140 Condition=100% RAW=0
007 Value=200 Worst=200 Threshold=051 Condition=100% RAW=0
009 Value=089 Worst=089 Threshold=000 Condition=---- RAW=8,308
010 Value=100 Worst=100 Threshold=051 Condition=100% RAW=0
011 Value=100 Worst=100 Threshold=051 Condition=100% RAW=0
012 Value=099 Worst=099 Threshold=000 Condition=---- RAW=1,797
190 Value=062 Worst=011 Threshold=045 Condition=---- RAW=38
194 Value=112 Worst=061 Threshold=000 Condition=---- RAW=38
196 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
197 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
198 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
199 Value=200 Worst=200 Threshold=000 Condition=---- RAW=207
200 Value=200 Worst=200 Threshold=051 Condition=100% RAW=0

[Harddisk 3 ; Modell=Seagate Desktop USB Device ; Size=3001 GB ; SN=9XK0CHJF]
USB-Bridge chip: Vendor ID = $0BC2 ; Product ID = $3300
Physical Drive Index : 3
Interface (SMART) : SCSI_PASS
Interface (COMMANDS) : SCSI_PASS
Interface (IDENTIFY) : SCSI_PASS
SCSI Bus : 0
SCSI LogicalUnit : 0
SCSI Port : 0
SCSI TargetID : 0
Current Health: 95%
Current Performance: 92%
Current Temperature: 40 C
Contains Partitions: J
HDD-Firmware Revision: CC43
Reallocated Sectors: 0
Attributes failed: 0
Attributes warnings: 0
RAW-Values (25 found):
001 Value=105 Worst=099 Threshold=006 Condition=051% RAW=7,452,036
003 Value=090 Worst=089 Threshold=000 Condition=---- RAW=0
004 Value=100 Worst=100 Threshold=020 Condition=100% RAW=138
005 Value=100 Worst=100 Threshold=036 Condition=100% RAW=0
007 Value=100 Worst=253 Threshold=030 Condition=100% RAW=474,946
009 Value=100 Worst=100 Threshold=000 Condition=---- RAW=57
010 Value=100 Worst=100 Threshold=097 Condition=100% RAW=0
012 Value=100 Worst=100 Threshold=020 Condition=100% RAW=37
183 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
184 Value=100 Worst=100 Threshold=099 Condition=100% RAW=0
187 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
188 Value=100 Worst=097 Threshold=000 Condition=---- RAW=1,900,602
189 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
190 Value=060 Worst=040 Threshold=045 Condition=---- RAW=672,792,627
191 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
192 Value=100 Worst=100 Threshold=000 Condition=---- RAW=4
193 Value=100 Worst=100 Threshold=000 Condition=---- RAW=140
194 Value=040 Worst=060 Threshold=000 Condition=---- RAW=50
195 Value=021 Worst=014 Threshold=000 Condition=---- RAW=7,452,199
197 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
198 Value=100 Worst=100 Threshold=000 Condition=---- RAW=0
199 Value=200 Worst=200 Threshold=000 Condition=---- RAW=0
240 Value=100 Worst=253 Threshold=000 Condition=---- RAW=178
241 Value=100 Worst=253 Threshold=000 Condition=---- RAW=2,108,069,851
242 Value=100 Worst=253 Threshold=000 Condition=---- RAW=-1,117,788,744

#6 2tyte2paye

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Posted 09 February 2012 - 12:13 PM

sorry i should have stated its in a seagate enclosure bought as an external could this fact have an affect,and is it ok to run these for a while because as i said 10 15 minutes and this is reporting 40 and 50 degrees c.

#7 cryptodan

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Posted 09 February 2012 - 12:20 PM

Please download sea tools from http://www.seagate.com that will tell more then 3rd party tools.

#8 cryptodan

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Posted 09 February 2012 - 12:20 PM

Please download sea tools from http://www.seagate.com that will tell more then 3rd party tools.

#9 2tyte2paye

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Posted 09 February 2012 - 12:24 PM

thanks im in the process of download and install now.can they be used normally or is the fast temp rise normal like copy your stuff over and then shut straight off or can they be left turned on and connected just left idle? will post seatools results.thanks again.

#10 James Litten

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Posted 09 February 2012 - 12:33 PM

That looks like you've got a GoFlex USB drive. A few years ago I worked on a situation that involved a problem with getting S.M.A.R.T. data over USB on a Linux system and had to pull it out of the enclosure and install it internally to get the data.

I'm sure that these days, the USB to SATA bridge can handle S.M.A.R.T. data better but I would still be a little skeptical of it coming from USB especially USB 2.0 (USB 3.0 is probably better at this).

First, I would make sure that I have the latest version of the Ashampoo software (its been around for a few years now).

Second, I would contact their support with the details to see if they think it is a problem with the drive or an issue with their software's capabilities in your unique circumstance :)

Cryptodan's recommendation will give you the best answer about the drives health. If it differs from Ashampoo's evaluation, I would definitely contact them before relying on their product any longer.

James

#11 2tyte2paye

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Posted 09 February 2012 - 12:39 PM

it wont run properly.i launch it and it just hangs at the green scsi scanning drives window.if i touch the window it stops responding.

#12 James Litten

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Posted 09 February 2012 - 12:55 PM

I didn't want to say this before verifying it.

If you have the Goflex, there are quite a few people on the net saying that they are having overheating problems with it.

Use your favorite search engine and search for

3tb seagate goflex overheat

and see if any sound like your situation.

EDIT: I knew this because I bought a 2TB USB drive 6 weeks ago and decided not to get the GoFlex because of the overheating issue in many reviews.

James

Edited by NeverSayDie, 09 February 2012 - 12:57 PM.


#13 cryptodan

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Posted 09 February 2012 - 01:09 PM

Was this drive put into an enclosure or did it come in one out of the box?

#14 rotor123

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Posted 09 February 2012 - 06:13 PM

If you are worried about losing data get something like this Western Digital Product
Not cheap BTW.

Personal Cloud Storage
My Book Live Duo
http://www.wdc.com/en/products/products.aspx?id=620#tab1
http://www.newegg.com/Product/Product.aspx?Item=N82E16822236122

Double-safe backup with RAID 1 technology.
Set this system to data protection mode (also known as mirrored mode or RAID 1) and the capacity is divided in half. Half of the capacity is used to store your data and half is used for a second copy. In the unlikely event that one drive fails, your data is protected because it's duplicated on the other drive.


You can also get something like this in USB.

Seagate, I went cheap BTW and got the single drive, no raid BlackArmor® NAS 110
http://www.newegg.com/Product/Product.aspx?Item=N82E16822148724
http://www.seagate.com/www/en-us/products/external/blackarmor/

For raid protection you would want the 220 model.

Good Luck

Edited by rotor123, 09 February 2012 - 06:24 PM.

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#15 2tyte2paye

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Posted 10 February 2012 - 02:55 AM

thanks everyone ive just tried to run seatools and im having the same issue with it running.i did think about buying another product i just begrudge spending hundreds and then a month later having to buy again.this product was bought as is as an external (seagate extension 3tb) and for me are supposed to be used as such and in my eyes shouldnt be up at 40/50 degrees c after 10 minutes of light use.untill i now find out why seatools hangs and wont run i cant move foreword.




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