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Aero and other mouse-overs not staying up


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#1 scottdog129

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Posted 03 February 2012 - 02:00 PM

Im having an issue in Win7 Home where my Aero previews arent staying active. I mouse over a program and the preview disappears after about a second. Also, in Outlook, the previews of appointments are doing the same thing. Not sure whats happening. Any help?

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#2 James Litten

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Posted 03 February 2012 - 03:06 PM

Hi

At the risk of sounding like I'm nuts :)

Do you have more than one mouse connected to the computer?

If not,

Are you using a touchpad or a regular mouse?

I think the settings for Outlook and Windows 'tooltip timeouts' are separate. However they both use the mouse.hover event. Hence my mice questions.

I could be wrong but as a programmer, I did receive information from Microsoft on their standards for how I should set the tooltip timeout in any program that I wrote to run in Windows 7 in order for them to give me an official 'For Windows 7' stamp.

James

#3 scottdog129

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Posted 03 February 2012 - 04:12 PM

Im actually using a USB mouse on a laptop that has a touchpad. I should have said that. Sorry.

#4 James Litten

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Posted 03 February 2012 - 04:23 PM

Good, that should be easy to test my theory quickly.

Unplug the USB mouse and let us know if the mouse-overs behave differently when only using the touchpad.

If so, then clean the touchpad by turning off the laptop and wiping it clean with a damp paper towel (water only). Don't push down on it any harder than you do while using it.

If that doesn't work, check to make sure there isn't a hair or something inside the hole in the underside of your mouse where the optical sensor is housed.

Let us know if any of that helps.

James

Edited by NeverSayDie, 03 February 2012 - 04:24 PM.





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