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Hidden Files (I hope)


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#1 ljh34481

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Posted 30 January 2012 - 07:32 AM

Hi,
Got infected with Fed Ex scam - had local guru "fix" it and he got rid of the malware but the residual damage was still there. I ran unhide.exe and it restored my desktop icons and programs but left the right side of the Start Menu blank, therefore no My Documents, My Computer, etc. As directed, I disabled virus and firewall (AVG) and ran unhide.exe again - to no avail. Tried system restore and it failed using two different dates.

Using XP Home, SP3.

Would appreciate any suggestions for recovery - have many GB of photos in My Pictures but cannot access them. Am hoping they are there but access is hidden.

TIA

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#2 ljh34481

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Posted 30 January 2012 - 07:58 AM

OK - in reading posts by Grinier about unhide.exe, he mentioned right clicking Start, going to customize and voila, it worked like a charm. Think I am back to pre-malware status - thanks

#3 quietman7

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Posted 30 January 2012 - 02:44 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:
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#4 ljh34481

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Posted 30 January 2012 - 03:24 PM

Thanks, Quietman7. Good information well presented

#5 quietman7

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Posted 30 January 2012 - 03:30 PM

You're welcome.

:thumbup2: Tips to protect yourself against malware and reduce the potential for re-infection
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