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Photoshop Scratch Disk Management

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#1 cuistech


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Posted 30 January 2012 - 12:42 PM

What's the best way to go about doing this? I have a user on a computer that's a few years old, but upgrading the hardware isn't an option right now. I've also allocated the maximum recommended RAM to Photoshop (it's around 75%). The other unfortunate issue is that the scratch disk is also the C: drive, and that can't be altered right now, as I have no spare drives to throw into that tower.

The user's getting a "scratch disk is full" error. Google brought me the recommendation to up the available RAM, but also to find any pst*.tmp files on the hard drive. The user ran a search, but didn't come up with anything that looked like a photoshop file or that matched the description in the articles I've read.

How do I empty the user's space on the C: to give her the ability to work on that workstation, without having to go in an hunt for files to clear up space like I am now?

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#2 stevealmighty


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Posted 08 February 2012 - 12:17 PM

Try a few of the following:

do a wild card search for any photoshop temp files and delete them (search for " *~pst " without the spaces or quotes)

defrag the hard drive

free up space on the C: drive by deleting files/folders no longer used and uninstalling programs that aren't used

up the amount of RAM used to 85%

close down any programs running in the background that aren't needed (specially AOL or any instant messenger type programs)

ensure that nothing is "auto updating" in the background like anti virus or any other installed programs

Most typically when the scratch disk is full, it means that the computer itself has sucked up all of the ram and can't continue or will continue super slow. At this point, restarting the computer should free up some ram.

You could also hold down ctrl+alt+shift when starting photoshop which should allow you to dump all temp settings etc. etc. which may help.

More often then not frequent crashes and PS errors are caused by a poorly maintained computer (no insult intended!)

Hope this helps a bit.
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#3 code13


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Posted 22 February 2012 - 03:09 PM

The photoshop temp file is saved in a hidden windows folder.
Go to folder options, click "view" under "advance settings" click " show hidden files and folders"
from there... it depends if you have XP or windows 7.
Go to your temp folder and the file will be shown there as Photoshop.temp

If your harddrive is full.
Plug in an external drive or USB drive to your computer. Open photoshop
Click on "edit" go down to "preferences" click on "performance" and from there you can choose to use anything else as your scratch drive.

If your ram continues to fill up. Close unnecessary programs that are running.

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