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need help removing hacker/virus


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3 replies to this topic

#1 mjd59

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Posted 24 January 2012 - 11:54 PM

my computer has been over run with something strange , it has locked me out of my c drive and i can not load any programs as it says the path is not valid i wonder if anyone can help me gain a little controll so i can run a malware program , cannot load via usb or cd and can not connect to the internet but when i look at the users i sometimes have around 10 unauthrized users, think it has blocked me gaining administrator controll also please help me beat this i am running vista business sp2 on a dell

Edited by hamluis, 25 January 2012 - 08:48 AM.
Moved from Vista to Am I infected.


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#2 cryptodan

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Posted 25 January 2012 - 08:08 PM

Would this be a business use computer, and part of a domain?

#3 Elise

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Posted 26 January 2012 - 04:58 AM

Please see if you can run the following program and post the logs.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


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#4 Elise

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Posted 07 February 2012 - 09:48 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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