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Please Help - XP Anitspyware 2012 aftermath

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#1 mdg76


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Posted 26 January 2012 - 08:02 PM

EDIT: Moved to Am I Infected from Windows XP Home and Professional

Hey there. I hope someone can help me. My PC was recently infected with XP Antispyware 2012. After much swearing and gnashing of teeth, I got it cleared up. What is left is a bit of a mystery. In my system tray, I get a message that my automatic updates are turned off. When I open Windows Security Center and click on the button to turn on the automatic updates, it gives me an error message that states that I need to go to the control panel and re-enable them from there. When I open the control panel, it's showing the automatic updates as enabled. I'm a bit confused and don't know which one to believe. If I try and do a manual update, I get the following message after I ask for the express update:

[Error number: 0x80070424]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

Any help would be greatly appreciated. Thanks much!


Edited by boopme, 26 January 2012 - 09:38 PM.

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#2 Broni


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Posted 26 January 2012 - 09:23 PM

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Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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