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Possible TDL4 infection, and who knows what else.


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72 replies to this topic

#1 raptors15jj

raptors15jj

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  • Local time:06:28 PM

Posted 07 February 2012 - 09:17 PM

Computer is running strange processes -- H3im1.com , H3im1~1.com , hki20142.exe . I have not seen the HKI process since I stopped it last night. Other process listed above periodically reappear in process list in task manager. ZoneAlarm also alerts to the same virus and subsequent repair. Coming from the thread linked below as instructed.

http://www.bleepingcomputer.com/forums/topic441659.html

Thanks for your help.


DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Lisa at 15:54:05 on 2012-02-07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.332 [GMT -6:00]
.
AV: ZoneAlarm Antivirus *Enabled/Updated* {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
\\.\globalroot\SystemRoot\system32\svchost.exe -k netsvcs
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\CHECKP~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe
C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Documents and Settings\Lisa Friesen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Lisa Friesen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Lisa Friesen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Lisa Friesen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Lisa Friesen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Lisa Friesen\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Lisa Friesen\My Documents\Downloads\Defogger.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\h3iM1.com
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: ZoneAlarm Security Suite Toolbar: {3ce45c4f-bfff-4988-9a3c-a75c1f491319} - c:\program files\zonealarm_security_suite\prxtbZon2.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {3049C3E9-B461-4BC5-8870-4C09146192CA} - No File
BHO: ZoneAlarm Security Suite Toolbar: {3ce45c4f-bfff-4988-9a3c-a75c1f491319} - c:\program files\zonealarm_security_suite\prxtbZon2.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - No File
BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ZoneAlarm Security Suite Toolbar: {3ce45c4f-bfff-4988-9a3c-a75c1f491319} - c:\program files\zonealarm_security_suite\prxtbZon2.dll
TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {981FE6A8-260C-4930-960F-C3BC82746CB0} - No File
TB: {4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\lisa friesen\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; QS 4.2.1.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.gamesfreak.net/games/Downhill-Jam_292.html"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [IAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [lxcymon.exe] "c:\program files\lexmark 3400 series\lxcymon.exe"
mRun: [EzPrint] "c:\program files\lexmark 3400 series\ezprint.exe"
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
mRun: [LXCYCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCYtime.dll,_RunDLLEntry@16
mRun: [ZoneAlarm] c:\program files\checkpoint\zonealarm\zatray.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [ISW] c:\program files\checkpoint\zaforcefield\ForceField.exe /icon="hidden"
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\progra~1.lnk - c:\program files\citrix\ica client\pnagent.exe
IE: Download all with HughesNet Download Manager
IE: Download selected with HughesNet Download Manager
IE: Download video with HughesNet Download Manager
IE: Download with HughesNet Download Manager
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
Trusted Zone: kucourses.com
Trusted Zone: myitlab.com
Trusted Zone: ncs.com
Trusted Zone: ncs.com\*.ic
Trusted Zone: ncspearson.com
Trusted Zone: pearson.com
Trusted Zone: pearsoncmg.com
Trusted Zone: pearsoned.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {6F6FDB9E-5072-498C-BCB0-2B7F00C49EE7} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {95D88B35-A521-472B-A182-BB1A98356421} - hxxp://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} - hxxp://asp.mathxl.com/books/_Players/MathPlayer.cab
TCP: DhcpNameServer = 192.168.50.1
TCP: Interfaces\{339BBD32-8CCC-4B29-8A36-6E6C281AE93D} : DhcpNameServer = 192.168.50.1
TCP: Interfaces\{49283328-5DE3-4B02-995A-7392131CAEBA} : DhcpNameServer = 209.55.5.10 209.55.5.11
TCP: Interfaces\{5A012C4D-D907-470C-B8C7-CF1858D765A6} : DhcpNameServer = 65.83.241.181 67.32.118.46
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 KL1;kl1;c:\windows\system32\drivers\kl1.sys [2010-10-14 132184]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-12-11 239168]
R1 kl2;kl2;c:\windows\system32\drivers\kl2.sys [2010-10-14 11352]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2010-9-21 327256]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-2-25 214664]
R1 Vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2011-6-16 525840]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2011-5-30 27016]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2011-5-30 493184]
R2 lxcy_device;lxcy_device;c:\windows\system32\lxcycoms.exe -service --> c:\windows\system32\lxcycoms.exe -service [?]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2010-4-22 25824]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2011-12-11 2253120]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2011-6-1 14088]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-4-21 24652]
R2 vsmon;TrueVector Internet Monitor;c:\program files\checkpoint\zonealarm\vsmon.exe -service --> c:\program files\checkpoint\zonealarm\vsmon.exe -service [?]
S3 Dual Mode;Dual Mode Video Capture;c:\windows\system32\drivers\coachvc.sys --> c:\windows\system32\drivers\CoachVc.sys [?]
S3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;c:\program files\firebird\firebird_2_1\bin\fbserver.exe [2011-7-1 2736128]
S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2010-3-13 4736]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-2-25 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-2-25 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-2-25 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-2-25 40552]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2010-3-13 8960]
.
=============== Created Last 30 ================
.
2012-02-07 21:52:43 -------- d-----w- c:\documents and settings\lisa friesen\Downloads
2012-02-07 16:35:43 -------- d-----w- c:\documents and settings\lisa friesen\application data\Malwarebytes
2012-02-07 16:34:51 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-02-07 16:34:34 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-02-07 16:34:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-02-06 22:37:40 86432 ----a-w- c:\windows\system32\h3iM1.com_
2012-02-05 14:49:47 577536 ----a-w- c:\windows\svcs.exe
2012-02-05 14:23:47 0 --sha-w- c:\windows\system32\dds_trash_log.cmd
2012-01-28 00:18:33 -------- d-----w- c:\program files\LucasArts
2012-01-20 15:37:05 -------- d-----w- c:\program files\iPod
.
==================== Find3M ====================
.
2012-01-31 03:06:06 73728 ----a-w- c:\windows\system\vdremote.dll
2012-01-31 03:06:06 65536 ----a-w- c:\windows\system\vdsvrlnk.dll
2012-01-24 14:27:18 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-19 21:41:37 21840 ----atw- c:\windows\system32\SIntfNT.dll
2011-12-19 21:41:37 17212 ----atw- c:\windows\system32\SIntf32.dll
2011-12-19 21:41:37 12067 ----atw- c:\windows\system32\SIntf16.dll
2011-12-19 21:39:29 94208 ----a-w- c:\windows\DIIUnin.exe
2011-12-19 21:39:29 2829 ----a-w- c:\windows\DIIUnin.pif
2011-12-19 15:55:50 2829 ----a-w- c:\windows\DiabUnin.pif
2011-12-19 15:55:50 118784 ----a-w- c:\windows\DiabUnin.exe
2011-12-12 02:22:16 107888 ----a-w- c:\windows\system32\CmdLineExt.dll
2011-12-12 02:18:29 22328 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2011-12-12 02:18:29 22328 ----a-w- c:\documents and settings\lisa friesen\application data\PnkBstrK.sys
2011-12-12 02:18:18 107832 ----a-w- c:\windows\system32\PnkBstrB.exe
2011-12-12 02:18:09 66872 ----a-w- c:\windows\system32\PnkBstrA.exe
2011-12-12 02:18:09 2250024 ----a-w- c:\windows\system32\pbsvc.exe
2011-12-12 02:13:11 239168 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-12-12 00:46:14 285176 ----a-w- c:\windows\system32\nvdrsdb0.bin
2011-12-12 00:46:14 1 ----a-w- c:\windows\system32\nvdrssel.bin
2011-12-12 00:46:12 285176 ----a-w- c:\windows\system32\nvdrsdb1.bin
2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-16 14:21:44 354816 ----a-w- c:\windows\system32\winhttp.dll
2011-11-16 14:21:44 152064 ----a-w- c:\windows\system32\schannel.dll
.
============= FINISH: 15:59:22.54 ===============

GMER is still running, I will post the file when it is done.

Attached Files



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#2 raptors15jj

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Posted 07 February 2012 - 11:34 PM

I had a BSOD before GMER could finish. I hoped the attached info is enough. Just let me know what else I need to do, and thanks for the help so far.

#3 ratman

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Posted 09 February 2012 - 09:13 AM

Hello raptors15jj
,

My name is ratman. I'll be helping you with your computer problems.

Thanks for posting your log. Logs take a while to process due to intensive research that must be done. Please give me some time to look over your logs and I will post back soon.

Edited by ratman, 09 February 2012 - 06:49 PM.

regards, ratman

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#4 ratman

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Posted 09 February 2012 - 06:51 PM

Hello raptors15jj,

Backdoor Warning

One or more of the identified infections (ZeroAccess) is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you do decide to proceed, please continue with the fix below.

====================================================================================


Going over your logs I noticed that you have uTorrent installed.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.

====================================================================================


CD Emulation applications can interfere with scanning tools. I notice you have DeFogger installed. Could you please run Defogger to disable. we will re-run Defogger later to re-enable CD Emulation when your machine is clean.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.

====================================================================================

Please download ComboFix from the following ocations:* IMPORTANT !!! Save ComboFix.exe to your Desktop.
  • Disable your AntiVirus and AntiSpyware applications including Firewalls, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on Combofix icon Posted Image & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

In your next reply, please copy/paste the contents of the following:
  • C:\Combofix.txt

regards, ratman

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#5 raptors15jj

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Posted 11 February 2012 - 12:08 AM

I have uninstalled utorrent, and the computer has not been connected to the internet for several days. I'm running the Combofix scan now.

The virus seems to trying to open Internet Explorer and search hornet when you try to click on links.

Edited by raptors15jj, 11 February 2012 - 12:58 AM.


#6 raptors15jj

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Posted 11 February 2012 - 01:12 AM

PC crashed and combofix couldn't finish. I'm now getting a BSOD on restart. Please help.

#7 raptors15jj

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Posted 11 February 2012 - 01:22 AM

I ran chkdsk on windows recovery console it said it found one or more errors on the disk. I'll wait for your instruction on the next step to take.

#8 ratman

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Posted 11 February 2012 - 05:33 AM

Hello raptors15jj,

Are you able to boot into Safe Mode? If so please run ComboFix in Safe Mode.

Boot into safe mode.

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in safe Mode.
  • Login on your usual account.
====================================================================================

In your next reply, please copy/paste the contents of the following:
  • C:\Combofix.txt

regards, ratman

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#9 raptors15jj

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Posted 11 February 2012 - 09:54 AM

I cannot boot in safe mode. I get the following error.

*** STOP: 0x0000007b (0xF7BB8524, 0x0000034, 0x00000000, 0x00000000)

The only place I don't get this message is when i boot up in the recovery console.

#10 ratman

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Posted 11 February 2012 - 10:55 AM

Hello raptors15jj,

I'd like to have a look at your Master Boot Record (MBR)

You will also need a blank cd/dvd and a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download dumpit to your USB (right click dumpit and select "save link/target as" and save the file directly to your USB)
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • Click on sdb1 (sdb1 represents the USB drive).
  • Double click on the dumpit file.
  • A black window will pop-up and it will dump and zip the MBR to your USB drive.
  • Press Enter to exit the black window.
  • Next we want to retrieve the ComboFix log.
    • Navigate to sda1 directory.
    • Right click on ComboFix.txt and select Copy
    • Navigate back to sdb1, right click in a free area and select Paste.
  • Click on HOME tab and choose Power Off to turn off xPUD.
  • Remove the USB drive and insert it back on your working computer.
  • Locate the mbr.zip file and ComboFix.txt in your USB drive and attach it when you reply.

In your next reply, please copy/paste the contents of the following:
  • mbr.zip
  • ComboFix.txt

regards, ratman

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#11 raptors15jj

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Posted 11 February 2012 - 11:51 AM

when xPud boots up (after the language select screen) I get this message

Cannot display this video mode
Optimum resolution 1280x1024 60Hz

#12 raptors15jj

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Posted 11 February 2012 - 07:11 PM

I have all of the files backed up, would a hard drive reformat potentially be the best option?

#13 ratman

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Posted 12 February 2012 - 08:27 AM

Hi raptors15jj,

would a hard drive reformat potentially be the best option?

A reformat would solve your issues but I'm confidant we can resolve your issues without the need to do this.

========================================================

Cannot display this video mode
Optimum resolution 1280x1024 60Hz

There are Video adapters that are not compatible with xPUD.

Let's try something else:
  • Boot into Recovery Console
  • Type fixmbr press enter
Reboot your machine.

How is your machine behaving now?
regards, ratman

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#14 raptors15jj

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Posted 12 February 2012 - 10:16 AM

I ran fixmbr, and I'm still getting the same message. I noticed that its trying to boot from partition(2) while the fixmbr created a new file at partition (0).

Hope this helps,
Raptor

#15 ratman

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Posted 13 February 2012 - 06:23 PM

Hi raptors15jj,

Thanks for the info.

Working on another way to get the MBR dump that I need to check.

Will be back with instructions soon.
regards, ratman

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