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Built-in Webcam disconnecting


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#1 AngryEggplant

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Posted 26 January 2012 - 02:16 PM

I hope this is the right forum...

Anyway, I have an Acer Aspire 5734z notebook PC and the built-in webcam will frequently disconnect on Win 7 x64 Home Premimum. Acer's website doesn't have drivers for the webcam, only generic Microsoft ones and a software program called Crystal Eye. Win7 will say it needs to connect the device to a hi-speed USB port or show it as an unknown device. Updated the bios from v1.01 to v1.06 but these problems were happening before the update.

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#2 jhayz

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Posted 26 January 2012 - 10:27 PM

Do you have a driver recovery software like those Sony Vaio laptops have? I don't own any Acer laptop so it might be worth asking if these certain Acers do have such. On my Sony netbook, its found in the Recovery section of the Vaio care software.
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