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Daily Blue Screens *has picture*


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5 replies to this topic

#1 Cjmilla

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Posted 06 February 2012 - 07:58 PM

Hi, I have been having blue screens for the past week about once or twice a day. I have ruled out trojens after using programs such as avast, Comodo, Malewarebytes, and Spybot. The best compatible combination of security I could find. I believe it could be something wrong with its memory or that my hard drive is starting to get worn out from excessive multitasking and gaming.

Picture of blue screen: A PhotoBucket link to my blue screen
My Laptop: My laptop link thingy
Intel® Core™ i7 Processor 620M/820QM/720QM : 2.66 GHz - 1.6 GHz, with Turbo Boost up to 3.33/3.06/2.8 GHz

Dump File: 020612-14227-01.dmp
Crash Time: 2/6/2012 4:58:07 PM
Bug Check String: IRQL_NOT_LESS_OR_EQUAL
Bug Check Code: 0x0000000a
Parameter 1: 00000000`00000000
Parameter 2: 00000000`00000002
Parameter 3: 00000000`00000000
Parameter 4: fffff800`02e90c02
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+7cc40
File Description: NT Kernel & System
Product Name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File Version: 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor: 64
Crash Address: ntoskrnl.exe+7cc40
Stack Address 1:
Stack Address 2:
Stack Address 3:
Computer Name:
Full Path: C:\Windows\Minidump\020612-14227-01.dmp
Processors Count: 8
Major Version: 15
Minor Version: 7601
Dump File Size: 276,464

I posted the txt document in a lower post. the one above this sentence is last crash lol :P

-----LASTLY-----
If anyone can produce a guide or instructions on this page that could help me with this problem I will be very grateful. I preferably need a none costly solution to keep my laptop running as I'm a dirt broke for a long time and need my laptop.

Ps: Just joined

Edited by Cjmilla, 06 February 2012 - 08:36 PM.


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#2 LucheLibre

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Posted 06 February 2012 - 08:00 PM

Use BlueScreenView to provide details about your errors.

  • Download the .zip file and extract to a folder on your desktop. Open that folder and run BlueScreenView.exe.
  • After BSV completes its scan, click Edit > Select All. Then click File > Save Selected Items and save the report to your desktop as BSOD.txt
  • Open BSOD.txt in Notepad and copy all of its content to your next reply.

===========================================

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#3 Cjmilla

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Posted 06 February 2012 - 08:19 PM

==================================================
Dump File : 020612-14227-01.dmp
Crash Time : 2/6/2012 4:58:07 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02e90c02
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020612-14227-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,464
==================================================

==================================================
Dump File : 020412-17440-01.dmp
Crash Time : 2/4/2012 11:41:41 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02e8bc02
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020412-17440-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,464
==================================================

==================================================
Dump File : 020412-15069-01.dmp
Crash Time : 2/4/2012 8:53:21 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02ee6c02
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020412-15069-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,464
==================================================

==================================================
Dump File : 020412-16348-01.dmp
Crash Time : 2/4/2012 2:25:32 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02e9bc02
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020412-16348-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,464
==================================================

==================================================
Dump File : 020312-20186-01.dmp
Crash Time : 2/3/2012 3:41:03 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02e83c02
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020312-20186-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,464
==================================================

==================================================
Dump File : 020212-18252-01.dmp
Crash Time : 2/2/2012 10:14:26 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02ecdc02
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020212-18252-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,464
==================================================

==================================================
Dump File : 013112-15709-01.dmp
Crash Time : 1/31/2012 5:04:45 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02eeac02
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013112-15709-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================


As ya stated xD

Edited by Cjmilla, 06 February 2012 - 08:35 PM.


#4 LucheLibre

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Posted 06 February 2012 - 08:29 PM

Was there only one entry in the program?

Also, when step 3 says to copy the data into your next post, Copy/Paste is what I'm talking about.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#5 Cjmilla

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Posted 06 February 2012 - 08:39 PM

Entry as in 1 blue screen report?

#6 LucheLibre

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Posted 06 February 2012 - 09:16 PM

Did you or the computer do anything before the BSODs started happening, such as hardware or software install, uninstall, update, etc?


Use MemTest86+ to test your memory for failure.

  • Download the latest version of the Pre-Compiled Bootable ISO (.zip).
  • Locate the file you downloaded, right-click it and select Extract All. Check the box for Show extracted files when complete. Click Extract.
  • Burn the ISO file to a CD. Follow these instructions if this is new to you.
  • Boot the affected computer from the CD.
    • Repeatedly pressing F9 or F12 right after the computer is turned on is the most common way to bring up the 'boot device' menu. Choose the CD/DVD option and press Enter.
  • Memtest86+ will begin testing automatically and is designed to repeat its tests continuously. It is recommended that you allow the program to complete at least 7 'passes' before declaring the memory error-free.
    • Note: These tests can be very lengthy, often lasting many hours.
  • If Memtest finds an error, it will list it in red. There is no need to continue that test if an error is found. You may either press Esc to reboot or you may simply turn the computer off.
  • If there are errors and you are comfortable working inside the computer, begin narrowing down the error result by removing every stick of RAM except for the one closest to the CPU. Begin step #4 again. After the test, shut the computer down, remove the RAM stick, put the next one in its place, and retest. Repeat this pattern for each RAM stick.
  • Report your findings in your next reply.

====================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • List last 10 Event Viewer log
Click Go and post the result.

=============================================================================

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~





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