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BSOD


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12 replies to this topic

#1 WandaG

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Posted 27 January 2012 - 11:17 AM

Got a BSOD not sure why did not install anything new or make changes that I know of. So I did research and got the info from Nirsoft Bluescreen as it's as follows: Is anyone familiar with this.

==================================================
Dump File : 012612-36441-01.dmp
Crash Time : 1/26/2012 7:06:02 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000008
Parameter 3 : 0x00000000
Parameter 4 : 0x94cc7aa0
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+2d2a
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : ti21sony.sys+7aa0
Stack Address 2 : ti21sony.sys+1798
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012612-36441-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 142,976
==================================================

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#2 Allan

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Posted 27 January 2012 - 11:19 AM

Only the one bsod? If so, don't worry about it unless it happens again.

#3 WandaG

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Posted 27 January 2012 - 11:23 AM

No my computer will only start on Safe mode and shuts down after awhile. I am unable to run anything on safe mode so I can not update anything

#4 Allan

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Posted 27 January 2012 - 07:26 PM

And you can't think of anything new or different since just before this happened?

Try booting to the W7 dvd and running the startup repair options.

#5 WandaG

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Posted 27 January 2012 - 08:47 PM

Don't have a disc purchased online and the link I used is not working. The only thin I can remember is I was looking for an update on the driver for my printer but there was none and I have since removed the printer from my laptop .

#6 LucheLibre

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Posted 27 January 2012 - 11:57 PM

  • Click the Start Orb and type in device manager. When it shows up in the search results, click it.
  • Locate the Texas Instruments PCIxx21 PCIxx12 Integrated FlashMedia Controller. Expand each category until you find it.
  • Right-click the entry and select Uninstall.
  • Attempt to reboot into normal mode. Relate what happens in your next post.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#7 Allan

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Posted 28 January 2012 - 07:49 AM

Not sure if this will help or not:
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/halmacpidll-blue-screen-problem/7e6e9b11-792c-4d63-b465-ea21490f205f

#8 WandaG

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Posted 28 January 2012 - 05:13 PM

Disabled the driver restarted and recieved same BSOD

#9 LucheLibre

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Posted 28 January 2012 - 05:28 PM

Did you disable it or uninstall it?

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#10 WandaG

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Posted 28 January 2012 - 06:00 PM

unistalled and removed the driver software because at first I didnt and it reinstalled ergo the BSOD .Great my computer started in normal mode . Now what do I do now ?

#11 WandaG

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Posted 28 January 2012 - 06:02 PM

BTW LL thank you so much for your help and not giving up on me since I am not that savyy with techy problems.

#12 LucheLibre

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Posted 28 January 2012 - 06:16 PM

I'm glad to help.

The first thing I would do is go to your computer manufacturer's website and download the latest driver for that device. Install it and retest.

Post the manufacturer and model and perhaps I can help you find the right driver.

Edited by LucheLibre, 28 January 2012 - 06:18 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#13 WandaG

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Posted 28 January 2012 - 06:29 PM

I will check and let you know and again thanks




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