Hello i am posting here because i am at my wits end. My computer has been running slow so i did some testing. i have a Dell XPS420, am running Windows Vista 64bit and have 8gigs of ram intstalled. i am using Trend Micro security suite for internet security and recently installed RU Botted and Spybot S&D after reading your forum on things to do before you post in this forum. i have ran AOL Computer Checkup lite and made some adjustments according to their suggestions (some i didn't do because i don't know how). one of the areas of concern according to Aol CC lite is that critical sreas of my system are out of value. i also generated a system report and it mentioned and abnormally stopped system service:Windows Image Acquisition (WIA)
Exit Code: 1068
Service Name: stisvc
Path C:\Windows\System32|svchost.exe-k imgsvc
Service Code: 0
here are the symptoms i am experiencing. all programs installed take at least a minute to load With most having a banner stating it is not responding and when i click on the x to close the offending program, it will suddenly start responding and the close. IE explorer loads at about the same rate often with the same aforementioned results. i currently have task manager up and would like to give you the current details. CPU Usage is currently hovering around 30% : physical memory being used is 42% = 3.36GB while the following apps are being utilized. Trend Micro scanning ; Posting New Topic on this forum, and a Solitaire game opened.
Physical Memory (MB) System
Total 8125 Handles 163878
Cached 6392 Threads 1079
Free 0 Processes 80
Up Time 18:04 (as of this post)
Page File 3169/ 9260M
Kernel Memory (MB)
i can post a copy of the AOL cc lite report upon request.
Addendum: i also tried to generate a hijack this file but it wouldn't post to notebook, nor would it let me open as admin.
any help you can give me would be greatly appreciated