Ok there are system files missing. So we need to see if yhere is a rootkit problem.
Please download TDSSKiller.zip
and and extract it.
- Run TDSSKiller.exe.
- Click Start scan.
- When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
- Let reboot if needed and tell me if the tool needed a reboot.
- Click on Report and post the contents of the text file that will open.
Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.
If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe
, select Rename
and give it a random name with the .com
file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions
. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.
to your desktop.
Double click the aswMBR.exe
to run it.
Click the "Scan
" button to start scan:
On completion of the scan click "Save log
", save it to your desktop and post in your next reply:
NOTE. aswMBR will create MBR.dat
file on your desktop. This is a copy of your MBR. Do NOT delete it.
Edited by boopme, 03 February 2012 - 07:34 PM.