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DCOM, Power Service, Plug and Play Errors - Automatic Reboot - Virus?


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#1 thormodok

thormodok

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Posted 02 February 2012 - 01:04 PM

I think I have a virus. I went online to check my bank account this morning (Wells Fargo), and when I logged into my account, an overlay box popped up in my browser and asked me to verify my personal information (Name, Address, SSN, Credit Card Info). Suspecting I got a virus, I ran a quick scan of MBAM, and nothing was detected.

I restarted my computer, and ever since then, I can't do anything! I am running Windows 7, 64-bit and every time I login, I get an error involving one of the following:

DCOM Server Process Launcher
Plug and Play
Power Service

... terminated unexpectedly, system needs to reboot.

I can stop this by running "shutdown -a" from the Windows run box (windows key + r)

I have MBAM and SuperAntiSpyware installed but cannot run anything. I cannot open anything from my desktop. I cannot open anything from my start menu.

Fiddling around some, I opened a command prompt via Run command "cmd" and can navigate my files through DOS. I cannot get anything to run though still.

What should I do, and what programs should I try to get working?

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