Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How to Uninstall Secunia Personal Security Inspector


  • Please log in to reply
23 replies to this topic

#1 GCfreak

GCfreak

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 01 February 2012 - 05:22 AM

I downloaded Secunia PSI 2.0.0.4003 and am in the process of trying to sort a real mess on my computer. So, I began to uninstall the latest programmes, and then work my way down the list. Well, I tried to uninstall Secunia PSI, and no way would it shift after hitting the REMOVE button. Then I had a Microsoft update KB2468871 and it hung saying the Secunia PSI had been removed, I then cancelled the installation, and it just went on forever and nothing happened. So, after waiting ages for something to happen, I had had enough and hit the power button until it turned itself OFF.

Any advice how to really uninstall Secunia PSI, as I couldn't find anything on the Google search?

Mod Edit: Merged topics ~ Hamluis.

I have explained on another topic of a problem I was having in uninstalling Secunia PSI, which suggested I go to MS for an update, which I did. MS indicated KB2468871 was available. It downloaded the update and in the process of installing it it came up with a report that Secunia PSI had been removed, even though when I tried to REMOVE it nothing happened. So, I cancelled the installation, and then the computer just hung and hung for ages during the cancellation stage. As I said in the earlier topic about PSI, I had had enough and turned it OFF. Could there be any damage done by this particular action?

Edited by hamluis, 01 February 2012 - 11:19 AM.


BC AdBot (Login to Remove)

 


#2 pJ`

pJ`

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:22 PM

Posted 01 February 2012 - 05:37 AM

Go into the program folder it's in and select uninstall.

#3 Maurice Naggar

Maurice Naggar

    Eradicator de malware


  • Malware Response Team
  • 1,088 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:02:22 PM

Posted 01 February 2012 - 06:50 AM

@GCfreak,
a) You should have stayed with your original thread. Posting multiple threads makes it more complicated for anyone trying to help you.
b: The KB you refer to has nothing to do with your main issue. The KB is on .Net Framework.
c) You (imho) are making it way compliacted. If Secunia PSI is on taskbar, exit it.
You should be able to use Control Panel >> Add or Remove programs, see if Secunia PSI is listed. If so, select it and de-install.
d) Alternative, go to C:\Program Files\Secunia\PSI
look for Uninstall.exe and run it
e) Ironnicaly, PSI is an excellent tool to have so you can insure your apps are current with up-to-date apps
f) Finally, yes just simply shutting down pc is NOT recommended. Much better to do a Logoff & shutdown

Edited by Maurice Naggar, 01 February 2012 - 06:54 AM.

~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)

#4 Maurice Naggar

Maurice Naggar

    Eradicator de malware


  • Malware Response Team
  • 1,088 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:02:22 PM

Posted 01 February 2012 - 07:10 AM

<kibbitz>

I use Secunia PSI just for checking the application programs/utilty apps (non-Microsoft. as I use Windows/MS updates to keep those current) on my systems. It's an excellent utility. BTW, I only get device drivers (rarely) from the device manufacturer ---- not other sources.

Seems to me the OP needs to pause, regroup, and re-think just what the basic problem "is". It does not make sense to go de-installing random things.
~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)

#5 caperjac

caperjac

  • Members
  • 1,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NS. CAN
  • Local time:04:22 PM

Posted 01 February 2012 - 07:35 AM

<kibbitz>


Seems to me the OP needs to pause, regroup, and re-think just what the basic problem "is". It does not make sense to go de-installing random things.


agree ,all 3 threads created are on the same issue ,one suggest a reinstall of windows ,me thinks thats the best option for any older computer full of crap programs.

to the original poster just in case you cant find you way back to the other thread here is a program to get your windows key,i posted in the other thread good luck
http://www.nirsoft.net/utils/product_cd_key_viewer.html

Edited by caperjac, 01 February 2012 - 07:37 AM.

My answers are my opinion only,usually


#6 Artrooks

Artrooks

  • Members
  • 1,463 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:03:22 PM

Posted 01 February 2012 - 11:03 AM

If you still can't uninstall it, see: How To Use Revo Uninstaller To Completely Uninstall Programs.

I've used Revo many times without problems.

Regards,
Brooks



 


#7 GCfreak

GCfreak
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 01 February 2012 - 08:47 PM

Hi Fellows,

Thanks for your comments, and I do apologise for causing so much confusion. :woot:

Prior to posting my OP, I did use:

(1) CTRL-ALT-DEL to see if Secunia was running, and to END TASK before uninstalling. Still wouldn’t uninstall and stated “uninstalling”, but hung at one spot and stayed there forever, and forever.

(2) Then went to Programme Files-Secunia-PSI-uninstall, and nothing happened it just hung again. (Thanks PJ and Maurice, but I did try that!)

(3) I then tried START-ALL PROGRAMMES-Right click ICON, and still nothing.

(4) Then went to CONTROL PANEL-REMOVE, and still nothing.

No way in the world would PSI uninstall, it hung in a refused to go. And during the whole process of all of the PSI kept on working merrily away.

So, this morning I did regroup. :whistle:

I went to SYSTEM RESTORE to the day before I downloaded PSI, and no way in the world would it RESTORE to that date.

I gave up, and regrouped again.

Read all of your comments and checked them out on Internet and found all points are favourable, but be darn how I had tried everything to uninstall and no way did it want to "GO". It seems that I am being told by other powers to keep it on my computer.

I am very sorry for multiple OPs, but I wasn't able to work out how I could edit my original OP and add the other information on the problem that I was having.

So at the moment, I have relented and will let the PSI stay.

Thanks Caperjac for the site.

Going back to the KB issue, it still exists, but will take it all a step at a time.

I do thank you all for your comments and help. :thumbup2:

Regards

#8 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:05:22 AM

Posted 01 February 2012 - 08:55 PM

I gave up, and regrouped again.

Hi -
No need to totally give in at any time , as there is always a resolution -
If you cannot find it here, then Secunia has a Forum (I am a member) that has great support.

You will find that most programs like this do have their own support forum :busy:
I always go to these places if I need specialist program support.

Thank You -

#9 GCfreak

GCfreak
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 01 February 2012 - 09:13 PM

Hi Fellows,

I am back, and will try to explain how all of this mess began.

I have a 37.2gb C Drive, and prior to downloading PSI I had 19gb FREE SPACE and 18gb USED SPACE. It now has 21gb USED and 16gb FREE. I assumed that the Secunia PSI is only a few MB, but all of a sudden I lost 3gb of free space, and it didn’t make any sense.

Also, I began to notice that the “computer green power light” continually blinked, as if the “C” DRIVE was being checked all the time and something was running or something was being downloaded.

It wasn’t like this before, and I assumed that the PSI I downloaded is possibly causing the problem, so this is why I went on the UNINSTALL mode to see if that was causing this continuous blinking of the “computer light”.

The “light” is blinking at least twice a second as if it’s downloading or mysteriously going on.

I use Trend Micro Titanium Maximum Security 2012, and I haven’t had this problem until now. And that is why I went that way to uninstall the PSI.

So, is there any explanation or advice you can give to why all of a sudden the computer “green” light is now continuously blinking, as if my computer is being checked all the time.

Sorry, if I appear to be a pain, but being an old person, with some understanding skills is seeking help to a problem that has just appeared and doesn’t make any sense why it is so.

Regards with thanks :thumbup2:

PS: This is an edit to the above, but I did a clean down of the RESTORE POINTS and I now have Used 17.4gb and Free 19.8gb, but the computer light is still blinking away once very second. Thanks again! :thumbup2:

PPS: I did a further check and I found when I went to CTRL-ALT-DEL-processes I noticed the Core Service Shell (System) Mem Usage kicking over like a clock ticking, could this be were the problem is originating? :thumbup2:
PPPS: Crikey, here I go again, and I just had a thunderbolt thought, could I possibly have some hidden malware? I have scanned with my TMTM 2012 and nothing there only "cookies"! :thumbup2:

Edited by hamluis, 02 February 2012 - 08:26 AM.
Merged topics. PM sent re initiating new topics for same issue.


#10 GCfreak

GCfreak
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 02 February 2012 - 04:53 AM

I gave up, and regrouped again.

Hi -
No need to totally give in at any time , as there is always a resolution -
If you cannot find it here, then Secunia has a Forum (I am a member) that has great support.

You will find that most programs like this do have their own support forum :busy:
I always go to these places if I need specialist program support.

Thank You -

Thanks noknojon, but I did find the Secunia forum, but there was no way that I could join it as I couldn't find "registar" click to join and become a "log-in" memmber. I donwloaded the free version and not a paying member, I assume that was why. :crazy:

#11 mark1956

mark1956

  • Security Colleague
  • 271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Spain
  • Local time:08:22 PM

Posted 02 February 2012 - 11:23 AM

As you only have a 40GB hard drive I would probably be correct in assuming this is quite an old system, yes?

So, the hard drive has done many years service so they is a chance it is starting to fail, some of the symptoms you have mentioned would seem to indicate this.

I would suggest you start by running a Disk Check on the drive and posting the results for us to see. This routine can repair some errors so may even resolve the problem of constant hard drive activity.


1. Click on Start > type cmd in the search box and enter. At that C: prompt, type chkdsk /r exactly as written here with the gap before the slash, then hit Enter.

2. You will then see a message "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)"

Type Y for yes, and press enter. Then reboot the computer into normal mode. Chkdsk will start when Windows begins loading again. Let all 5 phases run and don't use or turn off the computer. (The chkdsk process may take an hour or more to finish (less on a smaller drive) and may appear to freeze which is normal.)

3. When the Check Disk is done, it will finish loading Windows.


4. Go to Start > Run and type: eventvwr.msc /s , and hit Enter.
When Event Viewer opens, click on "Application", then scroll down to "Winlogon" and double-click on it.

This is the log created after running Checkdisk.
Copy and paste it into your next post.

#12 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:05:22 AM

Posted 02 February 2012 - 07:24 PM

http://secunia.com/login_box/#
Link to Secunia (Free) sign up for their forum -

I just went there and clicked on "register"

EDIT -
Use the Register Now link - :)

Edited by noknojon, 02 February 2012 - 07:25 PM.


#13 GCfreak

GCfreak
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 02 February 2012 - 10:28 PM

As you only have a 40GB hard drive I would probably be correct in assuming this is quite an old system, yes?

So, the hard drive has done many years service so they is a chance it is starting to fail, some of the symptoms you have mentioned would seem to indicate this.

I would suggest you start by running a Disk Check on the drive and posting the results for us to see. This routine can repair some errors so may even resolve the problem of constant hard drive activity.


1. Click on Start > type cmd in the search box and enter. At that C: prompt, type chkdsk /r exactly as written here with the gap before the slash, then hit Enter.

2. You will then see a message "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)"

Type Y for yes, and press enter. Then reboot the computer into normal mode. Chkdsk will start when Windows begins loading again. Let all 5 phases run and don't use or turn off the computer. (The chkdsk process may take an hour or more to finish (less on a smaller drive) and may appear to freeze which is normal.)

3. When the Check Disk is done, it will finish loading Windows.


4. Go to Start > Run and type: eventvwr.msc /s , and hit Enter.
When Event Viewer opens, click on "Application", then scroll down to "Winlogon" and double-click on it.

This is the log created after running Checkdisk.
Copy and paste it into your next post.

Hi mark,

I opened "Winlog" and was able to "highlight" the content, but wasn't able to "copy", as each time I tried it came up with "What's This". So I divided the "log" into three parts and used "Print Screen" and pasted in "MSPaint".

Regards :thumbup2:

Attached Files



#14 mark1956

mark1956

  • Security Colleague
  • 271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Spain
  • Local time:08:22 PM

Posted 03 February 2012 - 04:28 AM

I'm not seeing the entire log, looks like you missed a bit. Try clicking on the button that shows two sheets of paper just below the two arrow buttons, that should copy it to the clipboard and you should then be able to right click on the message box and select paste.

I can see it has made some changes, has anything changed with the PC's performance?

Edited by mark1956, 03 February 2012 - 05:02 AM.


#15 GCfreak

GCfreak
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:02:22 PM

Posted 03 February 2012 - 09:54 PM

I'm not seeing the entire log, looks like you missed a bit. Try clicking on the button that shows two sheets of paper just below the two arrow buttons, that should copy it to the clipboard and you should then be able to right click on the message box and select paste.

I can see it has made some changes, has anything changed with the PC's performance?

Hi Mark,

The three attachments I sent you are all the information of the WinLogon. I copied each attachment from first line to the last line of the first part, then the second part first line was the last line of the first part, and the third part first line was the last line of the second part.

I went to the "two sheets" button and clicked on it and here is the information below.

No there hasn't been any change, the "green light" on the computer is still madly blinking away, as if something is running in the background, and I have no idea what it could be.

Thanks :thumbup2:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 13/11/2011
Time: 12:43:44 PM
User: N/A
Computer: ACER-PC
Description:
Checking file system on C:
The type of the file system is FAT32.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
Volume Serial Number is 2F59-12D9
\Config.Msi\1787f6f.rbs first allocation unit is not valid. The entry will be truncated.
\System Volume Information\_restore{ABD46997-354A-4D50-907D-FD569FD71BC8}\RP2753\RestorePointSize first allocation unit is not valid. The entry will be truncated.
\Program Files\UPHClean\readme.txt is cross-linked on allocation unit 35158.
Cross link resolved by copying.
\Program Files\UPHClean\uphclean.exe is cross-linked on allocation unit 828550.
Cross link resolved by copying.
Convert lost chains to files (Y/N)? Yes
7072 KB in 6 recovered files.
Windows has made corrections to the file system.
39068512 KB total disk space.
1168480 KB in 1948 hidden files.
196736 KB in 6129 folders.
20913088 KB in 67465 files.
16790176 KB are available.

32768 bytes in each allocation unit.
1220891 total allocation units on disk.
524693 allocation units available on disk.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Edited by GCfreak, 03 February 2012 - 09:58 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users