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no internet access after xp antivirus 2012 infection


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12 replies to this topic

#1 quiverful777

quiverful777

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Posted 03 February 2012 - 07:48 PM

My computer was infected with xp antivirus 2012 and now I can't access the internet.

When I try to access the internet, I get a window asking which program I would like to use to open the file.

I have included the DDS but it won't let me open gmer.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_22
Run by homie at 15:59:54 on 2012-02-03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.511 [GMT -8:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe
C:\Program Files\Intel\WiFi\bin\WLKeeper.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/?ilc=1
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:50586
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.18\AVG Secure Search_toolbar.dll
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wifi\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\common files\intel\wirelesscommon\iFrmewrk.exe" /tf Intel Wireless Tray
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\9.0.1\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\nwwks32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\homie\application data\mozilla\firefox\profiles\n9npgkmt.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B8b0c16ed-ec78-4563-9953-0abde93de553%7D&mid=5405ed109e2447d1bd7fd155f9f439a5-6c8344fb08f956a9a3296837904e80deed7a5d62&ds=AVG&v=9.0.0.18.1&lang=us&pr=fr&d=2011-12-13%2009%3A10%3A35&sap=ku&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50586
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\all users\application data\avg secure search\9.0.0.18\components\toolbarhomewmp.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff5.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff6.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff7.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff8.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff9.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: XUL Cache: {1c3db97c-0112-4ac8-b96e-172cec35ccce} - %profile%\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
FF - Ext: AVG Security Toolbar: avg@toolbar - c:\documents and settings\all users\application data\avg secure search\9.0.0.18
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 297168]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\9.0.1\ToolbarUpdater.exe [2011-12-13 855904]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-8-22 167264]
.
=============== File Associations ===============
.
.exe=0O
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 16:00:48.82 ===============

Edited by hamluis, 03 February 2012 - 08:06 PM.
Moved from XP to Malware Removal Logs.


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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Gender:Not Telling
  • Location:Canada
  • Local time:04:33 AM

Posted 04 February 2012 - 12:53 PM

Please run the following:

Please download ExeFix.scr by Farbar and save it to a flashdrive or on the root of the system drive (usually C:\)



  • Important: Boot your computer into the account that has trouble running .exe files.

  • Run the tool.

  • The tool notifies you within a fraction of a second to reboot the computer, please do so.

  • Please tell me if you are now able to run programs.


Note: If the tool did not run you may change the extension to .com or .bat or .cmd or .pif




Note: In order for the fix to work you need to be logged into the user account that has trouble running exe files.


NEXT



  • Please download aswMBR.exe and save it to your desktop.



  • Double click aswMBR.exe to start the tool.

  • When asked if you want to download Avast's virus definitions please select Yes.



  • Click Scan



  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.



  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.



Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 quiverful777

quiverful777
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Posted 04 February 2012 - 01:49 PM

Yes! I was able to get online after running ExeFix.

Should I run the DeFogger now?Attached File  MBR.zip   499bytes   0 downloads

aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-04 10:23:14
-----------------------------
10:23:14.037 OS Version: Windows 5.1.2600 Service Pack 3
10:23:14.037 Number of processors: 2 586 0xF0D
10:23:14.037 ComputerName: LEXI UserName:
10:23:15.584 Initialize success
10:23:38.365 AVAST engine download error: 0
10:23:42.865 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
10:23:42.865 Disk 0 Vendor: TOSHIBA_MK8037GSX DL240D Size: 76319MB BusType: 3
10:23:42.881 Disk 0 MBR read successfully
10:23:42.881 Disk 0 MBR scan
10:23:42.881 Disk 0 Windows XP default MBR code
10:23:42.881 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 76308 MB offset 63
10:23:42.881 Disk 0 scanning sectors +156280320
10:23:42.959 Disk 0 scanning C:\WINDOWS\system32\drivers
10:23:50.787 Service scanning
10:23:52.006 Modules scanning
10:24:02.225 Disk 0 trace - called modules:
10:24:02.240 ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
10:24:02.240 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86f54ab8]
10:24:02.240 3 CLASSPNP.SYS[f7550fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-e[0x86ec3940]
10:24:02.240 Scan finished successfully
10:26:41.896 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\homie\Desktop\MBR.dat"
10:26:41.896 The log file has been saved successfully to "C:\Documents and Settings\homie\Desktop\aswMBR.txt"

#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Local time:04:33 AM

Posted 04 February 2012 - 02:38 PM

Hi

Please run the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 quiverful777

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Posted 04 February 2012 - 05:06 PM

Here you go:


ComboFix 12-02-05.01 - homie 02/04/2012 13:50:16.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.349 [GMT -8:00]
Running from: c:\documents and settings\homie\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\homie\Application Data\6B16.83C
c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}
c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}\chrome.manifest
c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}\chrome\xulcache.jar
c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}\defaults\preferences\xulcache.js
c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}\install.rdf
c:\documents and settings\LocalService\Application Data\0200000027b9ef931406C.manifest
c:\documents and settings\LocalService\Application Data\0200000027b9ef931406O.manifest
c:\documents and settings\LocalService\Application Data\0200000027b9ef931406P.manifest
c:\documents and settings\LocalService\Application Data\0200000027b9ef931406S.manifest
c:\windows\system32\SET85.tmp
c:\windows\system32\SET89.tmp
c:\windows\system32\SET91.tmp
.
.
((((((((((((((((((((((((( Files Created from 2012-01-04 to 2012-02-04 )))))))))))))))))))))))))))))))
.
.
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-23 13:25 . 2010-03-18 15:51 1859584 ----a-w- c:\windows\system32\win32k.sys
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2010-02-08 . 600D58665D16BFBB776EFEFB0E80532D . 1614848 . . [5.1.2600.5512] . . c:\windows\system32\sfcfiles.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2011-12-13 17:10 1547104 ----a-w- c:\program files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll" [2011-12-13 1547104]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-17 1392640]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-05-16 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-05-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-05-16 138008]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"IntelZeroConfig"="c:\program files\Intel\WiFi\bin\ZCfgSvc.exe" [2008-08-20 1368064]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2008-08-20 1191936]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2011-09-10 2338656]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2011-12-13 827232]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"_nltide_3"="advpack.dll" [2008-04-14 99840]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgmfapx.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgemcx.exe"=
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2/22/2011 7:13 AM 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [3/16/2011 3:03 PM 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [1/7/2011 5:41 AM 248656]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [4/4/2011 11:59 PM 297168]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [8/18/2011 12:33 AM 7390560]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [2/8/2011 4:33 AM 269520]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe [12/13/2011 9:10 AM 855904]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [4/14/2011 8:28 PM 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2/10/2011 6:53 AM 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2/10/2011 6:53 AM 27216]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\AVG\AVG10\Toolbar\ToolbarBroker.exe [8/22/2011 12:46 PM 167264]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ASWMBR
*Deregistered* - aswMBR
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?ilc=1
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:50586
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll
FF - ProfilePath - c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B8b0c16ed-ec78-4563-9953-0abde93de553%7D&mid=5405ed109e2447d1bd7fd155f9f439a5-6c8344fb08f956a9a3296837904e80deed7a5d62&ds=AVG&v=9.0.0.18.1&lang=us&pr=fr&d=2011-12-13%2009%3A10%3A35&sap=ku&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50586
FF - prefs.js: network.proxy.type - 4
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\AVG\AVG10\Firefox4
FF - Ext: AVG Security Toolbar: avg@toolbar - c:\documents and settings\All Users\Application Data\AVG Secure Search\9.0.0.18
FF - user.js: yahoo.homepage.dontask - true
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-04 13:58
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2012-02-04 14:02:59
ComboFix-quarantined-files.txt 2012-02-04 22:02
.
Pre-Run: 65,796,788,224 bytes free
Post-Run: 67,309,477,888 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 096300C30ACCC579CCA4E9883501778E

#6 CatByte

CatByte

    bleepin' tiger


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Posted 04 February 2012 - 05:50 PM

Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:50586

FireFox::
FF - ProfilePath - c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\
FF - prefs.js: network.proxy.http_port - 50586
FF - prefs.js: network.proxy.type - 4

ClearJavaCache::

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 quiverful777

quiverful777
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Posted 04 February 2012 - 11:06 PM

Sorry I think I lost the results of the combofix scan :(



Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.04.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 6.0.2900.5512
homie :: LEXI [administrator]

2/4/2012 5:40:36 PM
mbam-log-2012-02-04 (17-40-36).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 176073
Time elapsed: 3 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\WINDOWS\system32\0200000027b9ef931406C.manifest (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\0200000027b9ef931406O.manifest (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\0200000027b9ef931406P.manifest (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\0200000027b9ef931406S.manifest (Malware.Trace) -> Quarantined and deleted successfully.

(end)



C:\Qoobox\Quarantine\C\Documents and Settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\extensions\{1c3db97c-0112-4ac8-b96e-172cec35ccce}\chrome\xulcache.jar.vir JS/Agent.NDO trojan
C:\System Volume Information\_restore{1A942FC6-B5A4-4300-98CF-9EEE466A2735}\RP482\A0239934.exe a variant of Win32/Kryptik.XYD trojan
C:\System Volume Information\_restore{1A942FC6-B5A4-4300-98CF-9EEE466A2735}\RP487\A0243352.manifest Win32/TrojanDownloader.Tracur.F trojan

#8 CatByte

CatByte

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Posted 04 February 2012 - 11:21 PM

The log will be located at C:\ComboFix.txt


please do the following:

Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT

Posted Image Your Java is out of date.
Java™ 6 Update 22 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT

Please advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 quiverful777

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Posted 05 February 2012 - 12:30 AM

So far everything seems to be working fine. Thank you so much! I will be making a donation ASAP!


ComboFix 12-02-05.01 - homie 02/04/2012 17:20:10.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.334 [GMT -8:00]
Running from: c:\documents and settings\homie\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\homie\Desktop\CFScript.txt
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\Cache
c:\windows\system32\Cache\272512937d9e61a4.fb
c:\windows\system32\Cache\287204568329e189.fb
c:\windows\system32\Cache\28bc8f716fd76a47.fb
c:\windows\system32\Cache\2c53092c95605355.fb
c:\windows\system32\Cache\3917078cb68ec657.fb
c:\windows\system32\Cache\590ba23ce359fd0c.fb
c:\windows\system32\Cache\610289e025a3ee9a.fb
c:\windows\system32\Cache\651c5d3cdbfb8bd1.fb
c:\windows\system32\Cache\6c59ac5e7e7a3ad0.fb
c:\windows\system32\Cache\82c3d9972c1b588b.fb
c:\windows\system32\Cache\a8556537add6dfc5.fb
c:\windows\system32\Cache\ad10a52aff5e038d.fb
c:\windows\system32\Cache\c4d28dca2e7648be.fb
c:\windows\system32\Cache\d201ef9910cd39de.fb
c:\windows\system32\Cache\d2e94710a5708128.fb
c:\windows\system32\Cache\d79b9dfe81484ec4.fb
c:\windows\system32\Cache\e0de16f883bea794.fb
.
.
((((((((((((((((((((((((( Files Created from 2012-01-05 to 2012-02-05 )))))))))))))))))))))))))))))))
.
.
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-23 13:25 . 2010-03-18 15:51 1859584 ----a-w- c:\windows\system32\win32k.sys
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2010-02-08 . 600D58665D16BFBB776EFEFB0E80532D . 1614848 . . [5.1.2600.5512] . . c:\windows\system32\sfcfiles.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2012-02-04 23:07 1811296 ----a-w- c:\program files\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll" [2012-02-04 1811296]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-17 1392640]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-05-16 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-05-16 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-05-16 138008]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
"IntelZeroConfig"="c:\program files\Intel\WiFi\bin\ZCfgSvc.exe" [2008-08-20 1368064]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2008-08-20 1191936]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2011-09-10 2338656]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2012-02-04 939872]
"ROC_roc_dec12"="c:\program files\AVG Secure Search\ROC_roc_dec12.exe" [2012-02-04 928096]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"_nltide_3"="advpack.dll" [2008-04-14 99840]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgmfapx.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgemcx.exe"=
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2/22/2011 7:13 AM 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [3/16/2011 3:03 PM 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [1/7/2011 5:41 AM 248656]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [4/4/2011 11:59 PM 297168]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [2/8/2011 4:33 AM 269520]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe [2/4/2012 3:07 PM 909152]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [4/14/2011 8:28 PM 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2/10/2011 6:53 AM 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2/10/2011 6:53 AM 27216]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [8/18/2011 12:33 AM 7390560]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\AVG\AVG10\Toolbar\ToolbarBroker.exe [8/22/2011 12:46 PM 167264]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ASWMBR
*NewlyCreated* - VTOOLBARUPDATER
*Deregistered* - aswMBR
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?ilc=1
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll
FF - ProfilePath - c:\documents and settings\homie\Application Data\Mozilla\Firefox\Profiles\n9npgkmt.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B8b0c16ed-ec78-4563-9953-0abde93de553%7D&mid=5405ed109e2447d1bd7fd155f9f439a5-6c8344fb08f956a9a3296837904e80deed7a5d62&ds=AVG&v=9.0.0.18.1&lang=us&pr=fr&d=2011-12-13%2009%3A10%3A35&sap=ku&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\AVG\AVG10\Firefox4
FF - Ext: AVG Security Toolbar: avg@toolbar - c:\documents and settings\All Users\Application Data\AVG Secure Search\9.0.0.18
FF - user.js: yahoo.homepage.dontask - true
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-04 17:23
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2012-02-04 17:24:39
ComboFix-quarantined-files.txt 2012-02-05 01:24
ComboFix2.txt 2012-02-04 22:03
.
Pre-Run: 67,290,599,424 bytes free
Post-Run: 67,320,246,272 bytes free
.
- - End Of File - - 8744ED43045DD644CF78EAF086599F14

#10 CatByte

CatByte

    bleepin' tiger


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Posted 05 February 2012 - 08:47 AM

how is the computer running now?

Are there any outstanding issues?

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 quiverful777

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Posted 05 February 2012 - 11:02 AM

Everything seems fine. I'll get back to you if something comes up. Thanks so much!

#12 CatByte

CatByte

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Posted 05 February 2012 - 12:17 PM

Hi

Just some housekeeping to do now,

Please do the following:


You can delete the DDS and aswMBR logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 CatByte

CatByte

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Posted 10 February 2012 - 06:16 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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