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Problem installing downloaded MS Office Professional 2007ce couldn't be accessed while configuring MS Office Professional 2007


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#1 Khirrkee

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Posted 27 January 2012 - 10:57 AM

Hello,

I have a problem installing MS Office Professional 2007.

Here are the details:
1. HP dv4-4141us laptop computer
2. Running Windows 7
3. I bought and downloaded Microsoft Office Professional 2007. Includes Access, Excel, Outlook, Powerpoint, Publisher, Word --- all 2007 versions
4. The software downloaded alright.
5. When I then clicked on MS Office Excel 2007 in "All Programs", it started configuring it.
6. After configuration was done, Setup window popped up, "In order to complete setup, a system reboot is necessary. Would you like to reboot now?"
7. I clicked on Yes, and a window opened up saying: "1 program still needs to close: Waiting for Microsoft Office Professional 2007. This program is preventing Windows from restarting." The options were "Force Restart" or "Cancel".
8. I then clicked on "Cancel" and the following error message popped up:
"Error 1719: The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
9. I then clicked on "OK" and got another message:
"MS Office Excel 2007 has not been installed for the current user. Please run setup to install the application."
10. I then clicked on "OK" and the message went away.
11. When I then clicked on "MS Office Excel 2007" in 'All Programs', it started to configure the software again and I was back at step # 6 from above.

I had exactly the same problem when I tried installing MS Office Word 2007 from the downloaded software.

I would appreciate your help.

Thanks.

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#2 cryptodan

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Posted 27 January 2012 - 11:00 AM

Installation of MS Office 2007 or MS Office 2010 does not require a system reboot. Where did you "download" this from?

#3 Khirrkee

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Posted 27 January 2012 - 11:22 AM

Thanks for your prompt response.
I bought the MS Office 2007 Standard Full Version at www.softbidding.com.
They sent me a link for the download, together with a product key.

#4 cryptodan

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Posted 27 January 2012 - 01:37 PM

do not trust any site with the words bidding in the name when it comes to software. I have installed MS Office 2007 multiple times and never had to reboot for anything to work.

#5 Khirrkee

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Posted 28 January 2012 - 09:38 AM

do not trust any site with the words bidding in the name when it comes to software. I have installed MS Office 2007 multiple times and never had to reboot for anything to work.



#6 Khirrkee

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Posted 28 January 2012 - 09:39 AM

Thanks, will certainly be more careful in future. What should I do now? I have MS Office 2010 Starter preinstalled. I'll uninstall that and 2007 and reinstall 2007 and see what happens.

#7 cryptodan

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Posted 28 January 2012 - 01:58 PM

Try that and see if it works.




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