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Java


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#1 kphoward

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Posted 31 January 2012 - 09:52 PM

when I tried to download JAVA I get this error message: "Installer: Wrapper. Create file failed with error 5; access is denied". Whenever I try to use java, I get error message, "failed to validate certificate" and when I view the details it shows access denied. Got any idea how to fix this???????

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#2 boopme

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Posted 31 January 2012 - 10:33 PM

Hello, this may actually be a malware issue. Have you scanned for malware?

This is the clean machine fix
Download JavaRa to uninstall all older versions of Java completely
http://raproducts.org/wordpress/software


Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link
  • Close all open browsers before using, especially FireFox. <-Important!!!
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Notes: On Vista, "Windows Temp" is disabled. To empty Temp, ATF-Cleaner must be Run As Administrator.
The Prefetch cleaning feature has been disabled for Vista Users. Tabs for applications that are not installed are grayed out.



Reboot


Download Java installer to your desktop from the following link
http://www.java.com/en/download/index.jsp

DO NOT accept any toolbars etc that it includes with the download

Right click the installer to install the new version

Edited by boopme, 31 January 2012 - 10:33 PM.

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