Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

XP Anitvirus 2012 removal problems


  • This topic is locked This topic is locked
2 replies to this topic

#1 rhinod

rhinod

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:36 PM

Posted 29 January 2012 - 03:04 PM

Hello, I completed all of the tasks in the Bleeping Computer Remove XP antivirus 2012 isntructions and still have major slow computer issues plus cannot connect to internet. Laptop seems to be connecting to wireless network but browser cannot bring up new page. Here are the logs as per instructions. Thank you for any help!

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_24
Run by Kristina at 12:48:03 on 2011-12-11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.159 [GMT -8:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\sony\Wireless adapter\ZDWLan.EXE
C:\Program Files\AutoInstall\ZD1211B_Auto_Install_CD_Only_Gen_0ACE20FF\AutoEJCD.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\kristina\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Wireless Adapter Manager] c:\program files\sony\wireless adapter\ZDWLan.EXE -minisize
mRun: [AutoEJCD_0ACE20FF] c:\program files\autoinstall\zd1211b_auto_install_cd_only_gen_0ace20ff\AutoEJCD.EXE /VID=0ACE /PID=20FF
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [fynpdyrp] rundll32.exe "c:\documents and settings\networkservice\local settings\application data\app\fynpdyrp.dll",wmain
dRun: [3655FDD1-8E4D-55F1-771B-CEE539FD81C4] "c:\windows\system32\rundll32.exe" "c:\documents and settings\networkservice\application data\3655FDD1-8E4D-55F1-771B-CEE539FD81C4.avi", start minimized
StartupFolder: c:\docume~1\kristina\startm~1\programs\startup\passwo~1.lnk - c:\program files\password safe\pwsafe.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\3655fd~1.lnk - c:\windows\system32\rundll32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{A426D9FD-FB16-4860-83CB-10CC663E6411} : DhcpNameServer = 192.168.1.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\kristina\application data\mozilla\firefox\profiles\pl4qfufc.default\
FF - plugin: c:\documents and settings\kristina\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\kristina\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\kristina\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPCIG.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-19 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-6-19 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-19 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-6-19 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-19 297752]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-12-6 366152]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-12-6 22216]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2009-6-18 37040]
S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2009-6-18 20160]
S3 ADM851X;ADM851X USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM851X.SYS [2004-10-27 22144]
S3 NPF;WinPcap Packet Driver (NPF);c:\windows\system32\drivers\npf.sys [2011-12-6 50704]
.
=============== Created Last 30 ================
.
2011-12-08 04:29:08 -------- d--h--w- C:\$AVG8.VAULT$
2011-12-07 04:26:42 -------- d-----w- c:\documents and settings\kristina\application data\Malwarebytes
2011-12-07 04:25:50 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-12-07 04:25:46 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-07 04:25:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-06 14:46:58 130560 --sha-w- c:\windows\system32\3655FDD1-8E4D-55F1-771B-CEE539FD81C4.avi
2011-12-06 14:46:58 130560 --sha-w- c:\documents and settings\all users\application data\3655FDD1-8E4D-55F1-771B-CEE539FD81C4.avi
2011-12-06 14:45:58 50704 ----a-w- c:\windows\system32\drivers\npf.sys
2011-12-06 14:45:58 281104 ----a-w- c:\windows\system32\wpcap.dll
2011-12-06 14:45:58 100880 ----a-w- c:\windows\system32\Packet.dll
2011-11-26 07:36:23 -------- d-----w- C:\Pesterchum
2011-11-19 07:43:23 -------- d-----w- c:\program files\iPod
2011-11-19 07:37:24 -------- d-----w- c:\program files\Bonjour
2011-11-17 00:14:36 -------- d-----w- c:\documents and settings\kristina\.thumbnails
2011-11-16 23:57:54 -------- d-----w- c:\documents and settings\kristina\.gimp-2.6
2011-11-16 23:50:27 -------- d-----w- c:\program files\GIMP-2.0
.
==================== Find3M ====================
.
2011-12-03 19:43:19 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-10-08 00:05:50 323624 ----a-w- c:\windows\system32\wiaaut.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 18:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 12:51:05.54 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:36 PM

Posted 30 January 2012 - 07:36 PM

Hello and welcome. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until Iíve given you the ďAll clear.Ē Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
Posted Image Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

  • Once the Microsoft Windows Recovery Console is installed click on Yes[/b], to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please include the following in your next post:
  • ComboFix log

Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#3 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:36 PM

Posted 04 February 2012 - 01:05 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users