Generally speaking, what are the best practices for someone like myself who does regularly attempt to resolve infected PCs for others?
Here are some of the questions that may help you to understand my question:
1. What is the best practice (safest way) for me to attach flash drives and external HDDs when connecting them to potentially malware infected systems?
2. Related to #1 above, what is the best practice for me to ensure that all my flash drives and external HDDs (which may include backed up data from other possibly infected systems) are safe for me to use in my own systems and in other systems in general?
3. Of all the anti-malware / anti-spyware and related utilities, apps, and similar, what are the ones that I should rely on for a majority of possible infected systems? In other words, is running unhide.exe, then rkill.exe, and then a combination of MBAM and SAS and removing any infections found and continuing this process until both scans show NO infections ... the best general practice? Or, should I add other steps and processes to this?
4. What is the final scan utility/app I should run once it appears I've cleared a infected PC to ensure (due diligence ... within reason) it is infection free? Or, is MBAM and SAS coming up clean a good enough assurance?
I understand there is no ONE way to do this. I understand that any response and provided recommendations will not fit all situations. I'm simply trying to ensure my process, procedures, and products used to fight PC infections are the ones that are currently recognized as the recommended ones in many cases.
Any input and feedback is greatly appreciated.
Edited by boopme, 31 January 2012 - 09:38 PM.
Moved to more appropriate forum