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Zero Access Worm/Trojan also Crypt


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21 replies to this topic

#16 gringo_pr

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Posted 07 February 2012 - 01:19 PM

Hello


Perform a system restore to before we started that fix


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#17 andernamen

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Posted 08 February 2012 - 03:39 PM

Okay, did that.

#18 andernamen

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Posted 09 February 2012 - 05:18 PM

FSS log looks the same, though. I noticed that Symantec on my laptop alerted on the Combofix.exe on my USB and deleted it. It said it was infected with Trojan.ANVH or something like that. What options do I have now?

#19 gringo_pr

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Posted 09 February 2012 - 09:21 PM

Hello

I want you to redo the steps in post 14 now


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#20 andernamen

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Posted 10 February 2012 - 10:43 AM

Okay, did EXACTLY as per the steps. When I get to the part where I am re-installing the TCP/IP protocol and click on "Have Disk", enter c:\windows\inf and enter, I get the same error message that I got before. At the top of the error missage in the blue part it says "Network Connections" Below this is a red x and the words "Could not add the requested component. The error is: an extended error has occurred."

#21 gringo_pr

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Posted 14 February 2012 - 06:48 PM

Hello


Sorry for the delay in responding, they have had me very busy at work lately but I have come back a few times to go over the the thread and I don't know what we could do different at this time, I think the fastest and surest thing to do at this time is to backup everything and do a reinstall of the OS



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#22 gringo_pr

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Posted 17 February 2012 - 12:28 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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