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BSOD


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4 replies to this topic

#1 AlexandraMW

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Posted 03 February 2012 - 09:07 AM

Hey all,
This morning, I came to the family desktop, only to find it on a BSOD. I tried rebooting, but that only led it to another BSOD. I was able to get it into safe mode and I am using it now to post here.
Can someone help figure out how to fix it?
Info: Computer is a Gateway DX4840, running Windows 7 Home 64-bit.

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#2 Allan

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Posted 03 February 2012 - 09:34 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 AlexandraMW

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Posted 03 February 2012 - 09:40 AM

It says "navigation to the webpage was cancelled". *headscratch*

#4 AlexandraMW

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Posted 03 February 2012 - 09:43 AM

ETA: I got it to work, but it's not showing the BSOD from today, only some from November.

#5 AlexandraMW

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Posted 03 February 2012 - 10:06 AM

One last ETA: I ran MalwareBytes and it found one adware item. It had me reboot to remove it, and when it did, lo and behold! It worked again. Thanks!




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