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Tv Tuner Sound Just Stops


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#1 icecool

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Posted 14 February 2006 - 01:30 AM

Hi all,


I have a system with a pentium 4 LGA 3.6ghz with 1GB of ram, running a Sapphire Theatrix Ati Radeon 550 tv tuner card. Everytime I use Cyberlink Power Cinema 4.0 or Remote Tv beyond the sound will stop working after x amount of minutes and wont come back on till i change the channel and it will happen again shortly. I have installed all the lastest drives, bios updates ect... and have come across when i uninstall norton 2005 antivirus it works fine until i reinstall it. Is there anyway to get norton 2005 to play well with the tv tuner?


Thanks in advance!

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#2 Albert Frankenstein

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Posted 14 February 2006 - 08:15 AM

What version of directx are you using? Download the latest from here:

http://www.microsoft.com/windows/directx/default.aspx
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#3 acklan

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Posted 14 February 2006 - 08:28 AM

Yes. Replace it with another antivirus program.

AVG Free Edition Antivirus (I personally use)
Avast Home Edition Antivirus Freeware
AntiVir Personal Edition Classic Freeware
BitDefender 8 Free Edition
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#4 icecool

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Posted 15 February 2006 - 12:50 AM

Thanks for the input so far. I have the latest version of DirectX and tried reinstalling it also to be safe, but still no go. The person that has this pc wants to use the rest of the norton subscription they bought before they move on to another one.

#5 usasma

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Posted 15 February 2006 - 11:19 AM

Well, not to be contrary - but using the subscription until it ends will just lead to continued problems. These apps aren't playing well together.

So, you can spend loads of time fiddling with it - only to go to one of the Anti-virus programs (that acklan recommended) in the end.

Or, then can switch anti-virus programs now and avoid the hassle altogether.
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#6 Albert Frankenstein

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Posted 15 February 2006 - 11:28 AM

I fully agree with usasma.

If you have narrowed down the culprit to Norton, then don't use it. Perhaps you could speak to Norton about the problem just in case they have a work around or a fix. But facts are facts. The guys who owns the computer certainly doesn't want to lose his $30 he paid for Norton, I understand that. But sometimes software doesn't act like advertised. I could probably fill up this forum with cases I have come accross that were like that.

This is also why manufacturers of PC's do not warranty software. It is 'as is'. Because sometimes it just simply doesn't work right, or has conflicts with other programs or hardware or whatever.
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