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Possibly Dumb Norton Internet Security/Firewall question?


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#1 MML

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Posted 25 January 2012 - 06:25 PM

After having some issues updating my NIS last night, I decided to upgrade to '12. It took quite awhile to properly download the update, and it actually went from seventy percent to twenty percent finished at one point. Anyway, it seemingly installed, and after several restarts to upgrade the engine it gave me the following error: "Norton Internet Seccurity has encountered an Internal Program Error, Error ID 100, 8504". It ran an auto-fix and seemed to be working fine afterwards, but when I double-checked on the Norton forum they recommended a complete reinstal. It seems to be working fine otherwise, however, except for the notice that "Firewall Setting AlertThreadEnable Changed" when I signed in this morning. Worth being worried about?

ETA: The Norton rep I talked to tried to tell me it was a conflict with MalwareBytes and SAS and tried to convince me to remove them. LOL no, they've caught stuff Norton never has and I know they can run concurrently with Norton if you don't have auto-protection enabled.

Edited by MML, 25 January 2012 - 06:52 PM.


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#2 quietman7

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Posted 26 January 2012 - 07:58 AM

Firewall setting: "AlertThreadEnable Changed" is normal behavior according to a Symantec Rep in this discussion topic.

If any conflicts between Malwarebytes and another security program are reported, suggested solutions are usually provided in the Common Issues, Questions, and their Solutions, FAQs thread.
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#3 MML

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Posted 26 January 2012 - 10:33 PM

Thank you so much!

Unforuntately, my CPU's running at 98 percent and I'm getting lots of browsing/computer lags, so I'm going to run over to 'Am I Infected?'. Thank you!




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