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I'm fairly convinced there are problems, advice on the steps to take?

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#1 Xookliba


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Posted 06 February 2012 - 09:55 AM

I have constant problems with my system. Web browser runs (very slow at times) but shuts down frequently for no reason. Will not connect to Google, has problems with googleapis. If I kill ZoneAlarm, I can attach to Google but usually get .co.uk or .it or some other country. Lots of redirects to other search sites. Yahoo search also redirects but the Yahoo page does come up even with ZoneAlarm running.

Scan come up clean. Too clean. Usually something like Spybot will complain about hanging registry keys or some such but it won't even report that.

I have used Combofix before, so I realize that I am probably in over my head and have not attempted anything further, what is my next step?

My system is based on WinXp 32 bit, ZoneAlarm, Avast.


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#2 boopme


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Posted 06 February 2012 - 11:35 AM

Hello having run ComboFix we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you posted earlier.

Let me know if that went well.
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