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Windows 7 keeps freezing indiscriminately


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#1 Mission Man

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Posted 02 February 2012 - 03:46 PM

On my Dad's Dell computer, originally loaded with Windows Vista but since upgraded to Windows 7, the computer keeps freezing at random, no matter whether in Excel, Word, Google Chrome browser or Mozilla Firefox browser. He had Avast professional antivirus, but a computer friend of his told him that that was causing the problem and to change to AVG basic. The computer still freezes. I've run the AVG and Malwarebytes but neither are reporting any problems.

Anyone have any idea what might be causing this to constantly freeze?

Thanks in advance for your help.
Don

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#2 Broni

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Posted 02 February 2012 - 06:39 PM

Download and install SIW Multilanguage With Installer (SIW free version) (bottom of the screen)

Run the tool.
After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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