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System Check got me; RKILL and Malwarebytes not working


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19 replies to this topic

#1 martian421

martian421

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Posted 03 February 2012 - 11:19 AM

First off, i must thank the creators and users for this forum! i ran into a virus issue a few weeks back and this place made it easy to fix my PC. Now i'm running into a issue that is a little more difficult.

A few days back, my PC was having issues with its firewall and i was under the assumption this was due to my Antivirus software (i was using Avira). I tried to remove this and use MS Essentials and that is where all the issues started coming. My PC now has the System check virus and a number of error messages appear (similar to what other folks see.

All icons and folders were hidden but i've been able to update this through the properties in %allusersprofile%. I tried to use the same instructions i found in other threads, but RKILL and Malwarebytes won't run for me (Access is denied) in normal and safe mode. I downloaded a new version of the files each time when running the programs and even tried renaming the files but no luck.

Could someone help me out here? i'll try to post log information when i get home later tonight. (i'm posting on the forum through my work PC)

Thanks to everyone in advance!

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
  • Location:Puerto rico
  • Local time:06:47 AM

Posted 04 February 2012 - 01:35 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 martian421

martian421
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Posted 05 February 2012 - 01:41 AM

Thanks Gringo for the instructions. See below for the log generated by DSS:

NOTE, this was all done in safemode with networking. No issue with running DSS or DeFogger. issue that i'm running into is that system check icon still appears on my desktop, not all files are available on my PC, and i get redirects when using certain websites through firefox. (IE won't even open for me)

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_24
Run by DuDu at 1:37:50 on 2012-02-05
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3041.2416 [GMT -5:00]
.
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "c:\users\dudu\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [VirtualCloneDrive] "c:\program files\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AnyConnect SMC] c:\program files\cisco\cisco anyconnect secure mobility client\vpnui.exe -minimized
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [vjFDrMidYFj.exe] c:\programdata\vjFDrMidYFj.exe
mRun: [dplaysvr] c:\windows\system32\config\systemprofile\appdata\local\dplaysvr.exe
mRun: [krnlhtml] c:\windows\system32\config\systemprofile\appdata\roaming\krnlhtml.exe
mRun: [edsHFBJujJjU.exe] c:\programdata\edsHFBJujJjU.exe
dRun: [dplaysvr] c:\windows\system32\config\systemprofile\appdata\local\dplaysvr.exe
dRun: [krnlhtml] c:\windows\system32\config\systemprofile\appdata\roaming\krnlhtml.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
LSP: mswsock.dll
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{48A50F9D-83A7-4C95-93B3-9E3E07F4C1FE} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{9CC52193-5238-4930-B1FE-C1076471FDF0} : DhcpNameServer = 192.168.1.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Hosts: 94.63.240.133 www.google.com
Hosts: 94.63.240.134 www.bing.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\dudu\appdata\roaming\mozilla\firefox\profiles\3xcoif02.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\foxit software\foxit reader\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\users\dudu\appdata\local\google\update\1.3.21.99\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-21 136176]
S2 Ndiscdp;Cisco CDP KMDF NDIS Protocol Driver;c:\windows\system32\drivers\Ndiscdp.sys [2011-3-10 22456]
S2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files\cisco\cisco anyconnect secure mobility client\vpnagent.exe [2011-1-11 431864]
S3 acsock;acsock;c:\windows\system32\drivers\acsock.sys [2011-1-11 77968]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 cvpopflt;Cisco POP Suppression Filter;c:\windows\system32\drivers\cvpopflt.sys [2007-5-9 1507104]
S3 CVUVC;Cisco VT Camera II(UVC);c:\windows\system32\drivers\Cvuvc.sys [2007-5-9 1924128]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-21 136176]
S3 netr28u;RT2870 USB Extensible Wireless LAN Card Driver;c:\windows\system32\drivers\netr28u.sys [2009-9-15 807936]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-9-16 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-10-25 1343400]
.
=============== Created Last 30 ================
.
2012-02-02 21:36:21 -------- d-----w- C:\TDSSKiller_Quarantine
2012-02-01 04:20:57 -------- d-----w- c:\users\dudu\appdata\roaming\SUPERAntiSpyware.com
2012-02-01 04:20:35 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-02-01 04:20:35 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-02-01 03:59:40 626688 ----a-w- c:\program files\mozilla firefox\msvcr80.dll
2012-02-01 03:59:40 548864 ----a-w- c:\program files\mozilla firefox\msvcp80.dll
2012-02-01 03:59:40 479232 ----a-w- c:\program files\mozilla firefox\msvcm80.dll
2012-02-01 03:59:40 43992 ----a-w- c:\program files\mozilla firefox\mozutils.dll
2012-01-25 20:26:55 730456 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2012-01-25 15:00:18 130560 ----a-w- c:\programdata\microsoft\windows\drm\33AD.tmp
2012-01-25 13:56:01 1288472 ----a-w- c:\windows\system32\ntdll.dll
2012-01-25 13:56:00 67072 ----a-w- c:\windows\system32\packager.dll
2012-01-25 13:55:52 1328128 ----a-w- c:\windows\system32\quartz.dll
2012-01-25 13:55:51 514560 ----a-w- c:\windows\system32\qdvd.dll
.
==================== Find3M ====================
.
2011-11-24 04:25:27 2342912 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 1:38:59.03 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/21/2011 2:22:14 PM
System Uptime: 2/5/2012 1:31:14 AM (0 hours ago)
.
Motherboard: Dell Inc. | | 0R092H
Processor: Intel® Core™2 Duo CPU E6850 @ 3.00GHz | CPU | 2992/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 47.496 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Description: CD-ROM Drive
Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000000
Manufacturer: (Standard CD-ROM drives)
Name: ELBY CLONEDRIVE SCSI CdRom Device
PNP Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000000
Service: cdrom
.
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Description: CD-ROM Drive
Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000100
Manufacturer: (Standard CD-ROM drives)
Name: ELBY CLONEDRIVE SCSI CdRom Device
PNP Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000100
Service: cdrom
.
Class GUID:
Description: PCI Serial Port
Device ID: PCI\VEN_8086&DEV_29B7&SUBSYS_02111028&REV_02\3&172E68DD&0&1B
Manufacturer:
Name: PCI Serial Port
PNP Device ID: PCI\VEN_8086&DEV_29B7&SUBSYS_02111028&REV_02\3&172E68DD&0&1B
Service:
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Description: CD-ROM Drive
Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000200
Manufacturer: (Standard CD-ROM drives)
Name: ELBY CLONEDRIVE SCSI CdRom Device
PNP Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000200
Service: cdrom
.
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Description: CD-ROM Drive
Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000300
Manufacturer: (Standard CD-ROM drives)
Name: ELBY CLONEDRIVE SCSI CdRom Device
PNP Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000300
Service: cdrom
.
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Description: CD-ROM Drive
Device ID: IDE\CDROMTSSTCORP_CD-ROM__TS-L162C_______________DE05____\5&1099980&0&1.0.0
Manufacturer: (Standard CD-ROM drives)
Name: TSSTcorp CD-ROM TS-L162C ATA Device
PNP Device ID: IDE\CDROMTSSTCORP_CD-ROM__TS-L162C_______________DE05____\5&1099980&0&1.0.0
Service: cdrom
.
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Description: CD-ROM Drive
Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000400
Manufacturer: (Standard CD-ROM drives)
Name: ELBY CLONEDRIVE SCSI CdRom Device
PNP Device ID: SCSI\CDROM&VEN_ELBY&PROD_CLONEDRIVE&REV_1.4\1&2AFD7D61&0&000400
Service: cdrom
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
PNP Device ID: ROOT\NET\0000
Service: vpnva
.
Class GUID:
Description: PCI Simple Communications Controller
Device ID: PCI\VEN_8086&DEV_29B4&SUBSYS_02111028&REV_02\3&172E68DD&0&18
Manufacturer:
Name: PCI Simple Communications Controller
PNP Device ID: PCI\VEN_8086&DEV_29B4&SUBSYS_02111028&REV_02\3&172E68DD&0&18
Service:
.
==== System Restore Points ===================
.
RP140: 1/5/2012 9:57:42 AM - Windows Update
RP141: 1/13/2012 10:19:20 AM - Scheduled Checkpoint
RP142: 1/21/2012 8:11:28 AM - Scheduled Checkpoint
RP143: 1/25/2012 8:56:09 AM - Windows Update
.
==== Installed Programs ======================
.
µTorrent
7-Zip 9.22beta
Adobe Flash Player 11 Plugin
Adobe Reader 9
Cisco AnyConnect Secure Mobility Client
Cisco AnyConnect Secure Mobility Client
Cisco IP Communicator 7.0.3
Cisco VT Camera Driver
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
CSS FULL DZ [Oct 15 2007] v18.1
Foxit Reader
Free RAR Extract Frog
Google Chrome
Google Update Helper
Google Updater
Intel® Graphics Media Accelerator Driver
Java Auto Updater
Java™ 6 Update 24
Malwarebytes Anti-Malware version 1.60.0.1800
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 9.0.1 (x86 en-US)
Music Manager
Picasa 3
Skype™ 4.2
Starcraft
SUPERAntiSpyware
System Requirements Lab for Intel
VirtualCloneDrive
VLC media player 1.1.7
Windows Driver Package - Logitech (CVUVC) Image (05/09/2007 10.5.1.1200)
Windows Driver Package - Logitech MEDIA (05/09/2007 10.5.1.1200)
Windows Driver Package - Logitech USB (05/09/2007 10.5.1.1200)
.
==== Event Viewer Messages From Past Week ========
.
2/5/2012 1:31:49 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
2/5/2012 1:31:48 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/5/2012 1:31:48 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/5/2012 1:31:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/5/2012 1:31:42 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/5/2012 1:31:40 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache ElbyCDIO SASDIFSV SASKUTIL spldr Wanarpv6
2/2/2012 6:05:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
2/2/2012 6:05:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
2/2/2012 6:04:54 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
2/2/2012 5:50:05 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: Access is denied.
2/2/2012 5:50:05 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: Access is denied.
2/2/2012 5:50:05 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80070005.
2/2/2012 5:50:04 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
2/2/2012 4:40:39 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
2/2/2012 4:06:26 PM, Error: Microsoft-Windows-DistributedCOM [10001] - Unable to start a DCOM Server: {F87B28F1-DA9A-4F35-8EC0-800EFCF26B83} as /. The error: "5" Happened while starting this command: C:\Windows\System32\slui.exe -Embedding
2/1/2012 7:11:58 AM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
2/1/2012 7:11:25 AM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.
2/1/2012 5:15:01 AM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: A thread could not be created for the service.
1/31/2012 10:56:04 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache ElbyCDIO spldr Wanarpv6
1/29/2012 3:57:15 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy1.
.
==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 February 2012 - 01:48 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 martian421

martian421
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Posted 05 February 2012 - 09:10 AM

Gringo,

Ran Combofix and the program was able to detect one rootkit (rootkit. Zeroaccess! ) and it appears it removed this (i'm assuming). I ran Combofix twice and it appears a number of folders and the system check icon on my desktop have been removed/deleted.

log below:

ComboFix 12-02-05.02 - DuDu 02/05/2012 9:17.1.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3041.2425 [GMT -5:00]
Running from: c:\users\DuDu\Desktop\ComboFix.exe
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\~1XuaBV15AGbxHL
c:\programdata\~1XuaBV15AGbxHLr
c:\programdata\~gsPYfOjlKKIVyE
c:\programdata\~gsPYfOjlKKIVyEr
c:\programdata\~N8PORImnbsXpyX
c:\programdata\~N8PORImnbsXpyXr
c:\programdata\~NQxpfpQ0QjWrS0
c:\programdata\~NQxpfpQ0QjWrS0r
c:\programdata\~rc60FCmqBLeHCC
c:\programdata\~rc60FCmqBLeHCCr
c:\programdata\1XuaBV15AGbxHL
c:\programdata\gsPYfOjlKKIVyE
c:\programdata\N8PORImnbsXpyX
c:\programdata\NQxpfpQ0QjWrS0
c:\programdata\rc60FCmqBLeHCC
c:\users\DuDu\AppData\Roaming\Microsoft\Windows\Recent\Thumbs.db
c:\users\DuDu\Desktop\System Check.lnk
c:\users\DuDu\Documents\iexplore.exe
c:\windows\$NtUninstallKB33471$
.
c:\windows\system32\drivers\cdrom.sys was missing
Restored copy from - c:\windows\SoftwareDistribution\Download\e5556aeb28e014a0a0c9d20064d91946\x86_cdrom.inf_31bf3856ad364e35_6.1.7601.17514_none_61b0c5ce02098355\cdrom.sys
.
.
((((((((((((((((((((((((( Files Created from 2012-01-05 to 2012-02-05 )))))))))))))))))))))))))))))))
.
.
2012-02-05 14:23 . 2012-02-05 14:25 -------- d-----w- c:\users\DuDu\AppData\Local\temp
2012-02-05 14:23 . 2012-02-05 14:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-05 14:23 . 2010-11-20 08:38 108544 ----a-w- c:\windows\system32\drivers\cdrom.sys
2012-02-05 14:14 . 2010-11-20 10:06 46080 ----a-w- c:\windows\system32\drivers\ndisuio.sys
2012-02-05 13:55 . 2009-07-13 23:11 53760 ----a-w- c:\windows\system32\drivers\intelppm.sys
2012-02-02 21:36 . 2012-02-02 21:45 -------- d-----w- C:\TDSSKiller_Quarantine
2012-02-01 05:46 . 2012-02-01 05:46 -------- d-----w- c:\program files\QuickTime
2012-02-01 04:20 . 2012-02-01 04:20 -------- d-----w- c:\users\DuDu\AppData\Roaming\SUPERAntiSpyware.com
2012-02-01 04:20 . 2012-02-05 13:56 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-02-01 04:20 . 2012-02-01 04:20 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-02-01 03:59 . 2012-02-01 03:59 626688 ----a-w- c:\program files\Mozilla Firefox\msvcr80.dll
2012-02-01 03:59 . 2012-02-01 03:59 548864 ----a-w- c:\program files\Mozilla Firefox\msvcp80.dll
2012-02-01 03:59 . 2012-02-01 03:59 479232 ----a-w- c:\program files\Mozilla Firefox\msvcm80.dll
2012-02-01 03:59 . 2012-02-01 03:59 43992 ----a-w- c:\program files\Mozilla Firefox\mozutils.dll
2012-01-25 20:26 . 2012-02-01 04:12 730456 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2012-01-25 17:29 . 2012-01-25 17:29 -------- d--h--w- c:\windows\Sun
2012-01-25 15:00 . 2012-01-25 15:00 130560 ----a-w- c:\programdata\Microsoft\Windows\DRM\33AD.tmp
2012-01-25 13:56 . 2011-11-17 05:38 1288472 ----a-w- c:\windows\system32\ntdll.dll
2012-01-25 13:56 . 2011-11-19 14:01 67072 ----a-w- c:\windows\system32\packager.dll
2012-01-25 13:55 . 2011-10-26 04:32 1328128 ----a-w- c:\windows\system32\quartz.dll
2012-01-25 13:55 . 2011-10-26 04:32 514560 ----a-w- c:\windows\system32\qdvd.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-24 04:25 . 2012-01-05 14:57 2342912 ----a-w- c:\windows\system32\win32k.sys
2010-05-12 21:42 . 2010-05-12 21:42 124344 ---ha-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll
2010-05-12 22:22 . 2010-05-12 22:22 13240 ---ha-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
2010-05-12 21:43 . 2010-05-12 21:43 70592 ---ha-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2010-05-12 21:42 . 2010-05-12 21:42 91576 ---ha-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2010-05-12 21:42 . 2010-05-12 21:42 22464 ---ha-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2010-05-12 21:41 . 2010-05-12 21:41 255416 ---ha-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2010-05-12 21:42 . 2010-05-12 21:42 31160 ---ha-w- c:\program files\mozilla firefox\plugins\icafile.dll
2010-05-12 21:42 . 2010-05-12 21:42 40384 ---ha-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2010-04-14 18:55 . 2010-04-14 18:55 652640 ---ha-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2010-05-12 21:43 . 2010-05-12 21:43 24000 ---ha-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
2012-02-01 03:59 . 2011-06-02 00:30 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2011-10-26 . 7BD7F45FF37FA0669CD32CA0EF46E22C . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\SoftwareDistribution\Download\e5556aeb28e014a0a0c9d20064d91946\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
[7] 2009-07-14 . 34B7E222E81FAFA885F0C5F2CFA56861 . 811520 . . [6.1.7600.16385] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_cd0ec264ceb014a3\user32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-02-21 39408]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-02-05 4617600]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-24 150552]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2010-05-12 300472]
"VirtualCloneDrive"="c:\program files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" [2011-03-07 89456]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"AnyConnect SMC"="c:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2011-01-11 518392]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 136176]
R3 acsock;acsock;c:\windows\system32\DRIVERS\acsock.sys [2011-01-11 77968]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 136176]
R3 netr28u;RT2870 USB Extensible Wireless LAN Card Driver;c:\windows\system32\DRIVERS\netr28u.sys [2009-09-15 807936]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-26 1343400]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2011-07-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2011-07-12 67664]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-08-11 116608]
S2 Ndiscdp;Cisco CDP KMDF NDIS Protocol Driver;c:\windows\system32\DRIVERS\ndiscdp.sys [2010-06-14 22456]
S2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2011-01-11 431864]
S3 cvpopflt;Cisco POP Suppression Filter;c:\windows\system32\DRIVERS\cvpopflt.sys [2007-05-09 1507104]
S3 CVUVC;Cisco VT Camera II(UVC);c:\windows\system32\DRIVERS\cvuvc.sys [2007-05-09 1924128]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc SensrSvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-25 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2011-02-21 02:01]
.
2012-02-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cce0c9bf094655.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 19:44]
.
2012-02-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA1cce0c9bfd39b4c.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 19:44]
.
2012-02-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3355816463-1080663046-13138241-1000Core1cce098de0de63d.job
- c:\users\DuDu\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 20:15]
.
2012-02-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3355816463-1080663046-13138241-1000UA1cce098df2929fd.job
- c:\users\DuDu\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 20:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = 192.168.1.1
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
FF - ProfilePath - c:\users\DuDu\AppData\Roaming\Mozilla\Firefox\Profiles\3xcoif02.default\
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKLM-Run-vjFDrMidYFj.exe - c:\programdata\vjFDrMidYFj.exe
HKLM-Run-edsHFBJujJjU.exe - c:\programdata\edsHFBJujJjU.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\AUDIODG.EXE
c:\windows\system32\WUDFHost.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Citrix\ICA Client\wfcrun32.exe
.
**************************************************************************
.
Completion time: 2012-02-05 09:29:57 - machine was rebooted
ComboFix-quarantined-files.txt 2012-02-05 14:29
.
Pre-Run: 51,980,644,352 bytes free
Post-Run: 53,570,400,256 bytes free
.
- - End Of File - - FA4739826597B2E6D91DCABC230D48B5


FTR, i removed Avira Antivir from my PC but when running Combofix, a msg appeared where it stated that the program (Antivir) was running. i double checked that the program was removed in control panel -> uninstall programs. it didn't appear there. i clicked OK through Combofix and let the program run.

Edited by martian421, 05 February 2012 - 09:36 AM.


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 05 February 2012 - 01:21 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

SecCenter::

AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Enabled/Updated

Folder::
c:\programdata\Microsoft\Windows\DRM

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 martian421

martian421
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  • Local time:05:47 AM

Posted 08 February 2012 - 09:53 PM

created the txt file and log is below:

ComboFix 12-02-05.02 - DuDu 02/08/2012 21:46:08.2.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3041.2404 [GMT -5:00]
Running from: c:\users\DuDu\Desktop\ComboFix.exe
Command switches used :: c:\users\DuDu\Desktop\CFScript.txt
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Microsoft\Windows\DRM
c:\programdata\Microsoft\Windows\DRM\33AD.tmp
c:\programdata\Microsoft\Windows\DRM\blackbox.bin
c:\programdata\Microsoft\Windows\DRM\drmstore.hds
c:\programdata\Microsoft\Windows\DRM\v3ks.bla
c:\programdata\Microsoft\Windows\DRM\v3ks.sec
.
.
((((((((((((((((((((((((( Files Created from 2012-01-09 to 2012-02-09 )))))))))))))))))))))))))))))))
.
.
2012-02-09 02:49 . 2012-02-09 02:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-05 14:23 . 2012-02-09 02:49 -------- d-----w- c:\users\DuDu\AppData\Local\temp
2012-02-05 14:23 . 2010-11-20 08:38 108544 ----a-w- c:\windows\system32\drivers\cdrom.sys
2012-02-05 14:14 . 2010-11-20 10:06 46080 ----a-w- c:\windows\system32\drivers\ndisuio.sys
2012-02-05 13:55 . 2009-07-13 23:11 53760 ----a-w- c:\windows\system32\drivers\intelppm.sys
2012-02-02 21:36 . 2012-02-05 14:40 -------- d-----w- C:\TDSSKiller_Quarantine
2012-02-01 05:46 . 2012-02-01 05:46 -------- d-----w- c:\program files\QuickTime
2012-02-01 04:20 . 2012-02-01 04:20 -------- d-----w- c:\users\DuDu\AppData\Roaming\SUPERAntiSpyware.com
2012-02-01 04:20 . 2012-02-05 13:56 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-02-01 04:20 . 2012-02-01 04:20 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-02-01 03:59 . 2012-02-01 03:59 626688 ----a-w- c:\program files\Mozilla Firefox\msvcr80.dll
2012-02-01 03:59 . 2012-02-01 03:59 548864 ----a-w- c:\program files\Mozilla Firefox\msvcp80.dll
2012-02-01 03:59 . 2012-02-01 03:59 479232 ----a-w- c:\program files\Mozilla Firefox\msvcm80.dll
2012-02-01 03:59 . 2012-02-01 03:59 43992 ----a-w- c:\program files\Mozilla Firefox\mozutils.dll
2012-01-25 20:26 . 2012-02-01 04:12 730456 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2012-01-25 17:29 . 2012-01-25 17:29 -------- d--h--w- c:\windows\Sun
2012-01-25 13:56 . 2011-11-17 05:38 1288472 ----a-w- c:\windows\system32\ntdll.dll
2012-01-25 13:56 . 2011-11-19 14:01 67072 ----a-w- c:\windows\system32\packager.dll
2012-01-25 13:55 . 2011-10-26 04:32 1328128 ----a-w- c:\windows\system32\quartz.dll
2012-01-25 13:55 . 2011-10-26 04:32 514560 ----a-w- c:\windows\system32\qdvd.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-24 04:25 . 2012-01-05 14:57 2342912 ----a-w- c:\windows\system32\win32k.sys
2010-05-12 21:42 . 2010-05-12 21:42 124344 ---ha-w- c:\program files\mozilla firefox\plugins\CCMSDK.dll
2010-05-12 22:22 . 2010-05-12 22:22 13240 ---ha-w- c:\program files\mozilla firefox\plugins\cgpcfg.dll
2010-05-12 21:43 . 2010-05-12 21:43 70592 ---ha-w- c:\program files\mozilla firefox\plugins\CgpCore.dll
2010-05-12 21:42 . 2010-05-12 21:42 91576 ---ha-w- c:\program files\mozilla firefox\plugins\confmgr.dll
2010-05-12 21:42 . 2010-05-12 21:42 22464 ---ha-w- c:\program files\mozilla firefox\plugins\ctxlogging.dll
2010-05-12 21:41 . 2010-05-12 21:41 255416 ---ha-w- c:\program files\mozilla firefox\plugins\ctxmui.dll
2010-05-12 21:42 . 2010-05-12 21:42 31160 ---ha-w- c:\program files\mozilla firefox\plugins\icafile.dll
2010-05-12 21:42 . 2010-05-12 21:42 40384 ---ha-w- c:\program files\mozilla firefox\plugins\icalogon.dll
2010-04-14 18:55 . 2010-04-14 18:55 652640 ---ha-w- c:\program files\mozilla firefox\plugins\sslsdk_b.dll
2010-05-12 21:43 . 2010-05-12 21:43 24000 ---ha-w- c:\program files\mozilla firefox\plugins\TcpPServ.dll
2012-02-01 03:59 . 2011-06-02 00:30 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2011-10-26 . 7BD7F45FF37FA0669CD32CA0EF46E22C . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\SoftwareDistribution\Download\e5556aeb28e014a0a0c9d20064d91946\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
[7] 2009-07-14 . 34B7E222E81FAFA885F0C5F2CFA56861 . 811520 . . [6.1.7600.16385] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_cd0ec264ceb014a3\user32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-02-21 39408]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-02-05 4617600]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-24 150552]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2010-05-12 300472]
"VirtualCloneDrive"="c:\program files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" [2011-03-07 89456]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"AnyConnect SMC"="c:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" [2011-01-11 518392]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 136176]
R3 acsock;acsock;c:\windows\system32\DRIVERS\acsock.sys [2011-01-11 77968]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 136176]
R3 netr28u;RT2870 USB Extensible Wireless LAN Card Driver;c:\windows\system32\DRIVERS\netr28u.sys [2009-09-15 807936]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-26 1343400]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2011-07-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2011-07-12 67664]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-08-11 116608]
S2 Ndiscdp;Cisco CDP KMDF NDIS Protocol Driver;c:\windows\system32\DRIVERS\ndiscdp.sys [2010-06-14 22456]
S2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2011-01-11 431864]
S3 cvpopflt;Cisco POP Suppression Filter;c:\windows\system32\DRIVERS\cvpopflt.sys [2007-05-09 1507104]
S3 CVUVC;Cisco VT Camera II(UVC);c:\windows\system32\DRIVERS\cvuvc.sys [2007-05-09 1924128]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc SensrSvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-25 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2011-02-21 02:01]
.
2012-02-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cce0c9bf094655.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 19:44]
.
2012-02-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA1cce0c9bfd39b4c.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-21 19:44]
.
2012-02-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3355816463-1080663046-13138241-1000Core1cce098de0de63d.job
- c:\users\DuDu\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 20:15]
.
2012-02-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3355816463-1080663046-13138241-1000UA1cce098df2929fd.job
- c:\users\DuDu\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 20:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = 192.168.1.1
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
FF - ProfilePath - c:\users\DuDu\AppData\Roaming\Mozilla\Firefox\Profiles\3xcoif02.default\
FF - prefs.js: network.proxy.type - 0
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-02-08 21:50:17
ComboFix-quarantined-files.txt 2012-02-09 02:50
ComboFix2.txt 2012-02-05 14:29
.
Pre-Run: 56,989,540,352 bytes free
Post-Run: 56,811,716,608 bytes free
.
- - End Of File - - 746D462B18D439E0FD09D00179C4E40A

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 February 2012 - 10:41 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

µTorrent
Adobe Reader 9
Java™ 6 Update 24
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 martian421

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Posted 09 February 2012 - 09:41 PM

Hi Gringo,

Successfully uninstalled utorrent and Java upgrade 24 (reinstalled Java as needed)

ran into the following error messages when uninstalling Adobe Reader 9:

"Error 1402.Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\windows\currentVersion\Run\optionalcomponents\MSFS. Verify that you have sufficiient access to that key, or contact your support personnal"

Though using Revo Uninstaller, i went through and uninstalled the files manually by selecting the BOLD items. Installed Foxit Reader instead.

I wasn't able to run my current verion of MBAM so i again used Revo to uninstiall my current verion then went to their website and reinstalled the program. All worked well and below is the log from the quick scan:

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.09.08

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
DuDu :: DUDU-PC [administrator]

2/9/2012 8:10:46 PM
mbam-log-2012-02-09 (20-10-46).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 161808
Time elapsed: 3 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Below is the log from hijackthis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:34:06 PM, on 2/9/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\rundll32.exe
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [AnyConnect SMC] C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe -minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

--
End of file - 4166 bytes

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 February 2012 - 09:54 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard or copy and paste the results here in this topic

Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 martian421

martian421
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Posted 10 February 2012 - 09:55 AM

removed the mentioned unneeded start-up's.

below is the log from ESET:

C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\33AD.tmp.vir Win32/Olmarik.AYD trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.35.25\mbr0000\tdlfs0000\tsk0001.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.35.25\mbr0000\tdlfs0000\tsk0003.dta Win64/Olmarik.AD trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.35.25\mbr0000\tdlfs0000\tsk0004.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.35.25\mbr0000\tdlfs0000\tsk0005.dta Win64/Olmarik.AC trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.35.25\mbr0000\tdlfs0000\tsk0008.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.35.25\mbr0000\tdlfs0000\tsk0009.dta Win64/Olmarik.X trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.44.35\mbr0000\tdlfs0000\tsk0001.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.44.35\mbr0000\tdlfs0000\tsk0003.dta Win64/Olmarik.AD trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.44.35\mbr0000\tdlfs0000\tsk0004.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.44.35\mbr0000\tdlfs0000\tsk0005.dta Win64/Olmarik.AC trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.44.35\mbr0000\tdlfs0000\tsk0008.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\02.02.2012_16.44.35\mbr0000\tdlfs0000\tsk0009.dta Win64/Olmarik.X trojan
C:\TDSSKiller_Quarantine\05.02.2012_09.39.46\mbr0000\tdlfs0000\tsk0001.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\05.02.2012_09.39.46\mbr0000\tdlfs0000\tsk0003.dta Win64/Olmarik.AD trojan
C:\TDSSKiller_Quarantine\05.02.2012_09.39.46\mbr0000\tdlfs0000\tsk0004.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\05.02.2012_09.39.46\mbr0000\tdlfs0000\tsk0005.dta Win64/Olmarik.AC trojan
C:\TDSSKiller_Quarantine\05.02.2012_09.39.46\mbr0000\tdlfs0000\tsk0008.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\05.02.2012_09.39.46\mbr0000\tdlfs0000\tsk0009.dta Win64/Olmarik.X trojan

#12 gringo_pr

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Posted 10 February 2012 - 02:27 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 martian421

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Posted 11 February 2012 - 11:50 PM

Gringo,

ran through your steps above. no issues with start ups on my PC. it appears all popups and the System check program are gone. A few issues i'm running into are:

my start menu still does not list the full list of programs i have available.
folders are locked and Access is Denied
Windows Update is not working "Error msg: "WindowsUpdate_80070005" "WindowsUpdate_dt000""
Windows firewall is not working Errorcode: 0x80070424 (as an alternative, i've downloaded ZoneAlarm firewall)

not sure if this is a after effect of the virus or not.

thoughts?

Edited by martian421, 12 February 2012 - 12:11 AM.


#14 gringo_pr

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Posted 12 February 2012 - 12:58 AM

Hello

Download this tool and save it to the desktop: http://download.bleepingcomputer.com/sUBs/...xes/Inherit.exe
Now all the folders that you are having problems with drag them onto the inherit icon

Download both the registry files

http://www.mediafire.com/?317ea53a883288d

http://www.mediafire.com/?z6aw8j7997qa7j9

Launch and import them to registry

Restart your PC

Now,open RUN and type

regedit and click ok

go to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

Right click on it-permissions

Click on ADD and type

Everyone and click ok

Now Click on Everyone

Below you have permission for users

Select full control and click ok

Now,open RUN and type

services.msc and click ok

start base filtering engine service and then windows firewall service
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

gringo_pr

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Posted 16 February 2012 - 09:33 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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