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Outlook AddIn virus?


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5 replies to this topic

#1 zman93

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Posted 25 January 2012 - 04:20 PM

About a month ago I began getting an error message upon opening Outlook 2007, "The Add-in "Outlook AddIns" (C:\WINDOWS\system32\uforc\mco_sjkcfdltb.dll) cannot be loaded and has been disabled by Outlook. After a brief search I came up with nothing regarding the dll file or the file path.

This morning AVG picked this up:

"PUP";"Potentially harmful program Logger.ABTM";"C:\WINDOWS\system32\uforc\mcsc_cwhihebxq.dll";"N/A";"1/24/2012, 2:15:28 AM"

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#2 boopme

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Posted 25 January 2012 - 10:33 PM

Hello, the first appears to be an orphan and the second a worm.
Is this XP or another?
Did AVG quarantine or remove the find?

For the 1st....
Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message. This one -->> uforc\mco_sjkcfdltb.dll
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.





Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


>>>>
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
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#3 zman93

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Posted 27 January 2012 - 12:12 PM

Yes, XP Pro. AVG deleted the file.

The pop-up is upon opening Outlook, not on system startup, so it was nowhere to be found in Autoruns. I poked around in the registry for a value for "Outlook AddIns" but found nothing.



MiniToolBox by Farbar Version: 18-01-2012
Ran by Zach (administrator) on 26-01-2012 at 08:15:01
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: http=127.0.0.1:60808

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.http", "127.0.0.1"
"network.proxy.http_port", 60808
"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 localhost
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com

There are 9 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® 82562V-2 10/100 Network Connection = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=static addr=192.168.1.2 register=PRIMARY
add dns name="Local Area Connection" addr=192.168.1.1 index=2
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : Computer10

Primary Dns Suffix . . . . . . . : domain.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : domain.local

domain.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : domain.local

Description . . . . . . . . . . . : Intel® 82562V-2 10/100 Network Connection

Physical Address. . . . . . . . . : 00-1A-A0-9C-CC-A1

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.121

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.2

DNS Servers . . . . . . . . . . . : 192.168.1.2

192.168.1.1

Primary WINS Server . . . . . . . : 192.168.1.2

Lease Obtained. . . . . . . . . . : Wednesday, January 25, 2012 12:42:29 PM

Lease Expires . . . . . . . . . . : Thursday, February 02, 2012 12:42:29 PM

Server: server.domain.local
Address: 192.168.1.2

Name: google.com
Addresses: 74.125.235.19, 74.125.235.20, 74.125.235.16, 74.125.235.17
74.125.235.18



Pinging google.com [74.125.235.18] with 32 bytes of data:



Reply from 74.125.235.18: bytes=32 time=178ms TTL=47

Reply from 74.125.235.18: bytes=32 time=178ms TTL=47



Ping statistics for 74.125.235.18:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 178ms, Maximum = 178ms, Average = 178ms

Server: server.domain.local
Address: 192.168.1.2

Name: yahoo.com
Addresses: 98.137.149.56, 98.139.180.149, 209.191.122.70, 72.30.2.43



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=24ms TTL=56

Reply from 72.30.2.43: bytes=32 time=23ms TTL=56



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 23ms, Maximum = 24ms, Average = 23ms

Server: server.domain.local
Address: 192.168.1.2

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1a a0 9c cc a1 ...... Intel® 82562V-2 10/100 Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.121 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.121 192.168.1.121 20
192.168.1.0 255.255.255.0 192.168.1.121 192.168.1.121 20
192.168.1.121 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.121 192.168.1.121 20
224.0.0.0 240.0.0.0 192.168.1.121 192.168.1.121 20
255.255.255.255 255.255.255.255 192.168.1.121 192.168.1.121 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/25/2012 01:04:15 PM) (Source: Microsoft Office 12) (User: )
Description: EventType offdiag12, P1 26ec7cee-797a-4a34-ac86-11b81ec10ad9cf84b844-5eca-4ffb-ba5e-3b6dba529404, P2 NIL, P3 NIL, P4 NIL, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 offdiag120, P10 offdiag121.

Error: (01/25/2012 00:47:48 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: The Group Policy client-side extension Folder Redirection failed to execute. Please look for any errors reported earlier by that extension.

Error: (01/25/2012 00:47:48 PM) (Source: Folder Redirection) (User: Zach)Zach
Description: Failed to perform redirection of folder My Documents.
The new directories for the redirected folder could not be created.
The folder is configured to be redirected to <\\SERVER\Users\%USERNAME%\My Documents>, the final expanded path was <\\SERVER\Users\Zach\My Documents>.
The following error occurred:
%%5

Error: (01/25/2012 00:44:10 PM) (Source: Application Hang) (User: )
Description: Hanging application procexp.exe, version 14.12.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/23/2012 04:12:33 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot determine the user or computer name. (The RPC server is unavailable. ). Group Policy processing aborted.

Error: (01/18/2012 01:01:22 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot determine the user or computer name. (The RPC server is unavailable. ). Group Policy processing aborted.

Error: (01/12/2012 10:25:24 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot determine the user or computer name. (The RPC server is unavailable. ). Group Policy processing aborted.

Error: (01/11/2012 05:08:15 PM) (Source: Application Hang) (User: )
Description: Hanging application Illustrator.exe, version 14.0.128.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/03/2012 09:17:54 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot determine the user or computer name. (The RPC server is unavailable. ). Group Policy processing aborted.

Error: (01/03/2012 09:03:21 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot determine the user or computer name. (The RPC server is unavailable. ). Group Policy processing aborted.


System errors:
=============
Error: (01/25/2012 00:43:01 PM) (Source: Service Control Manager) (User: )
Description: The atisvc_mrtfwpzig service failed to start due to the following error:
%%2

Error: (01/25/2012 00:42:31 PM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume2


Microsoft Office Sessions:
=========================
Error: (11/14/2011 02:48:57 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 432406 seconds with 1680 seconds of active time. This session ended with a crash.

Error: (10/04/2011 11:38:55 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 530948 seconds with 2400 seconds of active time. This session ended with a crash.

Error: (07/11/2011 07:47:58 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 299 seconds with 60 seconds of active time. This session ended with a crash.

Error: (05/18/2011 03:02:47 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5833 seconds with 1260 seconds of active time. This session ended with a crash.

Error: (04/23/2010 10:23:47 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 7892 seconds with 1080 seconds of active time. This session ended with a crash.

Error: (06/22/2009 08:02:51 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 25210 seconds with 960 seconds of active time. This session ended with a crash.

Error: (06/11/2009 08:00:25 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 23684 seconds with 960 seconds of active time. This session ended with a crash.

Error: (09/23/2008 08:05:19 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6308.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 21529 seconds with 1020 seconds of active time. This session ended with a crash.

Error: (09/23/2008 01:07:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6308.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 79119 seconds with 180 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

µTorrent (Version: 3.0.0)
2007 Microsoft Office system (Version: 12.0.6425.1000)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.0.0)
Adobe AIR (Version: 1.1.0.5790)
Adobe Color - Photoshop Specific CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe Dreamweaver CS4 (Version: 10.0)
Adobe Drive CS4 (Version: 1)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Fonts All (Version: 2.0)
Adobe Illustrator CS4 (Version: 14.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Media Player (Version: 1.1)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop CS4 Support (Version: 11.0)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Adobe Setup (Version: 2.0)
Adobe Shockwave Player 11.5 (Version: 11.5.1.601)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
AutoCAD 2010 - English (Version: 18.0.55.0)
AutoCAD 2010 Language Pack - English (Version: 18.0.55.0)
Autodesk Design Review 2010 (Version: 10.0.0.108)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.2109)
AVG 2012 (Version: 2012.0.1901)
Belarc Advisor 8.1
Bonjour (Version: 3.0.0.10)
Browser Address Error Redirector (Version: 1.00.0000)
CCleaner (Version: 3.06)
Connect (Version: 1.0.0.1)
CPUID CPU-Z 1.58
Dell DataSafe Online (Version: 1.0.15)
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Support Center (Version: 1.0.07192)
DESI Labeling System (Version: 3.1.9.0)
DivX Setup (Version: 2.6.0.34)
dj_sf_software_req (Version: 90.0.235.000)
Duplicate Remover for Microsoft Excel (Version: 2.5.0)
EPSON WorkForce 600 Series Printer Uninstall
Fast Plans 12
FileZilla Client 3.4.0 (Version: 3.4.0)
Form Fill (Windows Live Toolbar) (Version: 03.01.0072)
Google Earth Plug-in (Version: 6.1.0.5001)
Google SketchUp 8 (Version: 3.0.4811)
Google Update Helper (Version: 1.3.21.79)
High-Logic FontCreator 6.0
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HP Deskjet Printer Driver Software 9.0 (Version: 9.0)
iExplorer 2.2.1.3
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections 12.1.8.0 (Version: )
iTunes (Version: 10.5.2.11)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Japanese Fonts Support For Adobe Reader 8 (Version: 8.0)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 6 Update 7 (Version: 1.6.0.70)
kuler (Version: 2.0)
Map Button (Windows Live Toolbar) (Version: 03.01.0072)
Market$harp CE (Version: 2.0.13)
MessageStudio 3.0
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Deployment Toolkit 2010 Update 1 (5.1.1642.01) (Version: 5.1.1642.1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Professional Hybrid 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Mozilla Firefox 10.0 (x86 en-US) (Version: 10.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
neroxml (Version: 1.0.0)
NVIDIA Control Panel 285.58 (Version: 285.58)
NVIDIA Graphics Driver 285.58 (Version: 285.58)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA nView 135.95 (Version: 135.95)
NVIDIA nView Desktop Manager (Version: 6.14.10.13570)
NVIDIA PhysX (Version: 9.11.0621)
NVIDIA PhysX System Software 9.11.0621 (Version: 9.11.0621)
NVIDIA Update 1.5.20 (Version: 1.5.20)
NVIDIA Update Components (Version: 1.5.20)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OneCare Advisor (Windows Live Toolbar) (Version: 03.00.2038)
PDF Settings CS4 (Version: 9.0)
Photoshop Camera Raw (Version: 5.0)
Popup Blocker (Windows Live Toolbar) (Version: 03.01.0072)
PowerDVD (Version: 7.0)
PowerISO (Version: 4.7)
ProjectDox Components 7.2 (Version: 7.2)
QualxServ Service Agreement (Version: 1.11.0000)
QuickTime (Version: 7.69.80.9)
Realtek High Definition Audio Driver
SAMSUNG Dr.Printer (Version: 1.00.0000)
Samsung ML-2510 Series
SearchAssist
Sentinel System Driver 5.42.1 (32-bit) (Version: 5.42.1)
Spotify (Version: 0.5.2)
Spotify (Version: 0.8.1.64.g5c5914e3)
Suite Shared Configuration CS4 (Version: 1.0)
Tabbed Browsing (Windows Live Toolbar) (Version: 03.01.0072)
Toolbox (Version: 90.0.146.000)
TurboFLOORPLAN Home & Landscape Pro (Version: 12.0)
Unity Web Player (Version: 2.1.0f5_16147)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Favorites for Windows Live Toolbar (Version: 03.01.0072)
Windows Live Outlook Toolbar (Windows Live Toolbar) (Version: 03.01.0072)
Windows Live Sign-in Assistant (Version: 4.100.313.1)
Windows Live Toolbar (Version: 03.01.0068)
Windows Live Toolbar Extension (Windows Live Toolbar) (Version: 03.01.0072)
Windows Live Toolbar Feed Detector (Windows Live Toolbar) (Version: 03.01.0073)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR archiver
Wireshark 1.6.0 (Version: 1.6.0)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 2046.11 MB
Available physical RAM: 1119.03 MB
Total Pagefile: 3940.44 MB
Available Pagefile: 3047.26 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.28 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.46 GB) (Free:14.8 GB) NTFS
4 Drive m: () (Network) (Total:232.88 GB) (Free:100.47 GB) NTFS
5 Drive p: () (Network) (Total:232.88 GB) (Free:100.47 GB) NTFS
6 Drive s: () (Network) (Total:232.88 GB) (Free:100.47 GB) NTFS

========================= Users: ========================================

User accounts for \\COMPUTER10

Admin Administrator Agent Supervisor
ASPNET Guest HelpAssistant
SUPPORT_388945a0 UpdatusUser

========================= Minidump Files ==================================

No minidump file found

**** End of log ****



C:\Documents and Settings\Admin\Local Settings\Temp\NERO13349\Toolbar.exe Win32/Toolbar.AskSBar application cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Mozilla Firefox\components\1273429.dll probably a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\Documents and Settings\Zach\Local Settings\Temp\ICReinstall\cnet_LAN_SpeedTest_Setup_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Program Files\Mozilla Firefox\components\1273429.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\Program Files\Mozilla Firefox 4.0 Beta 7\components\1273429.dll probably a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc365.zip a variant of Win32/InstallCore.D application deleted - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc366.zip a variant of Win32/InstallCore.D application deleted - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc386.6_incl_Serial\cnet_LAN_SpeedTest_Setup_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\ccp_cmpiapahk.dll probably a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\Director_efgdkjpn.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\dprx_lqaykqgod.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\ffe3_aoghebnfc.dll probably a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\ffe_qcfetcunl.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\mcapp_hkcfdhefc.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\mca_qcfetcunl.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\mcff_vlwvjgodt.dll probably a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\mcie_ausbpbiwd.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined
C:\RECYCLER\S-1-5-21-3629745297-2235135246-2363102300-1175\Dc581\mck_vcwsnefnq.dll a variant of Win32/WebWatcher.A application cleaned by deleting - quarantined



#4 boopme

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Posted 27 January 2012 - 04:34 PM

OK, I want run one more scan and be sure there is no malware. Then check in Addons and see if the file is there and disable it.

Enable or disable add-ins in Office programs



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 zman93

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Posted 30 January 2012 - 02:18 PM

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.30.03

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Zach :: COMPUTER10 [administrator]

1/30/2012 10:41:29 AM
mbam-log-2012-01-30 (10-41-29).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 306063
Time elapsed: 34 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\8C.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

(end)


The file is not in the add-in list.

#6 boopme

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Posted 30 January 2012 - 08:16 PM

Is the pop up gone too?

Edited by boopme, 30 January 2012 - 08:17 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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