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Random restarts


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#1 Darth Wolvex

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Posted 27 January 2012 - 03:11 PM

So I'm playing Star Trek Online and my computer restarts, sometimes it shows me the blue screen and restarts. It only does this while playing star trek online or other mmos.

How can I fix this?

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#2 cryptodan

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Posted 27 January 2012 - 03:35 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 Darth Wolvex

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Posted 27 January 2012 - 03:55 PM

Ok here goes: http://speccy.piriform.com/results/mFr3jE8Wr5TlKKoMzpyDXwh

#4 cryptodan

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Posted 27 January 2012 - 04:01 PM

I do notice that this is a lap top, and during gaming they can over heat which can cause BSoD's, and I noticed you are not using Windows 7 SP1. Is there any reason why?

#5 Darth Wolvex

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Posted 27 January 2012 - 04:27 PM

I guess I need to upgrade my system, so if I use a fan would this solve the problem?
I recently recovered my computer so im catching up with updates again xD

#6 LucheLibre

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Posted 27 January 2012 - 05:11 PM

Use BlueScreenView to provide details about your errors.

  • Download the .zip file and extract to a folder on your desktop. Open that folder and run BlueScreenView.exe.
  • After BSV completes its scan, click Edit > Select All. Then click File > Save Selected Items and save the report to your desktop as BSOD.txt
  • Open BSOD.txt in Notepad and copy all of its content to your next reply.

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