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Internet connection has gone


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7 replies to this topic

#1 noknojon

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Posted 06 February 2012 - 06:10 AM

Hi -
My time for a problem, for a change -

Win7 Home Premium on a Toshiba Satellite laptop --- One modem set up in the living room, XP is direct wired and Win7 is wireless -

Yesterday the internet connection on the laptop (in the kitchen area) was perfect.
No changes were made to the computer in the last 24 hours.

Then my wife went to log on F/book and no connection. I tried all the "test your connection" ideas but could not get the wireless to log on.

I have a second Mobile app (USB dongle thing) that I use when travelling, and that worked OK, but it has low reception (normal at my house) -

All ideas to reset the house internet connection please :lmao:

Thank You -

EDIT -
SFC /Scannow and chkdsk were both run over the last 4 hours, with no errors found -

Edited by noknojon, 06 February 2012 - 06:28 AM.


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#2 noknojon

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Posted 06 February 2012 - 07:22 AM

Results of FSS scan run 5 mins ago -

Farbar Service Scanner Version: 05-02-2012
Ran by John (administrator) on 06-02-2012 at 23:16:03
Running from "E:\"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\SDRSVC.dll => MD5 is legit
C:\windows\system32\vssvc.exe => MD5 is legit
C:\windows\system32\wscsvc.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit


**** End of log ****Farbar Service Scanner Version: 05-02-2012
Ran by John (administrator) on 06-02-2012 at 23:16:03
Running from "E:\"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\SDRSVC.dll => MD5 is legit
C:\windows\system32\vssvc.exe => MD5 is legit
C:\windows\system32\wscsvc.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit


**** End of log ****



#3 bludgard

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Posted 06 February 2012 - 09:06 AM

Hi, noknojon.
Have you tried power cycling the router? Turn it off for 10-20 seconds and power back on.
If still no joy, remove the wirless conection from the Windows 7 machine and try to recconect afresh.
Is there and errors given?

#4 noknojon

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Posted 06 February 2012 - 04:00 PM

Hi -
I may have wasted some space - - - -
After 24 hours it now connects ? ? ? There were no errors, just no connection from the house modem to the computer - -

Thanks for response - I will monitor it for the next 24 hours and see if all stays good, or post back if it drops again -

Regards -

#5 bludgard

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Posted 06 February 2012 - 05:49 PM

Dat's dat mojo. :crazy:
Hope all's well stays well.

#6 Jacee

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Posted 06 February 2012 - 07:30 PM

A DNS cache flush might have helped to begin with.

Most DNS clients cache the results of name resolution requests. This speeds up name resolution if multiple lookups are done to the same address, such as is common when browsing the web.

Sometimes a bad DNS entry will be cached and you will need to either flush the DNS cache to get rid of it, or wait up to 24 hours for it to be dropped from the cache automatically.

:thumbup2:

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#7 noknojon

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Posted 06 February 2012 - 08:45 PM

or wait up to 24 hours for it to be dropped from the cache automatically.

Thanks Jacee -
That may have been it and why it cleared the next day "by itself" -
I will give it a first try if it happens again :)

Regards -

#8 Jacee

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Posted 06 February 2012 - 11:57 PM

:thumbup2:

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