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Blue screen and odd .exe's in "Windows Live\Setup\tmp"


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7 replies to this topic

#1 fabrizio

fabrizio

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  • Local time:09:14 AM

Posted 31 January 2012 - 07:09 PM

Since some days my PC often freezes and shows the blue screen.

I have found in the application control of the AV Zone Alarm that same .exe named with odd code like 2kfwespd, 552p9fzz, 8i50v3k2, 8nlamgie e 8rvziwjd - located in different folders in %UserProfile%\AppData\LocalLow\Microsoft\Windows Live\Setup\tmp - were listed and allowed to outbound and inbound traffic and to send email.

At present, those folders are empty.

Could they be symptoms of some virus? If so, what can I do?

My PC is a HP pavilion G6, the OS is Windows 7 Service Pack 1.

Thanks in advance for the help,
Fabrizio

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#2 Broni

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Posted 31 January 2012 - 08:14 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 fabrizio

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Posted 01 February 2012 - 05:14 AM

These are the results of the steps you suggested.
Thanks

Contents of checkup.txt
=================================================
Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

ZoneAlarm Antivirus
ZoneAlarm Firewall
ZoneAlarm Extreme Security
ZoneAlarm DataLock
ZoneAlarm Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 22
Java™ 6 Update 29
Out of date Java installed!
Adobe Flash Player 11.1.102.55
Mozilla Firefox (x86 it..)
Mozilla Thunderbird (x86 it..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

CheckPoint ZoneAlarm vsmon.exe
CheckPoint ZoneAlarm zatray.exe
``````````End of Log````````````
============================================================================


FSS log
============================================================================
Farbar Service Scanner Version: 10-02-2012
Ran by othello (administrator) on 01-02-2012 at 08:12:57
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is blocked.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
=================================================================



Results of MiniToolBox


==========================================================================
MiniToolBox by Farbar Version: 18-01-2012
Ran by othello (administrator) on 01-02-2012 at 08:17:09
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR9285 802.11b/g/n WiFi Adapter = Connessione rete wireless (Connected)
Realtek PCIe FE Family Controller = Connessione alla rete locale (LAN) (Media disconnected)


# ----------------------------------
# Configurazione IPv4
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# Fine configurazione IPv4



Configurazione IP di Windows

Nome host . . . . . . . . . . . . . . : HP-casa
Suffisso DNS primario . . . . . . . . :
Tipo nodo . . . . . . . . . . . . . . : Ibrido
Routing IP abilitato. . . . . . . . . : No
Proxy WINS abilitato . . . . . . . . : No

Scheda Ethernet Connessione alla rete locale (LAN):

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Realtek PCIe FE Family Controller
Indirizzo fisico. . . . . . . . . . . : 98-4B-E1-BB-AF-5E
DHCP abilitato. . . . . . . . . . . . : S
Configurazione automatica abilitata : S

Scheda LAN wireless Connessione rete wireless:

Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Indirizzo fisico. . . . . . . . . . . : EC-55-F9-6B-AF-43
DHCP abilitato. . . . . . . . . . . . : S
Configurazione automatica abilitata : S
Indirizzo IPv6 locale rispetto al collegamento . : fe80::301a:8dbd:596d:d590%10(Preferenziale)
Indirizzo IPv4. . . . . . . . . . . . : 192.168.0.3(Preferenziale)
Subnet mask . . . . . . . . . . . . . : 255.255.255.0
Lease ottenuto. . . . . . . . . . . . : mercoled 1 febbraio 2012 07:52:56
Scadenza lease . . . . . . . . . . . : gioved 2 febbraio 2012 07:52:56
Gateway predefinito . . . . . . . . . : 192.168.0.1
Server DHCP . . . . . . . . . . . . . : 192.168.0.1
IAID DHCPv6 . . . . . . . . . . . : 250369529
DUID Client DHCPv6. . . . . . . . : 00-01-00-01-14-F2-19-28-EC-55-F9-6B-AF-43
Server DNS . . . . . . . . . . . . . : 192.168.0.1
NetBIOS su TCP/IP . . . . . . . . . . : Attivato

Scheda Tunnel Reusable ISATAP Interface {9F33A51D-071A-465E-95CD-598591F9E34F}:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : S

Scheda Tunnel isatap.{79A115D5-4559-497E-84DD-1C79527E9783}:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : S

Scheda Tunnel 6TO4 Adapter:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Scheda Microsoft 6to4
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : S

Scheda Tunnel Teredo Tunneling Pseudo-Interface:

Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Indirizzo fisico. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP abilitato. . . . . . . . . . . . : No
Configurazione automatica abilitata : S
Indirizzo IPv6 . . . . . . . . . . . . . . . . . : 2001:0:5ef5:79fb:1854:3925:b0df:2a26(Preferenziale)
Indirizzo IPv6 locale rispetto al collegamento . : fe80::1854:3925:b0df:2a26%13(Preferenziale)
Gateway predefinito . . . . . . . . . : ::
NetBIOS su TCP/IP . . . . . . . . . . : Disattivato
Server: UnKnown
Address: 192.168.0.1

Nome: google.com
Addresses: 173.194.35.18
173.194.35.19
173.194.35.20
173.194.35.16
173.194.35.17


Esecuzione di Ping google.com [173.194.35.17] con 32 byte di dati:
Risposta da 173.194.35.17: byte=32 durata=41ms TTL=53
Risposta da 173.194.35.17: byte=32 durata=42ms TTL=53

Statistiche Ping per 173.194.35.17:
Pacchetti: Trasmessi = 2, Ricevuti = 2,
Persi = 0 (0% persi),
Tempo approssimativo percorsi andata/ritorno in millisecondi:
Minimo = 41ms, Massimo = 42ms, Medio = 41ms
Server: UnKnown
Address: 192.168.0.1

Nome: yahoo.com
Addresses: 98.139.180.149
209.191.122.70
72.30.2.43
98.137.149.56


Esecuzione di Ping yahoo.com [98.137.149.56] con 32 byte di dati:
Risposta da 98.137.149.56: byte=32 durata=241ms TTL=53
Risposta da 98.137.149.56: byte=32 durata=294ms TTL=53

Statistiche Ping per 98.137.149.56:
Pacchetti: Trasmessi = 2, Ricevuti = 2,
Persi = 0 (0% persi),
Tempo approssimativo percorsi andata/ritorno in millisecondi:
Minimo = 241ms, Massimo = 294ms, Medio = 267ms
Server: UnKnown
Address: 192.168.0.1

Nome: bleepingcomputer.com
Address: 208.43.87.2


Esecuzione di Ping bleepingcomputer.com [208.43.87.2] con 32 byte di dati:
Risposta da 208.43.87.2: Host di destinazione non raggiungibile.
Risposta da 208.43.87.2: Host di destinazione non raggiungibile.

Statistiche Ping per 208.43.87.2:
Pacchetti: Trasmessi = 2, Ricevuti = 2,
Persi = 0 (0% persi),

Esecuzione di Ping 127.0.0.1 con 32 byte di dati:
Richiesta scaduta.
Richiesta scaduta.

Statistiche Ping per 127.0.0.1:
Pacchetti: Trasmessi = 2, Ricevuti = 0,
Persi = 2 (100% persi),
===========================================================================
Elenco interfacce
11...98 4b e1 bb af 5e ......Realtek PCIe FE Family Controller
10...ec 55 f9 6b af 43 ......Atheros AR9285 802.11b/g/n WiFi Adapter
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
12...00 00 00 00 00 00 00 e0 Scheda Microsoft 6to4
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Tabella route
===========================================================================
Route attive:
Indirizzo rete Mask Gateway Interfaccia Metrica
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.3 281
192.168.0.3 255.255.255.255 On-link 192.168.0.3 281
192.168.0.255 255.255.255.255 On-link 192.168.0.3 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.3 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.3 281
===========================================================================
Route permanenti:
Nessuna

IPv6 Tabella route
===========================================================================
Route attive:
Interf Metrica Rete Destinazione Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5ef5:79fb:1854:3925:b0df:2a26/128
On-link
10 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::1854:3925:b0df:2a26/128
On-link
10 281 fe80::301a:8dbd:596d:d590/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Route permanenti:
Nessuna
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/28/2012 05:05:30 PM) (Source: Application Hang) (User: )
Description: Il programma iris.exe versione 1.0.0.1 non interagisce pi con Windows ed stato chiuso. Per vedere se sono disponibili ulteriori informazioni sul problema, verificare la cronologia del problema in Centro operativo nel Pannello di controllo.

ID processo: 1bac

Ora di avvio: 01ccddd4529ea43e

Ora di chiusura: 31

Percorso applicazione: C:\Program Files (x86)\ASTRONOMIA\iris\iris.exe

ID segnalazione: e1be6cb9-49c9-11e1-aa42-984be1bbaf5e

Error: (01/20/2012 00:25:34 PM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: thunderbird.exe, versione: 9.0.0.4373, timestamp: 0x4ef3da1a
Nome del modulo che ha generato l'errore: xul.dll, versione: 9.0.0.4373, timestamp: 0x4ef3d91b
Codice eccezione: 0xc0000005
Offset errore 0x008d9c49
ID processo che ha generato l'errore: 0x155c
Ora di avvio dell'applicazione che ha generato l'errore: 0xthunderbird.exe0
Percorso dell'applicazione che ha generato l'errore: thunderbird.exe1
Percorso del modulo che ha generato l'errore: thunderbird.exe2
ID segnalazione: thunderbird.exe3

Error: (01/19/2012 10:52:45 PM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: ezMDUninstall.exe, versione: 3.0.0.7, timestamp: 0x2a425e19
Nome del modulo che ha generato l'errore: rtl70.bpl, versione: 7.0.4.453, timestamp: 0x2a425e19
Codice eccezione: 0xc0000005
Offset errore 0x000057ae
ID processo che ha generato l'errore: 0x198c
Ora di avvio dell'applicazione che ha generato l'errore: 0xezMDUninstall.exe0
Percorso dell'applicazione che ha generato l'errore: ezMDUninstall.exe1
Percorso del modulo che ha generato l'errore: ezMDUninstall.exe2
ID segnalazione: ezMDUninstall.exe3

Error: (01/19/2012 10:49:42 PM) (Source: Application Hang) (User: )
Description: Il programma ezRecover.exe versione 3.0.0.5 non interagisce pi con Windows ed stato chiuso. Per vedere se sono disponibili ulteriori informazioni sul problema, verificare la cronologia del problema in Centro operativo nel Pannello di controllo.

ID processo: 10a4

Ora di avvio: 01ccd6f26bde82d3

Ora di chiusura: 0

Percorso applicazione: C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

ID segnalazione: 66c22a9e-42e7-11e1-92e3-984be1bbaf5e

Error: (01/19/2012 10:36:58 PM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: ezRecover.exe, versione: 3.0.0.5, timestamp: 0x2a425e19
Nome del modulo che ha generato l'errore: rtl70.bpl, versione: 7.0.4.453, timestamp: 0x2a425e19
Codice eccezione: 0xc0000005
Offset errore 0x000057ae
ID processo che ha generato l'errore: 0x10a4
Ora di avvio dell'applicazione che ha generato l'errore: 0xezRecover.exe0
Percorso dell'applicazione che ha generato l'errore: ezRecover.exe1
Percorso del modulo che ha generato l'errore: ezRecover.exe2
ID segnalazione: ezRecover.exe3

Error: (01/19/2012 04:16:22 PM) (Source: Application Hang) (User: )
Description: Il programma thunderbird.exe versione 9.0.0.4373 non interagisce pi con Windows ed stato chiuso. Per vedere se sono disponibili ulteriori informazioni sul problema, verificare la cronologia del problema in Centro operativo nel Pannello di controllo.

ID processo: 428

Ora di avvio: 01ccd6a979788799

Ora di chiusura: 16

Percorso applicazione: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe

ID segnalazione: 849b643d-42b0-11e1-a80f-00a0d5ffffae

Error: (01/19/2012 03:53:57 PM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: iexplore.exe, versione: 9.0.8112.16421, timestamp: 0x4d76255d
Nome del modulo che ha generato l'errore: unknown, versione: 0.0.0.0, timestamp: 0x00000000
Codice eccezione: 0xc0000005
Offset errore 0x00740074
ID processo che ha generato l'errore: 0x1470
Ora di avvio dell'applicazione che ha generato l'errore: 0xiexplore.exe0
Percorso dell'applicazione che ha generato l'errore: iexplore.exe1
Percorso del modulo che ha generato l'errore: iexplore.exe2
ID segnalazione: iexplore.exe3

Error: (01/18/2012 05:56:27 PM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: ezRecover.exe, versione: 3.0.0.5, timestamp: 0x2a425e19
Nome del modulo che ha generato l'errore: rtl70.bpl, versione: 7.0.4.453, timestamp: 0x2a425e19
Codice eccezione: 0xc0000005
Offset errore 0x000057ae
ID processo che ha generato l'errore: 0x1070
Ora di avvio dell'applicazione che ha generato l'errore: 0xezRecover.exe0
Percorso dell'applicazione che ha generato l'errore: ezRecover.exe1
Percorso del modulo che ha generato l'errore: ezRecover.exe2
ID segnalazione: ezRecover.exe3

Error: (01/18/2012 04:50:01 PM) (Source: Application Error) (User: )
Description: Nome dell'applicazione che ha generato l'errore: ezRecover.exe, versione: 3.0.0.5, timestamp: 0x2a425e19
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 6.1.7601.17651, timestamp: 0x4e211319
Codice eccezione: 0x0eedfade
Offset errore 0x0000b9bc
ID processo che ha generato l'errore: 0xf0c
Ora di avvio dell'applicazione che ha generato l'errore: 0xezRecover.exe0
Percorso dell'applicazione che ha generato l'errore: ezRecover.exe1
Percorso del modulo che ha generato l'errore: ezRecover.exe2
ID segnalazione: ezRecover.exe3

Error: (01/17/2012 03:15:20 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC


System errors:
=============
Error: (02/01/2012 07:53:18 AM) (Source: ipnathlp) (User: )
Description: 192.168.0.3192.168.137.0255.255.255.0

Error: (02/01/2012 07:53:18 AM) (Source: ipnathlp) (User: )
Description:

Error: (02/01/2012 07:30:22 AM) (Source: ipnathlp) (User: )
Description: 192.168.0.3192.168.137.0255.255.255.0

Error: (02/01/2012 07:30:19 AM) (Source: ipnathlp) (User: )
Description: 0

Error: (02/01/2012 00:59:28 AM) (Source: ipnathlp) (User: )
Description: 192.168.0.3192.168.137.0255.255.255.0

Error: (02/01/2012 00:53:28 AM) (Source: ipnathlp) (User: )
Description: 192.168.0.3192.168.137.0255.255.255.0

Error: (01/31/2012 11:51:33 PM) (Source: ipnathlp) (User: )
Description: 192.168.0.3192.168.137.0255.255.255.0

Error: (01/31/2012 11:01:39 AM) (Source: ipnathlp) (User: )
Description: 192.168.0.3192.168.137.0255.255.255.0

Error: (01/31/2012 11:01:39 AM) (Source: ipnathlp) (User: )
Description:

Error: (01/31/2012 11:00:49 AM) (Source: BugCheck) (User: )
Description: 0x0000004a (0x0000000073c22e09, 0x0000000000000002, 0x0000000000000000, 0xfffff8800789aca0)C:\Windows\MEMORY.DMP013112-21574-01


Microsoft Office Sessions:
=========================
Error: (01/28/2012 05:05:30 PM) (Source: Application Hang)(User: )
Description: iris.exe1.0.0.11bac01ccddd4529ea43e31C:\Program Files (x86)\ASTRONOMIA\iris\iris.exee1be6cb9-49c9-11e1-aa42-984be1bbaf5e

Error: (01/20/2012 00:25:34 PM) (Source: Application Error)(User: )
Description: thunderbird.exe9.0.0.43734ef3da1axul.dll9.0.0.43734ef3d91bc0000005008d9c49155c01ccd75cd8fc2408C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exeC:\Program Files (x86)\Mozilla Thunderbird\xul.dll77bd9a54-4359-11e1-9c29-00a0d5ffffae

Error: (01/19/2012 10:52:45 PM) (Source: Application Error)(User: )
Description: ezMDUninstall.exe3.0.0.72a425e19rtl70.bpl7.0.4.4532a425e19c0000005000057ae198c01ccd6f49273bb45C:\Windows\SysWOW64\ezMDUninstall.exeC:\Windows\system32\rtl70.bpleac1ab36-42e7-11e1-92e3-984be1bbaf5e

Error: (01/19/2012 10:49:42 PM) (Source: Application Hang)(User: )
Description: ezRecover.exe3.0.0.510a401ccd6f26bde82d30C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe66c22a9e-42e7-11e1-92e3-984be1bbaf5e

Error: (01/19/2012 10:36:58 PM) (Source: Application Error)(User: )
Description: ezRecover.exe3.0.0.52a425e19rtl70.bpl7.0.4.4532a425e19c0000005000057ae10a401ccd6f26bde82d3C:\Program Files (x86)\EasyBits For Kids\ezRecover.exeC:\Windows\system32\rtl70.bplb659324f-42e5-11e1-92e3-984be1bbaf5e

Error: (01/19/2012 04:16:22 PM) (Source: Application Hang)(User: )
Description: thunderbird.exe9.0.0.437342801ccd6a97978879916C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe849b643d-42b0-11e1-a80f-00a0d5ffffae

Error: (01/19/2012 03:53:57 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dunknown0.0.0.000000000c000000500740074147001ccd6ba226f2766C:\Program Files (x86)\Internet Explorer\iexplore.exeunknown6959ca16-42ad-11e1-a80f-00a0d5ffffae

Error: (01/18/2012 05:56:27 PM) (Source: Application Error)(User: )
Description: ezRecover.exe3.0.0.52a425e19rtl70.bpl7.0.4.4532a425e19c0000005000057ae107001ccd60214f3d185C:\Program Files (x86)\EasyBits For Kids\ezRecover.exeC:\Windows\system32\rtl70.bpl5c4377a0-41f5-11e1-a0e0-984be1bbaf5e

Error: (01/18/2012 04:50:01 PM) (Source: Application Error)(User: )
Description: ezRecover.exe3.0.0.52a425e19KERNELBASE.dll6.1.7601.176514e2113190eedfade0000b9bcf0c01ccd5f8c8c60076C:\Program Files (x86)\EasyBits For Kids\ezRecover.exeC:\Windows\syswow64\KERNELBASE.dll1411cb47-41ec-11e1-9e75-984be1bbaf5e

Error: (01/17/2012 03:15:20 PM) (Source: ATIeRecord)(User: )
Description:


=========================== Installed Programs ============================

Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader 9.5.0 MUI (Version: 9.5.0)
Adobe Shockwave Player 11.5 (Version: 11.5.8.612)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AIP4Win (Version: 2.4.0000)
ASCOM CMOS QHY5 Camera Driver 2.0.0.0 (Version: 2.0.0.0)
ASCOM Platform 6 (Version: 6.0.0.0)
Astroart 5.0 demo
Atheros Driver Installation Program (Version: 9.0)
ATI Catalyst Install Manager (Version: 3.0.804.0)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar Platform (Version: 6.0.2282.0)
Bing Toolbar (Version: 6.0.2282.0)
Blasterball 3 (Version: 2.2.0.95)
Bounce Symphony (Version: 2.2.0.95)
Build-a-Lot - The Elizabethan Era (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.0.1)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Internet Library for ZoomBrowser EX (Version: 1.7.0.1)
Canon MOV Decoder (Version: 1.7.0.6)
Canon MOV Encoder (Version: 1.5.0.3)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.6.0.5)
Canon Utilities Digital Photo Professional 3.9 (Version: 3.9.1.0)
Canon Utilities EOS Utility (Version: 2.9.0.0)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities Picture Style Editor (Version: 1.8.0.0)
Canon Utilities WFT Utility (Version: 3.5.1.1)
Canon Utilities ZoomBrowser EX (Version: 6.6.0.23)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.4.0.4)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.1217.1530.27758)
Catalyst Control Center InstallProxy (Version: 2010.1217.1530.27758)
Catalyst Control Center Localization All (Version: 2010.1217.1530.27758)
Catalyst Control Center Profiles Mobile (Version: 2010.1217.1530.27758)
ccc-core-static (Version: 2010.1217.1530.27758)
ccc-utility64 (Version: 2010.1217.1530.27758)
CCC Help Chinese Standard (Version: 2010.1217.1529.27758)
CCC Help Chinese Traditional (Version: 2010.1217.1529.27758)
CCC Help Czech (Version: 2010.1217.1529.27758)
CCC Help Danish (Version: 2010.1217.1529.27758)
CCC Help Dutch (Version: 2010.1217.1529.27758)
CCC Help English (Version: 2010.1217.1529.27758)
CCC Help Finnish (Version: 2010.1217.1529.27758)
CCC Help French (Version: 2010.1217.1529.27758)
CCC Help German (Version: 2010.1217.1529.27758)
CCC Help Greek (Version: 2010.1217.1529.27758)
CCC Help Hungarian (Version: 2010.1217.1529.27758)
CCC Help Italian (Version: 2010.1217.1529.27758)
CCC Help Japanese (Version: 2010.1217.1529.27758)
CCC Help Korean (Version: 2010.1217.1529.27758)
CCC Help Norwegian (Version: 2010.1217.1529.27758)
CCC Help Polish (Version: 2010.1217.1529.27758)
CCC Help Portuguese (Version: 2010.1217.1529.27758)
CCC Help Russian (Version: 2010.1217.1529.27758)
CCC Help Spanish (Version: 2010.1217.1529.27758)
CCC Help Swedish (Version: 2010.1217.1529.27758)
CCC Help Thai (Version: 2010.1217.1529.27758)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Conduit Engine (Version: )
CyberLink DVD Suite (Version: 7.0.3525)
CyberLink YouCam (Version: 3.2.1.3609)
D3DX10 (Version: 15.4.2368.0902)
DeepSkyStacker (Version: 3.2.0)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Energy Star Digital Logo (Version: 1.0.1)
Envisage
ESU for Microsoft Windows 7 (Version: 1.0.0)
Exact Audio Copy 1.0beta3 (Version: 1.0beta3)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
FLAC 1.2.1b (remove only) (Version: 1.2.1b)
foobar2000 v1.1.10 (Version: 1.1.10)
FreeFileSync v4.6 (Version: 4.6)
GIMP 2.6.11 (Version: 2.6.11)
GPL Ghostscript (Version: 9.04)
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
HNSKY 2.3.0N
HP Auto (Version: 1.0.12494.3472)
HP Client Services (Version: 1.0.12656.3472)
HP CloudDrive
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Deskjet 1050 J410 series ? (Version: 140.0.66.66)
HP Documentation (Version: 1.1.0.0)
HP Game Console
HP Games (Version: 1.0.1.5)
HP On Screen Display (Version: 1.0.7)
HP Photo Creations (Version: 1.0.0.3781)
HP Power Manager (Version: 1.1.2)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.4.4487.3576)
HP Setup Manager (Version: 1.0.12845.3522)
HP Software Framework (Version: 4.1.13.1)
HP Support Assistant (Version: 6.0.5.4)
HP Update (Version: 5.002.006.003)
HP Wireless Assistant (Version: 4.0.10.0)
IDT Audio (Version: 1.0.6315.0)
Insaniquarium Deluxe (Version: 2.2.0.95)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Display Audio Driver (Version: 6.14.00.3074)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Intel® Turbo Boost Technology Driver (Version: 01.02.00.1002)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 22 (64-bit) (Version: 6.0.220)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 29 (Version: 6.0.290)
Jewel Quest II (Version: 2.2.0.95)
Jewel Quest Solitaire (Version: 2.2.0.95)
John Deere Drive Green (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.3429)
LightScribe System Software (Version: 1.18.20.1)
Malwarebytes Anti-Malware versione 1.60.1.1000 (Version: 1.60.1.1000)
MapWindow GIS (Version: 4.8.6)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile - Language Pack (ITA) (Version: 4.0.30319)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Client Profile ITA Language Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.2.114.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Search Enhancement Pack (Version: 3.0.131.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 9.0.1 (x86 it) (Version: 9.0.1)
Mozilla Thunderbird 9.0.1 (x86 it) (Version: 9.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MyPhoneExplorer (Version: 1.8.2)
OpenOffice.org 3.3 (Version: 3.3.9567)
Pacchetto driver Windows - M2Tech (vadspdif64) MEDIA (01/28/2010 1.0.3.140) (Version: 01/28/2010 1.0.3.140)
PC Tune-Up
PC Tune-Up (Version: 1.1.0.7)
Penguins! (Version: 2.2.0.95)
PHD Guiding 1.13.0
Philips SPC 900NC PC Camera (Version: 1.00.000)
PictureMover (Version: 3.5.0.35)
Plants vs. Zombies (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Power2Go (Version: 6.1.4725)
PX Profile Update (Version: 1.00.1.)
QGVideo 4.0.2
QHY5 2.1.0 Drivers (Version: 2.1.0)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek Ethernet Controller Driver (Version: 7.26.902.2010)
Realtek PCIE Card Reader (Version: 6.1.7600.69)
Recovery Manager (Version: 1.0.22)
RegiStax 6
RegiStax 6.1.0.8 update
Sierra Wireless AirCard Watcher (Version: 6.0.2899.0001)
Slingo Deluxe (Version: 2.2.0.95)
Software di base della periferica HP Deskjet 1050 J410 series (Version: 22.50.231.0)
SolveigMM AVI Trimmer (Version: 2.0.1112.12)
Sony Ericsson PC Companion 2.02.015 (Version: 2.02.015)
Synaptics Pointing Device Driver (Version: 15.2.4.4)
THE Rename 2.1.6 (Version: 2.1.6)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
Visualizzatore di Microsoft PowerPoint (Version: 14.0.6029.1000)
VLC media player 1.1.11 (Version: 1.1.11)
Wedding Dash (Version: 2.2.0.95)
WinDjView 1.0.3 (Version: 1.0.3)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR archiver
ZoneAlarm Antivirus (Version: 10.0.250.000)
ZoneAlarm DataLock (Version: 10.0.250.000)
ZoneAlarm Extreme Security (Version: 10.0.250.000)
ZoneAlarm Firewall (Version: 10.0.250.000)
ZoneAlarm Security (Version: 10.0.250.000)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 3893.86 MB
Available physical RAM: 2179.27 MB
Total Pagefile: 7785.91 MB
Available Pagefile: 5496.69 MB
Total Virtual: 4095.88 MB
Available Virtual: 3949.36 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:450.95 GB) (Free:248.9 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.51 GB) (Free:1.79 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

Account utente per \\HP-CASA

Administrator Guest othello
Esecuzione comando riuscita.


**** End of log ****
=============================================================================================================

MBAM log
==========================================================================
alwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.01.31.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
othello :: HP-CASA [administrator]

01/02/2012 09:41:46
mbam-log-2012-02-01 (09-41-46).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 180769
Time elapsed: 2 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
==========================================================

aswMBR log

================================================================

aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-02-01 08:29:48
-----------------------------
08:29:48.840 OS Version: Windows x64 6.1.7601 Service Pack 1
08:29:48.840 Number of processors: 4 586 0x2505
08:29:48.841 ComputerName: HP-CASA UserName: othello
08:29:49.813 Initialize success
08:31:07.871 AVAST engine defs: 12013100
08:31:27.471 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
08:31:27.474 Disk 0 Vendor: TOSHIBA_ GJ00 Size: 476940MB BusType: 3
08:31:27.483 Disk 0 MBR read successfully
08:31:27.486 Disk 0 MBR scan
08:31:27.660 Disk 0 Windows 7 default MBR code
08:31:27.676 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
08:31:27.872 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 461777 MB offset 409600
08:31:28.081 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 14859 MB offset 946128896
08:31:28.312 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 976560128
08:31:28.516 Service scanning
08:31:34.958 Modules scanning
08:31:34.965 Disk 0 trace - called modules:
08:31:35.016 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
08:31:35.023 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8005264790]
08:31:35.031 3 CLASSPNP.SYS[fffff88001b7643f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004fdc050]
08:31:36.322 AVAST engine scan C:\Windows
08:31:39.067 AVAST engine scan C:\Windows\system32
08:35:33.254 AVAST engine scan C:\Windows\system32\drivers
08:35:52.534 AVAST engine scan C:\Users\othello
08:54:58.303 AVAST engine scan C:\ProgramData
08:59:35.123 Scan finished successfully
09:04:03.850 Disk 0 MBR has been saved successfully to "C:\Users\othello\Desktop\Check\MBR.dat"
09:04:03.856 The log file has been saved successfully to "C:\Users\othello\Desktop\Check\aswMBR.txt"

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:14 AM

Posted 01 February 2012 - 11:29 AM

I don't see anything malicious so far.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#5 fabrizio

fabrizio
  • Topic Starter

  • Members
  • 7 posts
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  • Location:Roma Italy
  • Local time:09:14 AM

Posted 01 February 2012 - 04:21 PM

ESET online scanner produced this log:

C:\Users\othello\Downloads\Sony Ericsson\MyPhoneExplorer_Setup_1.8.2.exe Win32/OpenCandy application deleted - quarantined


It seems the setup program I downloaded from the Sony_Ericsson site for connecting the PC to my mobile phone.

Fabrizio

#6 Broni

Broni

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Posted 01 February 2012 - 05:35 PM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

==========================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#7 fabrizio

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Posted 01 February 2012 - 06:55 PM

Thanks a lot for your help!

#8 Broni

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Posted 01 February 2012 - 08:17 PM

You're very welcome Posted Image

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