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Computer slow.. recent uninstall of Tuneup companion


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7 replies to this topic

#1 orapaho

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Posted 06 February 2012 - 12:16 PM

Help! Not sure what caused this. I did uninstall a trial version of Tuneup Media Companion that seemed to be slowing itunes up. Dont know what else it could be. Ran Malwarebytes and it did not pick up anything.

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#2 Broni

Broni

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  • Local time:09:10 AM

Posted 06 February 2012 - 12:54 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 orapaho

orapaho
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Posted 06 February 2012 - 03:04 PM

Performed all as requested. I did the aswMBR scan right after the malwarebytes scan without restarting the computer. Hope this was ok. I will restart after I post the aswMBR log. Thank you for the help.



Results of screen317's Security Check version 0.99.24
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
ESET Online Scanner v3
Microsoft Security Essentials
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 11.1.102.55
Adobe Reader X (10.1.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
WinPatrol winpatrol.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
BillP Studios WinPatrol WinPatrol.exe
``````````End of Log````````````







Fan

Farbar Service Scanner Version: 05-02-2012
Ran by Daniel (administrator) on 06-02-2012 at 10:47:12
Running from "C:\Users\Daniel\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\SDRSVC.dll => MD5 is legit
C:\windows\system32\vssvc.exe => MD5 is legit
C:\windows\system32\wscsvc.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\wuaueng.dll => MD5 is legit
C:\windows\system32\qmgr.dll => MD5 is legit
C:\windows\system32\es.dll => MD5 is legit
C:\windows\system32\cryptsvc.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit


**** End of log ****


Mini Tool box

MiniToolBox by Farbar Version: 18-01-2012
Ran by Daniel (administrator) on 06-02-2012 at 10:49:20
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100/1000 Mbps Ethernet = Local Area Connection (Connecting)
802.11bgn 1T1R Mini Card Wireless Adapter = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.50.12 metric=1 publish=Yes


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Daniel-msi
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 40-61-86-43-8B-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : 802.11bgn 1T1R Mini Card Wireless Adapter
Physical Address. . . . . . . . . : 40-61-86-43-8B-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::75bb:6f7f:f90a:fe69%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.50.13(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, February 06, 2012 10:29:07 AM
Lease Expires . . . . . . . . . . : Tuesday, February 07, 2012 10:29:06 AM
Default Gateway . . . . . . . . . : 192.168.50.1
DHCP Server . . . . . . . . . . . : 192.168.50.1
DHCPv6 IAID . . . . . . . . . . . : 205545862
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-49-44-5C-40-61-86-18-72-10
DNS Servers . . . . . . . . . . . : 192.168.50.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 40-61-86-18-72-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6135:36ed:6378:8d54%10(Deprecated)
Autoconfiguration IPv4 Address. . : 169.254.141.84(Tentative)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9B7CF4C4-16E8-4C66-95C7-1AA0079EC05D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {902DF532-3431-44A9-B164-E8AC8721F551}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{13F0D9B1-99B4-4A92-A7C4-84DEF28F053F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3832:2192:3f57:cdf2(Preferred)
Link-local IPv6 Address . . . . . : fe80::3832:2192:3f57:cdf2%19(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: ClearView.Home
Address: 192.168.50.1

Name: google.com
Addresses: 74.125.127.99
74.125.127.103
74.125.127.104
74.125.127.105
74.125.127.106
74.125.127.147


Pinging google.com [74.125.127.147] with 32 bytes of data:
Reply from 74.125.127.147: bytes=32 time=48ms TTL=51
Reply from 74.125.127.147: bytes=32 time=46ms TTL=51

Ping statistics for 74.125.127.147:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 46ms, Maximum = 48ms, Average = 47ms
Server: ClearView.Home
Address: 192.168.50.1

Name: yahoo.com
Addresses: 98.137.149.56
98.139.180.149
209.191.122.70
72.30.2.43


Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=69ms TTL=55
Reply from 72.30.2.43: bytes=32 time=67ms TTL=55

Ping statistics for 72.30.2.43:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 67ms, Maximum = 69ms, Average = 68ms
Server: ClearView.Home
Address: 192.168.50.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...40 61 86 43 8b 01 ......Microsoft Virtual WiFi Miniport Adapter
11...40 61 86 43 8b 00 ......802.11bgn 1T1R Mini Card Wireless Adapter
10...40 61 86 18 72 10 ......NVIDIA nForce 10/100/1000 Mbps Ethernet
1...........................Software Loopback Interface 1
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.50.1 192.168.50.13 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 192.168.50.12 192.168.50.13 31
192.168.50.0 255.255.255.0 On-link 192.168.50.13 286
192.168.50.13 255.255.255.255 On-link 192.168.50.13 286
192.168.50.255 255.255.255.255 On-link 192.168.50.13 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.50.13 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.50.13 286
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
169.254.0.0 255.255.0.0 192.168.50.12 1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
19 58 ::/0 On-link
1 306 ::1/128 On-link
19 58 2001::/32 On-link
19 306 2001:0:4137:9e76:3832:2192:3f57:cdf2/128
On-link
11 286 fe80::/64 On-link
19 306 fe80::/64 On-link
19 306 fe80::3832:2192:3f57:cdf2/128
On-link
11 286 fe80::75bb:6f7f:f90a:fe69/128
On-link
1 306 ff00::/8 On-link
19 306 ff00::/8 On-link
11 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 02 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 03 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 04 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 05 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 06 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 18 C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll [268832] (NVIDIA)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/06/2012 00:22:25 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108

Error: (02/05/2012 10:40:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1544

Error: (02/05/2012 10:40:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1544

Error: (02/05/2012 10:40:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/05/2012 10:00:54 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1373

Error: (02/05/2012 10:00:54 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1373

Error: (02/05/2012 10:00:54 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/05/2012 09:33:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3510

Error: (02/05/2012 09:33:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3510

Error: (02/05/2012 09:33:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (02/06/2012 10:30:02 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SRTSP

Error: (02/06/2012 10:29:32 AM) (Source: Service Control Manager) (User: )
Description: The Cobian Backup 10 Volume Shadow Copy service service failed to start due to the following error:
%%1053

Error: (02/06/2012 10:29:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Cobian Backup 10 Volume Shadow Copy service service to connect.

Error: (02/06/2012 10:29:03 AM) (Source: Service Control Manager) (User: )
Description: The Hitman Pro 3.5 Crusader (Boot) service failed to start due to the following error:
%%2

Error: (02/06/2012 10:28:51 AM) (Source: SRTSP) (User: )
Description: Error loading Symantec real time Anti-Virus driver.

Error: (02/06/2012 10:28:51 AM) (Source: SRTSP) (User: )
Description: Error loading virus definitions.

Error: (02/06/2012 10:29:01 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:27:41 AM on ?2/?6/?2012 was unexpected.

Error: (02/06/2012 08:41:47 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SRTSP

Error: (02/06/2012 08:41:17 AM) (Source: Service Control Manager) (User: )
Description: The Cobian Backup 10 Volume Shadow Copy service service failed to start due to the following error:
%%1053

Error: (02/06/2012 08:41:17 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Cobian Backup 10 Volume Shadow Copy service service to connect.


Microsoft Office Sessions:
=========================
Error: (07/14/2011 08:44:45 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 73 seconds with 60 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Acoustica Effects Pack (Version: 3.0)
Acoustica Mixcraft 5
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 2.5.1.17730)
Adobe Audition CS5.5 (Version: 4.0)
Adobe Community Help (Version: 3.4.980)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.5)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Magic-i Visual Effects 2 (Version: 2.0.10.94)
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Brochures & Flyers
ArcSoft Print Creations - Funhouse II
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Photo Prints
ArcSoft Print Creations - Poster Creator
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Print Creations (Version: 3.0.255.407)
ArcSoft WebCam Companion 3 (Version: 3.0.32.221)
avast! Free Antivirus (Version: 6.0.1367.0)
BFlix Toolbar (Version: 1.0.0.0)
BLOCKBUSTER Movielink
Bonjour (Version: 3.0.0.10)
BurnRecovery (Version: 3.0.912.401)
Cake Poker 2.0 (Version: 2.0.1.3386)
Camera Recorder (Version: 1.0.909.0801)
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon MP Navigator EX 4.1
Canon MX700 series User Registration
Canon MX880 series MP Drivers
Canon MX880 series User Registration
Canon My Printer
Canon Solution Menu EX
Canon Speed Dial Utility
Cobian Backup 10
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
EasyBits GO
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
ESET Online Scanner v3
File Type Assistant
Finger Sensing Pad Driver (Version: 8.5.6.4)
Free File Viewer 2011
Google Chrome (Version: 16.0.912.77)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Talk Plugin (Version: 2.6.1.5251)
Google Update Helper (Version: 1.3.21.99)
HiJackThis (Version: 1.0.0)
Hitman Pro 3.5 (Version: 3.5.9.127)
iCloud (Version: 1.0.1.29)
iTunes (Version: 10.5.1.42)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Junk Mail filter update (Version: 14.0.8089.726)
LegalSounds Music Downloader 1.8
Malwarebytes' Anti-Malware
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel 2007 Help Actualización (KB963678)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Arabic) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Basque) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Catalan) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Dutch) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Galician) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (German) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Portuguese (Brazil)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word 2007 Help Actualización (KB963665)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Search Enhancement Pack (Version: 3.0.127.0)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Mise à jour Microsoft Office Excel 2007 Help (KB963678)
Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
Mise à jour Microsoft Office Word 2007 Help (KB963665)
Mixed In Key 2.5 (Version: 2.5)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
msi Software Install (Version: 3.0.911.2701)
MSVCRT (Version: 14.0.1468.721)
Native Instruments Controller Editor
Native Instruments Controller Editor (Version: 1.3.5.667)
Native Instruments Service Center
Native Instruments Service Center (Version: 2.2.6.676)
Native Instruments Traktor 2
Native Instruments Traktor 2 (Version: 2.0.3.10893)
Native Instruments Traktor Audio 10
Native Instruments Traktor Audio 10 (Version: 3.0.0.625)
Native Instruments Traktor Audio 2
Native Instruments Traktor Audio 2 (Version: 3.0.0.625)
Native Instruments Traktor Audio 6
Native Instruments Traktor Audio 6 (Version: 3.0.0.625)
NVIDIA Drivers (Version: 1.3)
NVIDIA ForceWare Network Access Manager (Version: 1.00.7316)
PayPal Plug-In (Version: 2.2.26.0)
PayPal Plug-In (Version: 2.2.3.0)
Phone to PC 4.1.4.2
Poker Academy Pro 2
PokerStars.net
PokerStove version 1.23
PokerTracker 3 (remove only)
PostgreSQL 8.3 (Version: 8.3)
QuickTime (Version: 7.71.80.42)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.5859)
Realtek USB 2.0 Card Reader (Version: 6.1.7100.30093)
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller 1.93 (Version: 1.93)
Shop To Win (Version: 1.0.25)
Skype Click to Call (Version: 5.6.8312)
Skype™ 5.5 (Version: 5.5.119)
SmartSound Quicktracks for Premiere Elements 9.0 (Version: 3.12.3090)
Smilebox (Version: 1.1.1.1)
SpywareBlaster 4.5 (Version: 4.5.0)
SureThing CD Labeler Deluxe (Version: 5.2.647.0)
System Control Manager (Version: 2.209.0724.004.10)
The Weather Channel Desktop 6
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Driver Package - Ralink Technology, Corp. (netr28) Net (07/06/2010 3.01.08.0001) (Version: 07/06/2010 3.01.08.0001)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Toolbar (Version: 14.0.8064.206)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinPatrol (Version: 20.5.2011.0)
WinRAR archiver
Yahoo! BrowserPlus 2.9.8
Yahoo! Detect
Yontoo Layers Runtime (Drop Down Deals) 1.10.01 (Version: 1.10.01)

========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 2815.24 MB
Available physical RAM: 1652.23 MB
Total Pagefile: 5628.76 MB
Available Pagefile: 4262.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1941.43 MB

========================= Partitions: =====================================

1 Drive c: (OS_Install) (Fixed) (Total:172.79 GB) (Free:99.53 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:115.2 GB) (Free:113.55 GB) NTFS

========================= Users: ========================================

User accounts for \\DANIEL-MSI

Administrator Daniel fixme
Guest postgres


**** End of log ****




Malware bytes

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.06.04

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
Daniel :: DANIEL-MSI [administrator]

2/6/2012 10:54:02 AM
mbam-log-2012-02-06 (10-54-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 221001
Time elapsed: 12 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\Users\Daniel\Downloads\PlayPickleSetup.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Adobe\shed\thr1.chm (Malware.Trace) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Adobe\plugs\mmc64.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

(end)



aswMBR

aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-06 11:09:49
-----------------------------
11:09:49.411 OS Version: Windows 6.1.7601 Service Pack 1
11:09:49.412 Number of processors: 2 586 0x170A
11:09:49.416 ComputerName: DANIEL-MSI UserName: Daniel
11:09:50.981 Initialize success
11:09:51.651 AVAST engine defs: 12020600
11:10:07.593 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006c
11:10:07.597 Disk 0 Vendor: TOSHIBA_ GJ00 Size: 305245MB BusType: 3
11:10:07.641 Disk 0 MBR read successfully
11:10:07.645 Disk 0 MBR scan
11:10:07.651 Disk 0 Windows 7 default MBR code
11:10:07.661 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 10240 MB offset 2048
11:10:07.677 Disk 0 Partition 2 80 (A) 27 Hidden NTFS WinRE NTFS 100 MB offset 20973568
11:10:07.693 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 176942 MB offset 21178368
11:10:07.718 Disk 0 Partition 4 00 07 HPFS/NTFS NTFS 117961 MB offset 383555584
11:10:07.753 Disk 0 scanning sectors +625139712
11:10:07.850 Disk 0 scanning C:\windows\system32\drivers
11:10:25.331 Service scanning
11:10:26.141 Service MpNWMon C:\windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
11:10:27.358 Modules scanning
11:10:55.077 Disk 0 trace - called modules:
11:10:55.105 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll storport.sys nvstor32.sys
11:10:55.121 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x862b3ac8]
11:10:55.132 3 CLASSPNP.SYS[8b20f59e] -> nt!IofCallDriver -> [0x85d0ff08]
11:10:55.143 5 ACPI.sys[8aac43d4] -> nt!IofCallDriver -> \Device\0000006c[0x861d46e8]
11:10:56.115 AVAST engine scan C:\windows
11:10:58.406 AVAST engine scan C:\windows\system32
11:15:42.919 AVAST engine scan C:\windows\system32\drivers
11:16:23.041 AVAST engine scan C:\Users\Daniel
11:43:41.252 AVAST engine scan C:\ProgramData
11:56:18.306 Scan finished successfully
12:01:44.286 Disk 0 MBR has been saved successfully to "C:\Users\Daniel\Desktop\MBR.dat"
12:01:44.306 The log file has been saved successfully to "C:\Users\Daniel\Desktop\aswMBR2012.txt"

#4 Broni

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Posted 06 February 2012 - 03:12 PM

You're running two AV programs, Avast and MSE.
You must uninstall one of them.
Update me on your computer behavior when done.

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#5 orapaho

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Posted 06 February 2012 - 04:15 PM

Thank you!!!! Malwarebytes did find some 3 viruses (surprised to find considering I have Avast and WinPatrol running) that were removed and then uninstalling the Microsoft security essentials made a Huge difference in speed! Again Thank you.

#6 Broni

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Posted 06 February 2012 - 05:20 PM

Very good :)

Couple more steps....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#7 orapaho

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Posted 07 February 2012 - 04:04 AM

Done.

C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8DZAM2XE\xvid_dl[1].htm HTML/ScrInject.B.Gen virus deleted - quarantined
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OODEBOMR\afr[1].php HTML/Iframe.B.Gen virus deleted - quarantined
C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\3b21af6c-63309184 a variant of Java/Agent.DT trojan cleaned by deleting - quarantined
C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\62\2bc3143e-2c6a285a a variant of Java/TrojanDownloader.OpenStream.NCM trojan cleaned by deleting - quarantined
C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\62\2bc3143e-3862abbd a variant of Java/TrojanDownloader.OpenStream.NCM trojan cleaned by deleting - quarantined


I deleted the quarantined files that eset turned up. How was eSET able to find these trojan files when malwarebytes could not?

#8 Broni

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Posted 07 February 2012 - 11:42 AM

Update Internet Explorer to version 9.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

========================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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