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Cannot Verify License for office 2010


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2 replies to this topic

#1 alan93

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Posted 30 January 2012 - 08:25 AM

I had my registry screwed by an realtech audio driver that sent my computer into BOD loops until I copied repair registry files and restored it back using the recovery console.

But now I can neither run or uninstall office 2010 even after trying all the comments online about this. I have been locked out of my email for three days now.

Currently I don't have the windows installer service even after putting SP3 back on so I can't run microsoft fixes that have the msi ext.

I am currently trying to get the ms installer installed but when I run this:
http://www.microsoft.com/download/en/details.aspx?amp;displaylang=en&id=16821

I get "Setup has detected that the service pack version of this system is newer than the update you are applying"

Any ideas on how I can get the title accomplished?

Edited by alan93, 30 January 2012 - 08:25 AM.


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#2 hamluis

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Posted 30 January 2012 - 09:52 AM

<<But now I can neither run or uninstall office 2010 even after trying all the comments online about this>>

Was Office part of the programs which came with the system?

Have you tried Revo Uninstaller to remove it?

Windows Installer 3.0 is obsolete, you should have Windows Installer 4.5 .

Louis

#3 James Litten

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Posted 30 January 2012 - 10:53 AM

Hi

In addition to the questions from Hamluis, are you able to run Microsoft Office Diagnostics on the computer?

In XP it's usually located at
Start > All Programs > Microsoft Office > Microsoft Office Tools > Microsoft Office Diagnostics

James




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