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External drive partial read


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#1 parker2012

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Posted 29 January 2012 - 09:37 AM

Yesterday I had to re-install my operating system for XP home version. My external 1T drive (Passport) was listed before as "E" drive now it is listed as drive "D" and not giving me access to all the files on the disc. It is showing and allowing me only the backup folder I placed on the drive before doing the re-install. When I do a security scan the files it is not allowing me access to are being read during the scan. Is there a switch somewhere not allowing me to access the other files on the drive?

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#2 caperdog

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Posted 29 January 2012 - 10:56 AM

I'm going to take a shot in the dark and suggest that xp may require additional drivers for a drive that size.

http://wdc.custhelp.com/app/answers/detail/a_id/1708/p/228,195/session/L3RpbWUvMTMyNzg1MjM5OS9zaWQvRmdEZEltUGs%3D

#3 rotor123

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Posted 29 January 2012 - 04:56 PM

You will want to be at least SP2 and SP3 preferred in XP.

The original XP with no SPs had a size limit. Make sure you have the SPs installed and see what happens.

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