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I am infected Windows restore


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8 replies to this topic

#1 kozmic

kozmic

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  • Local time:05:34 PM

Posted 28 January 2012 - 01:24 PM

I got hit with what looks like windows restore. It never said what it was but I killed it while it was getting rooted in. It hide all my icons and files and started popping up error windows by the dozens.

I killed it
unhid the files
Ran malware bytes
Restarted and it came back
I don't know where to go from here.
I tried to run dds but it says It needs a program to run this.

Windows 7

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#2 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
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  • Gender:Male
  • Location:Orlando, Florida
  • Local time:05:34 PM

Posted 28 January 2012 - 01:26 PM

Hi,

After performing these scans, enter the results in your next post and also update me on the status of the PC.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.

================================================================================

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

================================================================================

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

================================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#3 kozmic

kozmic
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Posted 28 January 2012 - 02:22 PM

Results of screen317's Security Check version 0.99.30
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

MVPS Hosts File
Spybot - Search & Destroy 2
Java™ 6 Update 26
Java version out of date!
Adobe Flash Player 11.1.102.55
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox (9.0.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Spybot Teatimer.exe is disabled!
AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````






MiniToolBox by Farbar Version: 18-01-2012
Ran by Jeff K (administrator) on 28-01-2012 at 13:35:03
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 14941 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=128 icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : JeffK-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 7C-4F-B5-07-E6-D0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 7C-4F-B5-07-E6-D0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::29e2:be4:609c:12bd%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.198(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 28, 2012 12:42:58 PM
Lease Expires . . . . . . . . . . : Sunday, January 29, 2012 12:42:58 PM
Default Gateway . . . . . . . . . : fe80::8034:eb1f:d498:ee9e%12
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 326913973
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-DE-AA-B2-1C-75-08-83-34-04
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 1C-75-08-83-34-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{757B429A-9C3F-42D2-9163-FEE66F1C442D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c1f:1e80:b434:378(Preferred)
Link-local IPv6 Address . . . . . : fe80::c1f:1e80:b434:378%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 74.125.65.105
74.125.65.147
74.125.65.106
74.125.65.99
74.125.65.103
74.125.65.104


Pinging google.com [74.125.47.147] with 32 bytes of data:
Reply from 74.125.47.147: bytes=32 time=110ms TTL=50
Reply from 74.125.47.147: bytes=32 time=185ms TTL=50

Ping statistics for 74.125.47.147:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 110ms, Maximum = 185ms, Average = 147ms
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.137.149.56
98.139.180.149
209.191.122.70
72.30.2.43


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=206ms TTL=52
Reply from 98.137.149.56: bytes=32 time=174ms TTL=52

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 174ms, Maximum = 206ms, Average = 190ms
Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
17...7c 4f b5 07 e6 d0 ......Microsoft Virtual WiFi Miniport Adapter
12...7c 4f b5 07 e6 d0 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
10...1c 75 08 83 34 04 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.198 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.198 281
192.168.0.198 255.255.255.255 On-link 192.168.0.198 281
192.168.0.255 255.255.255.255 On-link 192.168.0.198 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.198 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.198 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 281 ::/0 fe80::8034:eb1f:d498:ee9e
15 58 ::/0 On-link
1 306 ::1/128 On-link
15 58 2001::/32 On-link
15 306 2001:0:4137:9e76:c1f:1e80:b434:378/128
On-link
12 281 fe80::/64 On-link
15 306 fe80::/64 On-link
15 306 fe80::c1f:1e80:b434:378/128
On-link
12 281 fe80::29e2:be4:609c:12bd/128
On-link
1 306 ff00::/8 On-link
15 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 bmnet.dll [File Not found] ()
Catalog9 02 bmnet.dll [File Not found] ()
Catalog9 03 bmnet.dll [File Not found] ()
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/28/2012 01:27:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x000000000004e4b4
Faulting process id: 0x7cc
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (01/28/2012 00:51:28 PM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (01/28/2012 00:47:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: TPCHSrv.exe, version: 1.0.0.17, time stamp: 0x4b83993e
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x163c
Faulting application start time: 0xTPCHSrv.exe0
Faulting application path: TPCHSrv.exe1
Faulting module path: TPCHSrv.exe2
Report Id: TPCHSrv.exe3

Error: (01/28/2012 10:03:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: TPCHSrv.exe, version: 1.0.0.17, time stamp: 0x4b83993e
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x16c8
Faulting application start time: 0xTPCHSrv.exe0
Faulting application path: TPCHSrv.exe1
Faulting module path: TPCHSrv.exe2
Report Id: TPCHSrv.exe3

Error: (01/28/2012 10:01:52 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (01/28/2012 08:25:14 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/27/2012 06:05:24 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/26/2012 02:58:54 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/25/2012 07:11:43 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/25/2012 06:33:22 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005


System errors:
=============
Error: (01/28/2012 00:51:07 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (01/28/2012 00:51:06 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (01/28/2012 00:51:06 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (01/28/2012 00:51:05 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (01/28/2012 00:48:22 PM) (Source: DCOM) (User: )
Description: {45CC1698-D1CF-417B-BC32-80EB79E05EF1}

Error: (01/28/2012 00:48:07 PM) (Source: Service Control Manager) (User: )
Description: The TPCH Service service terminated unexpectedly. It has done this 1 time(s).

Error: (01/28/2012 00:44:04 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (01/28/2012 00:43:38 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
tcpipBM

Error: (01/28/2012 00:42:29 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\tcpipBM.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/28/2012 10:04:13 AM) (Source: DCOM) (User: )
Description: {45CC1698-D1CF-417B-BC32-80EB79E05EF1}


Microsoft Office Sessions:
=========================
Error: (01/11/2012 07:29:00 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 99 seconds with 60 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.0.0)
64 Bit HP CIO Components Installer (Version: 7.2.8)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Photoshop 7.0 (Version: 7.0)
Adobe Reader 9.3.4 (Version: 9.3.4)
Amazon Links (Version: 2.02)
AT&T Communication Manager (Version: 6.10.0025.0)
ATI Catalyst Install Manager (Version: 3.0.765.0)
Audacity 1.3.13 (Unicode)
Avanquest update (Version: 1.30)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.2109)
AVG 2012 (Version: 2012.0.1901)
AVS Image Converter 2.0.2.160
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
BufferChm (Version: 140.0.212.000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0315.1050.17562)
Catalyst Control Center Graphics Full Existing (Version: 2010.0315.1050.17562)
Catalyst Control Center Graphics Full New (Version: 2010.0315.1050.17562)
Catalyst Control Center Graphics Light (Version: 2010.0315.1050.17562)
Catalyst Control Center Graphics Previews Common (Version: 2010.0315.1050.17562)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0315.1050.17562)
Catalyst Control Center Localization All (Version: 2010.0315.1050.17562)
ccc-core-static (Version: 2010.0315.1050.17562)
ccc-utility64 (Version: 2010.0315.1050.17562)
CCC Help Chinese Standard (Version: 2010.0315.1049.17562)
CCC Help Chinese Traditional (Version: 2010.0315.1049.17562)
CCC Help Czech (Version: 2010.0315.1049.17562)
CCC Help Danish (Version: 2010.0315.1049.17562)
CCC Help Dutch (Version: 2010.0315.1049.17562)
CCC Help English (Version: 2010.0315.1049.17562)
CCC Help Finnish (Version: 2010.0315.1049.17562)
CCC Help French (Version: 2010.0315.1049.17562)
CCC Help German (Version: 2010.0315.1049.17562)
CCC Help Greek (Version: 2010.0315.1049.17562)
CCC Help Hungarian (Version: 2010.0315.1049.17562)
CCC Help Italian (Version: 2010.0315.1049.17562)
CCC Help Japanese (Version: 2010.0315.1049.17562)
CCC Help Korean (Version: 2010.0315.1049.17562)
CCC Help Norwegian (Version: 2010.0315.1049.17562)
CCC Help Polish (Version: 2010.0315.1049.17562)
CCC Help Portuguese (Version: 2010.0315.1049.17562)
CCC Help Russian (Version: 2010.0315.1049.17562)
CCC Help Spanish (Version: 2010.0315.1049.17562)
CCC Help Swedish (Version: 2010.0315.1049.17562)
CCC Help Thai (Version: 2010.0315.1049.17562)
CCC Help Turkish (Version: 2010.0315.1049.17562)
ConverterLite 0.1 (Version: 0.1)
Coupon Printer for Windows (Version: 5.0.0.0)
D110 (Version: 140.0.283.000)
D3DX10 (Version: 15.4.2368.0902)
DataPilot 7 (Version: 7.01.0009)
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 140.0.212.000)
DLS IV (Installer Version) (Version: 1.3)
DLS Update Service (Version: 1.3.0)
Driver Installer (Version: 2.3.0.797)
FLV Converter 3.2
Garmin City Navigator North America NT 2012.10 Update (Version: 15.10.0.0)
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.5.4)
Google Chrome (Version: 16.0.912.77)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.79)
GPBaseService2 (Version: 140.0.211.000)
GPSBabel 1.4.2
HP Customer Participation Program 14.0 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Photosmart D110 All-In-One Driver 14.0 Rel. 7 (Version: 14.0)
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.003.001.001)
HPAppStudio (Version: 140.0.95.000)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.212.000)
HPSSupply (Version: 140.0.211.000)
iLivid (Version: 1.92.0.118480)
Image Resizer Powertoy Clone for Windows (64 bit) (Version: 2.1.1)
InstallVC90Support (Version: 1.01.0000)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Junk Mail filter update (Version: 15.4.3502.0922)
Label@Once 1.0 (Version: 1.0)
LiveVDO plugin 1.3 (Version: 1.3)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
MarketResearch (Version: 140.0.212.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.1.54.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 3.0.126.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS) (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Motorola Driver Installation 4.5.0 (Version: 4.5.0)
Motorola Phone Tools (Version: 5.00)
Motorola Phone Tools (Version: 5.31a 05/13/2010)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSN Toolbar (Version: 4.0.0357.1)
MSN Toolbar Platform (Version: 4.0.0357.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Network64 (Version: 140.0.215.000)
Network64 (Version: 140.0.221.000)
Picasa 3 (Version: 3.8)
PL-2303 USB-to-Serial (Version: 1.00.000)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
PS_AIO_07_D110_SW_Min (Version: 140.0.142.000)
QuickTransfer (Version: 140.0.98.000)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.13.112.2010)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.5992)
Realtek High Definition Audio Driver (Version: 6.0.1.6069)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30111)
Realtek WLAN Driver (Version: 2.00.0013)
Scan (Version: 140.0.80.000)
Shop for HP Supplies (Version: 14.0)
Sierra Wireless AC595 Firmware Update Package (Version: 1.0)
Sierra Wireless AC595U Firmware Update Package (Version: 1.0)
Sierra Wireless USB MUX Driver Package (Version: 0.53)
Skype Launcher (Version: 2.01)
Skype™ 5.5 (Version: 5.5.124)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 140.0.214.000)
Spybot - Search & Destroy 2 (Version: 2.0.6)
Status (Version: 140.0.256.000)
Synaptics Pointing Device Driver (Version: 15.0.8.1)
Toolbox (Version: 140.0.428.000)
Toshiba App Place (Version: 1.0.6.3)
TOSHIBA Application Installer (Version: 9.0.1.1)
TOSHIBA Assist (Version: 3.00.11)
Toshiba Book Place (Version: 2.0.5271)
TOSHIBA Bulletin Board (Version: 1.6.07.64)
TOSHIBA Disc Creator (Version: 2.1.0.2 for x64)
TOSHIBA eco Utility (Version: 1.2.11.64)
TOSHIBA Face Recognition (Version: 3.1.3.64)
TOSHIBA Flash Cards Support Utility (Version: 1.63.0.6C)
TOSHIBA Hardware Setup (Version: 1.63.0.22C)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6)
Toshiba Laptop Checkup (Version: 2.0.6.22)
TOSHIBA Media Controller (Version: 1.0.80.3.64)
TOSHIBA Media Controller Plug-in (Version: 1.0.5.10)
Toshiba Online Backup (Version: 2.0.0.25)
TOSHIBA PC Health Monitor (Version: 1.6.0.64)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA Recovery Media Creator (Version: 2.1.0.4 for x64)
TOSHIBA ReelTime (Version: 1.6.06.64)
TOSHIBA Service Station (Version: 2.1.40)
TOSHIBA Supervisor Password (Version: 1.63.0.9C)
TOSHIBA Value Added Package (Version: 1.3.19.64)
TOSHIBA Web Camera Application (Version: 1.1.1.15)
ToshibaRegistration (Version: 1.0.4)
TrayApp (Version: 140.0.212.000)
TrueCrypt (Version: 7.0a)
TurboTax 2010
TurboTax 2010 wfliper (Version: 010.000.1070)
TurboTax 2010 WinPerFedFormset (Version: 010.000.4227)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0483)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0214)
TurboTax 2010 wrapper (Version: 010.000.0157)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Utility Common Driver (Version: 1.0.52.1C)
Verizon Mobile Broadband Drivers (Version: 3.02.002.002)
Verizon Wireless USB760 Firmware Updates (Version: 1.0.5)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.10 (Version: 1.1.10)
VZAccess Manager (Version: 7.3.13.1)
WebReg (Version: 140.0.212.017)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Yahoo! Detect
Yahoo! Messenger

========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 3835.68 MB
Available physical RAM: 1858.09 MB
Total Pagefile: 7669.56 MB
Available Pagefile: 5406.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.27 MB

========================= Partitions: =====================================

1 Drive c: (TI106050W0B) (Fixed) (Total:452.66 GB) (Free:340.01 GB) NTFS
3 Drive e: (STORE N GO) (Removable) (Total:3.72 GB) (Free:1.87 GB) FAT32
4 Drive f: () (Removable) (Total:1.87 GB) (Free:1.13 GB) FAT

========================= Users: ========================================

User accounts for \\JEFFK-PC

Administrator Guest Jeff K
TFB


**** End of log ****




Running super antispyware now

#4 TheShooter93

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Posted 28 January 2012 - 03:13 PM

Running super antispyware now

:thumbup2:

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

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#5 kozmic

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Posted 28 January 2012 - 03:47 PM

It appears to be gone now.
But none of my menu items came back
Favorites is there but control panel, documents, all the rest are gone.
Running Gmer now

#6 kozmic

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Posted 28 January 2012 - 03:49 PM

Figured out how to put them back
If there a reason to uninstall superantimalware?

#7 kozmic

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Posted 28 January 2012 - 04:22 PM

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-01-28 16:17:25
Windows 6.1.7601 Service Pack 1
Running: 4vt961ky.exe


---- Files - GMER 1.0.15 ----

File C:\Users\Jeff K\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O99CLVCH\integrity-local[1].txt 0 bytes
File C:\Users\Jeff K\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OM0JWP9E\clients[2].txt 0 bytes
File C:\Users\Jeff K\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YOPT7N0P\integrity-local[1].txt 0 bytes

---- EOF - GMER 1.0.15 ----

#8 TheShooter93

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Posted 29 January 2012 - 01:31 AM

It appears to be gone now.

No remaining symptoms of malware?

If there a reason to uninstall superantimalware?

No, you can leave SuperAntiSpyware installed on your computer.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

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#9 kozmic

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Posted 05 February 2012 - 09:05 AM

The malware is gone and did not come back.
Thanks




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