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Paper Size Error printing envelope


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#1 krMitchell

krMitchell

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Posted 04 February 2012 - 09:09 AM

I am using Microsoft Word97, my printer is a HP Deskjet 5470 connected to a USB port. When I try to print an envelope I get a "Paper Size Error" from the printer. It occurs on both #10 and #6 3/4 envelopes. This was working fine before I had to reinstall Windows and all my applications.

(Moderator edit: added Topic Description. jgw)

Edited by jgweed, 04 February 2012 - 09:17 AM.


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#2 krMitchell

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Posted 04 February 2012 - 09:54 AM

Just solved my own problem. On the "Paper/Quality" tab of the Printer Properties, I changed the "Type is" setting from "Automatic" to "Plain Paper".




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