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Black Screen with Blue Screen Crash


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#1 Trapper7

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Posted 06 February 2012 - 01:17 AM

I have (Toshiba Satelite)laptop with Win7 & IE9 that will have a boot up with black screen
occuring after startup. The black screen states PXE - E61 media test failure check cable and
PXE - MOF existing PXE ROM. Then the computer gets past this black screen and finishes booting up.
I will then experience a blue screen crash intermittently, seems to happen when on the internet,
but not sure. The blue screen has a full screen info that last 2 to 3 seconds and I'm unable to
read it all. It does state crash dump towards end of message. The computer will go blank then reboot on its own
showing black screen info again. Usually after this reboot things run somewhat ok, but somewhat slower. Have run
malware bytes, avast, super anti-spyware and c cleaner. Checked all updates and drivers with no help
from these. Any suggestions and is this something Mybleepingcomputer can fix?

Edited by jgweed, 06 February 2012 - 08:09 AM.
moved from introductions. jgw


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#2 jhayz

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Posted 06 February 2012 - 09:35 AM

Sounds like a failing hard drive or motherboard at worst but hopefully not. Have you taken the steps to back-up your documents first?

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#3 Allan

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Posted 06 February 2012 - 09:49 AM

http://www.computerhope.com/issues/ch000706.htm

While it may be a hd problem the first thing you want to do is make sure the hd is the first device in the bios boot order. You'll want to replace the cmos battery and see if that helps.

Edited by Allan, 06 February 2012 - 09:50 AM.





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