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Vista won't connect to new router

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#1 Fishbed


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Posted 29 January 2012 - 04:59 PM

Recently our household switched to a new ISP. A new router was installed, and all our devices can connect to the Internet except for my brother's Vista laptop. Even though we can connect to the router, Vista only recognises it as an "unidentified network". Can anybody explain what the problem is?

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#2 hamluis



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Posted 29 January 2012 - 05:30 PM

Are we talking wired or wireless connectivity?

The simple answer is to make sure that the odd notebook...acquires the same settings as the ones which connect. If necessary, set the connection up anew on that system.


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