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What kind of virus does my computer have and how do i fix it?

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#1 mystic0608


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Posted 08 February 2012 - 07:08 PM

I came home today, turned on my computer and realized that it was acting up. Almost instantly, more than half of my icons were deleted and so were most of my files.

I went into safe mode, did a system restore to 3 days ago and downloaded Malwarebytes. It found 6 malicious objects and quarantined them. It told me to restart, so I did. I ran it again just for good measure and it found 2 more malicious objects. I found it weird. I did it a third time and again the same 2 Trojans have been found.

How should I fix this? Right now I'm trying ComboFix for the second time. The first attempt gave me a blue screen.

Also, I should mention that Malwarebytes keeps stopping the process called "svchost.exe"

Update: I just system restored it to 1-27-2012...The Trojans are still there

Edited by Budapest, 08 February 2012 - 07:14 PM.
Moved from Win7

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#2 Broni


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Posted 08 February 2012 - 09:07 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

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