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Adobe Illustrator failed to open


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#1 sierrachello

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Posted 01 February 2012 - 06:00 PM

Hello

Earlier I open my computer and open 2 applications like Photoshop and Adobe Illustrator, after few minutes of editing in Illustator my computer shut off and went to BSOD. I restarted and it shows this exact message "One of the files containing the system's Registry data had to be recovered by use of log or alternate copy. The recovery was successful."

I can't open my Illustrator anymore and also my NOD 32.

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#2 sierrachello

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Posted 01 February 2012 - 06:01 PM

Is there a fix on this error?

#3 cryptodan

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Posted 01 February 2012 - 06:28 PM

What happened prior to the BSOD?

#4 sierrachello

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Posted 01 February 2012 - 06:32 PM

It says MEMORY DUMP..restart your computer and if this error will occur contact a technician

#5 cryptodan

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Posted 01 February 2012 - 06:34 PM

I mean what were doing on the computer when you got the BSOD?

#6 sierrachello

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Posted 01 February 2012 - 06:35 PM

I restarted my computer

#7 cryptodan

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Posted 01 February 2012 - 06:37 PM

Why did you have to restart?

#8 sierrachello

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Posted 01 February 2012 - 06:39 PM

Pressed the power button for few seconds and then it restarted the computer.

#9 cryptodan

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Posted 01 February 2012 - 06:43 PM

What made you do that, and that caused your registry to become corrupted. The 5 to 7 second button push is last resort and unclean.

#10 sierrachello

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Posted 01 February 2012 - 06:49 PM

tsk tsk tsk..

#11 sierrachello

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Posted 01 February 2012 - 06:50 PM

What do you suggest now? Reformat?

#12 cryptodan

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Posted 01 February 2012 - 07:02 PM

Reinstall the applications.

#13 sierrachello

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Posted 01 February 2012 - 07:04 PM

I'll try that.. Thanks cryptodan :thumbup2:

Edited by sierrachello, 01 February 2012 - 07:05 PM.





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