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Large lag, 99% RAM and CPU spikes during


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2 replies to this topic

#1 MML

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Posted 26 January 2012 - 10:41 PM

After I went through all of this with Norton Yesterday, I noted that my computer's grown extremely laggy and stuttery. There was a period where my NAV wouldn't update, and I was wondering if I might've caught something in the interum? Computer is a Compaq Laptop running Windows 7 and Norton, as always.

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#2 Broni

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Posted 26 January 2012 - 11:00 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 MML

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Posted 27 January 2012 - 12:07 AM

Have to reboot to update MWB and I'm still running ASWMBR, but here's everything else!

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Sophos Anti-Rootkit 1.5.4
Java™ 6 Update 30
Out of date Java installed!
Adobe Flash Player
Adobe Reader X (10.0.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Malwarebytes' Anti-Malware mbamservice.exe
``````````End of Log````````````

(I just updated my Java so I have no clue why it says it's out of date)

Farbar Service Scanner Version: 18-01-2012 01
Ran by melissa (administrator) on 26-01-2012 at 23:38:50
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MiniToolBox by Farbar
Ran by melissa (administrator) on 26-01-2012 at 23:42:27
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : ashandsheila
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 78-E4-00-72-99-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f0e4:6fe5:641e:1b7e%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, January 25, 2012 4:38:47 PM
Lease Expires . . . . . . . . . . : Friday, January 27, 2012 2:50:27 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 326689792
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-80-13-E0-C8-0A-A9-96-55-3E
DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : C8-0A-A9-96-55-3E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {13D4906B-4A43-4598-BC3E-0100DBB52848}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {4B206155-0401-47CA-8972-35058F56CB31}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3cdd:3b54:f5ff:fffd(Preferred)
Link-local IPv6 Address . . . . . : fe80::3cdd:3b54:f5ff:fffd%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {E1F46FB6-0972-4981-87D6-86C2383EA89B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {D3F513D6-DE87-43C8-8BEE-4EABF3022146}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 10.0.0.1

Name: google.com
Addresses: 74.125.115.105
74.125.115.104
74.125.115.103
74.125.115.106
74.125.115.147
74.125.115.99


Pinging google.com [74.125.115.105] with 32 bytes of data:
Reply from 74.125.115.105: bytes=32 time=35ms TTL=51
Reply from 74.125.115.105: bytes=32 time=39ms TTL=51

Ping statistics for 74.125.115.105:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 35ms, Maximum = 39ms, Average = 37ms
Server: UnKnown
Address: 10.0.0.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.2.43
98.137.149.56
98.139.180.149


Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=123ms TTL=50
Reply from 72.30.2.43: bytes=32 time=126ms TTL=50

Ping statistics for 72.30.2.43:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 123ms, Maximum = 126ms, Average = 124ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...78 e4 00 72 99 2f ......Atheros AR9285 802.11b/g/n WiFi Adapter
10...c8 0a a9 96 55 3e ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.1 10.0.0.2 25
10.0.0.0 255.255.255.0 On-link 10.0.0.2 281
10.0.0.2 255.255.255.255 On-link 10.0.0.2 281
10.0.0.255 255.255.255.255 On-link 10.0.0.2 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.0.0.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.0.0.2 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 58 ::/0 On-link
1 306 ::1/128 On-link
15 58 2001::/32 On-link
15 306 2001:0:4137:9e76:3cdd:3b54:f5ff:fffd/128
On-link
12 281 fe80::/64 On-link
15 306 fe80::/64 On-link
15 306 fe80::3cdd:3b54:f5ff:fffd/128
On-link
12 281 fe80::f0e4:6fe5:641e:1b7e/128
On-link
1 306 ff00::/8 On-link
15 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/25/2012 04:49:19 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/25/2012 04:10:27 AM) (Source: Application Hang) (User: )
Description: The program chrome.exe version 16.0.912.77 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 10e8

Start Time: 01ccdb38d4ce6d82

Termination Time: 156

Application Path: C:\Users\melissa\AppData\Local\Google\Chrome\Application\chrome.exe

Report Id: 5c0495ae-4734-11e1-9a72-c80aa996553e

Error: (01/25/2012 02:57:04 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/25/2012 01:22:57 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/24/2012 04:14:57 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/24/2012 01:11:15 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/23/2012 10:30:18 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/23/2012 02:10:08 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/22/2012 11:50:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: gcswf32.dll_unloaded, version: 0.0.0.0, time stamp: 0x4eaf862f
Exception code: 0xc0000005
Fault offset: 0x5ae6916c
Faulting process id: 0x1d38
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (01/22/2012 03:25:05 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.


System errors:
=============
Error: (01/25/2012 04:44:34 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (01/25/2012 04:40:14 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (01/25/2012 03:14:23 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (01/25/2012 03:08:55 AM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:
%%1053

Error: (01/25/2012 03:08:47 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (01/25/2012 03:08:45 AM) (Source: Service Control Manager) (User: )
Description: The Application Virtualization Client service failed to start due to the following error:
%%1053

Error: (01/25/2012 03:08:45 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Application Virtualization Client service to connect.

Error: (01/25/2012 02:52:05 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (01/21/2012 00:38:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

Error: (01/20/2012 11:18:13 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UxSms service.


Microsoft Office Sessions:
=========================
Error: (01/25/2012 04:49:19 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/25/2012 04:10:27 AM) (Source: Application Hang)(User: )
Description: chrome.exe16.0.912.7710e801ccdb38d4ce6d82156C:\Users\melissa\AppData\Local\Google\Chrome\Application\chrome.exe5c0495ae-4734-11e1-9a72-c80aa996553e

Error: (01/25/2012 02:57:04 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/25/2012 01:22:57 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/24/2012 04:14:57 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/24/2012 01:11:15 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/23/2012 10:30:18 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/23/2012 02:10:08 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/22/2012 11:50:23 AM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637gcswf32.dll_unloaded0.0.0.04eaf862fc00000055ae6916c1d3801ccd8a288392689C:\Windows\SysWOW64\rundll32.exegcswf32.dll2cb6296a-4519-11e1-8dab-c80aa996553e

Error: (01/22/2012 03:25:05 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


=========================== Installed Programs ============================

1st Page 2000 2.00 Free
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.1.82.76)
Adobe Reader X (10.0.1) (Version: 10.0.1)
Adobe Shockwave Player (Version: 11.5.1.601)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
AIM 7
Alien Outbreak 2 (Version: 2.2.0.95)
AMD USB Filter Driver (Version: 1.0.15.94)
Atheros Driver Installation Program (Version: 9.2)
ATI Catalyst Install Manager (Version: 3.0.765.0)
Bejeweled (Version: 2.2.0.95)
Bejeweled 2 Deluxe 1.1 (Version: 1.1)
Bejeweled 3 (Version: 2.2.0.95)
Bejeweled Twist
Bejeweled Twist (Version: 2.2.0.95)
Bing Bar (Version: 7.0.609.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Boulder Dash - Pirates Quest (Version: 2.2.0.95)
BurgerTime Deluxe (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full Existing (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full New (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Light (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Common (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0310.1824.32984)
Catalyst Control Center InstallProxy (Version: 2010.0310.1824.32984)
Catalyst Control Center Localization All (Version: 2010.0310.1824.32984)
ccc-core-static (Version: 2010.0310.1824.32984)
ccc-utility64 (Version: 2010.0310.1824.32984)
CCC Help Chinese Standard (Version: 2010.0310.1823.32984)
CCC Help Chinese Traditional (Version: 2010.0310.1823.32984)
CCC Help Czech (Version: 2010.0310.1823.32984)
CCC Help Danish (Version: 2010.0310.1823.32984)
CCC Help Dutch (Version: 2010.0310.1823.32984)
CCC Help English (Version: 2010.0310.1823.32984)
CCC Help Finnish (Version: 2010.0310.1823.32984)
CCC Help French (Version: 2010.0310.1823.32984)
CCC Help German (Version: 2010.0310.1823.32984)
CCC Help Greek (Version: 2010.0310.1823.32984)
CCC Help Hungarian (Version: 2010.0310.1823.32984)
CCC Help Italian (Version: 2010.0310.1823.32984)
CCC Help Japanese (Version: 2010.0310.1823.32984)
CCC Help Korean (Version: 2010.0310.1823.32984)
CCC Help Norwegian (Version: 2010.0310.1823.32984)
CCC Help Polish (Version: 2010.0310.1823.32984)
CCC Help Portuguese (Version: 2010.0310.1823.32984)
CCC Help Russian (Version: 2010.0310.1823.32984)
CCC Help Spanish (Version: 2010.0310.1823.32984)
CCC Help Swedish (Version: 2010.0310.1823.32984)
CCC Help Thai (Version: 2010.0310.1823.32984)
CCC Help Turkish (Version: 2010.0310.1823.32984)
CinemaNow Media Manager (Version: 1.9.1.105)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Crystal Cave Classic (Version: 2.2.0.95)
CyberLink DVD Suite (Version: 7.0.2527)
CyberLink MediaShow (Version: 5.0.1307)
CyberLink PowerDVD 9 (Version: 9.0.1.3810)
CyberLink YouCam (Version: 3.0.2511)
D3DX10 (Version: 15.4.2368.0902)
Download Updater (AOL LLC)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Google Update Helper (Version: 1.3.21.79)
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
HiJackThis (Version: 1.0.0)
HP Advisor (Version: 3.4.12850.3526)
HP Customer Experience Enhancements (Version: 6.0.1.4)
HP Games (Version: 1.0.2.5)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP Photo Creations (Version: 1.0.0.2261)
HP Power Plan Utility (Version: 1.0.6)
HP Quick Launch (Version: 1.0.17)
HP Setup (Version: 1.2.3988.3281)
HP Software Framework (Version: 4.0.108.1)
HP Support Assistant (Version: 6.0.5.4)
HP Update (Version: 5.001.000.014)
HP User Guides 0178 (Version: 1.02.0000)
HP Wireless Assistant (Version: 4.0.4.2)
Internet TV for Windows Media Center (Version: 4.2.2.0)
Ipswitch WS_FTP Home 2007 (Version: 11.00.000)
Jasc Animation Shop 3 (Version: 3.11)
Jasc Paint Shop Pro 9 (Version: 9.00.0000)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (64-bit) (Version: 6.0.270)
Java™ 6 Update 30 (Version: 6.0.300)
Java™ 7 (64-bit) (Version: 7.0.0)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.2515)
LightScribe System Software (Version: 1.18.20.1)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.2.114.0)
Microsoft IntelliPoint 8.0 (Version: 8.0.225.0)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Home and Student 2010 - English (Version: 14.0.5123.5002)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Namco All-Stars: DIG DUG (Version: 2.2.0.95)
Namco All-Stars: PAC-MAN (Version: 2.2.0.95)
Norton Internet Security (Version: 19.2.0.10)
Norton Online Backup (Version: 2.0.0.34)
Peggle Deluxe 1.0 (Version: 1.0)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies
Power2Go (Version: 6.1.3715)
PowerDirector (Version: 8.0.2514)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.18.322.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6206)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30113)
Recovery Manager (Version: 5.5.2512)
Roxio CinemaNow 2.0 (Version: 1.0.262)
RtVOsd (Version: 1.0.6)
Soluto (Version: 1.2.199.0)
Sophos Anti-Rootkit 1.5.4 (Version: 1.5.4)
Super Yum Yum: Puzzle Adventures (Version: 2.2.0.97)
SUPERAntiSpyware (Version: 4.41.1000)
Synaptics Pointing Device Driver (Version: 15.0.17.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update Installer for WildTangent Games App
WildTangent Games App (HP Games) (Version: 4.0.5.31)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
Yahoo! Install Manager
Yahoo! Software Update
Yahoo! Toolbar
Zuma's Revenge!
Zuma Deluxe 1.0.0.0 (Version: 1.0.0.0)

========================= Memory info: ===================================

Percentage of memory in use: 89%
Total physical RAM: 1786.9 MB
Available physical RAM: 193.49 MB
Total Pagefile: 4098.23 MB
Available Pagefile: 748.87 MB
Total Virtual: 4095.88 MB
Available Virtual: 3985.98 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:219.02 GB) (Free:152.03 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.57 GB) (Free:1.94 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\ASHANDSHEILA

Administrator Guest melissa


**** End of log ****

EDIT: Here's the MBA and other logs!


Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.27.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
melissa :: ASHANDSHEILA [administrator]

1/27/2012 1:45:16 AM
mbam-log-2012-01-27 (01-45-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 191247
Time elapsed: 15 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


aswMBR version 0.9.9.1532 Copyright© 2011 AVAST Software
Run date: 2012-01-27 02:26:13
-----------------------------
02:26:13.830 OS Version: Windows x64 6.1.7601 Service Pack 1
02:26:13.831 Number of processors: 1 586 0x603
02:26:13.832 ComputerName: ASHANDSHEILA UserName: melissa
02:26:17.791 Initialize success
02:26:29.987 AVAST engine defs: 12012602
02:27:37.572 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000069
02:27:37.575 Disk 0 Vendor: WDC_WD25 01.0 Size: 238475MB BusType: 11
02:27:37.597 Disk 0 MBR read successfully
02:27:37.599 Disk 0 MBR scan
02:27:37.619 Disk 0 unknown MBR code
02:27:37.631 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
02:27:37.645 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 224280 MB offset 409600
02:27:37.676 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 13891 MB offset 459735040
02:27:37.697 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 488183808
02:27:37.703 Service scanning
02:27:44.205 Modules scanning
02:27:44.209 Disk 0 trace - called modules:
02:27:44.251 ntoskrnl.exe CLASSPNP.SYS disk.sys amdxata.sys storport.sys hal.dll amdsata.sys
02:27:44.599 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80025aa060]
02:27:44.607 3 CLASSPNP.SYS[fffff88001d9643f] -> nt!IofCallDriver -> [0xfffffa8002555b80]
02:27:44.612 5 amdxata.sys[fffff880010b97a8] -> nt!IofCallDriver -> \Device\00000069[0xfffffa80023f4660]
02:27:45.309 AVAST engine scan C:\Windows
02:27:48.309 AVAST engine scan C:\Windows\system32
02:33:18.641 AVAST engine scan C:\Windows\system32\drivers
02:33:45.516 AVAST engine scan C:\Users\melissa
02:55:02.537 AVAST engine scan C:\ProgramData
03:03:47.854 Scan finished successfully
03:04:40.995 Disk 0 MBR has been saved successfully to "C:\Users\melissa\Desktop\MBR.dat"
03:04:41.143 The log file has been saved successfully to "C:\Users\melissa\Desktop\aswMBR2.txt"

Edited by MML, 27 January 2012 - 04:05 AM.





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