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Agent_r.AWW


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#1 sooletsunwind

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Posted 09 February 2012 - 03:11 AM

Hi, I am in need of some assistance. So My friend's mom bought a whole new laptop because she could not get the viruses off her laptop. It's a Toshiba with Vista home premium. Anyways, she gave it to me and said I could keep it if I could fix it. Easy right? Well I have no Vista CD and the product key is slightly rubbed off...so even if I could do a restore, it would take awhile to decipher the key. So I decided to check it out. Tried to put nod32 on it, wouldn't install. Gave some BS errors. AVG managed to install and gave me two trojans, Agent_r.AWW and I think it was Proxy_ASMH. Proxy_ASMH was removed (or so it says) but Agent_r.AWW is not removing. It said it is in C:\Windows\System32\drivers\smb.sys. So I deleted the entry. But I am sure there is more? Google isn't helping me find these entries. The computer is still redirecting any websearches and there are annoying pop ups. Any help is appreciated, because I would really don't want to trash the computer. Oh, I installed malwarebytes and it found the same things, and said the objects were removed. But they aren't?



Thanks,
Mia

Edited by Budapest, 09 February 2012 - 03:46 AM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs


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#2 narenxp

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Posted 09 February 2012 - 11:39 AM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)


Please download GMER from here(doesnot work on 64 bit OS)

http://www2.gmer.net/download.php

Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)

If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.


Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here




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