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D-Link DIR-815


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#1 mmcmuskogee-1

mmcmuskogee-1

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Posted 26 January 2012 - 08:46 AM

A new client just bought this router and has the following wireless devices they want connected to it:

BlueRay Player
Vizio HDTV
Panasonic HDTV
HP Desktop
HP Laptop

The Panasonic TV connects for a little while and then loses it's connection. It won't stay connected.

This router is a dual band and offers both the 2.4 Ghz and 5 Ghz.

Your thoughts, please?

Edited by mmcmuskogee-1, 26 January 2012 - 12:15 PM.


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#2 mmcmuskogee-1

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Posted 26 January 2012 - 12:19 PM

Ok. So I was troubleshooting this thing for about two hours when I noticed a small notation on a page in the setup manual stating to go to panasonic.com/netconnect for additional details. I went there and found ( http://panasonic.jp/support/global/cs/tv/compatibility/usb/option4_1b.html ) which shows a list of just three (3) routers which have been confirmed to be compatibile with the Panasonic WiFi dongle. The D-Link is not in that list. This is very odd to me, because I was not aware that there were compatibility issues anywhere such as this.

This information was not offered by the salesman who sold my client the television and he's spent $200 in technician fees troubleshooting this problem. I was the third tech to come out after Panasonic sent out a tech, then the Geek Squad. Woohoo! It's always nice to beat the Geek Squad!




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