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#1 MatOzone

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Posted 07 February 2012 - 04:28 PM

Hi, friends!

I have exactly the same problem stated here: http://www.bleepingcomputer.com/forums/topic423702.html
It's exactly the same, and I speak spanish, too (but I'm from Spain).
I tried that step by step, with identical results.
But I'm blocked just BEFORE you solve his problem! http://www.bleepingcomputer.com/forums/topic423702.html/page__st__45

> Posted 31 October 2011 - 03:38 PM
> Well done.
> Please download <fix.bat>
> Restart the computer. Try Internet Explorer and Firefox both and tell me how it went.


That "Fix.bat" is not available, and no idea where to find that batch!

So please, Bleeping Computer technicians pimp my ride! (ehr... repair my Windows!) :D

Edited by MatOzone, 07 February 2012 - 04:50 PM.


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#2 Orange Blossom

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Posted 07 February 2012 - 05:06 PM

Hello,

It is unwise to follow malware removal instructions posted for someone else, even if symptoms are similar. Doing so is akin to having a surgical procedure done on yourself that someone else has had done without a diagnosis.

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 MatOzone

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Posted 07 February 2012 - 07:47 PM

Hello!

Thank you very much to help us with your bleepingcomputer web!

I solved my problem following exactly the instructions of that post, and reemplacing the missing "fix.bat" with "copy c:\windows\servicepackfiles\ipsec.sys c:\windows\system32\drivers".
Then uninstalling and reinstalling TCP/IP protocol solved everyting!

I learned a lot reading posts, so I repeat: Thanks and.. go ahead!!!!

:D:D:D

#4 Animal

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Posted 08 February 2012 - 08:27 PM

Since your problem is resolved this topic is now closed.

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