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System check removal


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14 replies to this topic

#1 angelnose

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Posted 24 January 2012 - 03:18 PM

Hello, I am hoping someone can help me. My computer was infected with System Check a couple of days ago. Using the self help guide on here my husband seems to have managed to clear it but it would be great if someone could take a look and see if it's gone completely.

Thanks in advance,
Lynsay :thumbup2:

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#2 Broni

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Posted 24 January 2012 - 03:31 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 angelnose

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Posted 24 January 2012 - 03:46 PM

Hi Broni

Thanks so much for the speedy reply!
Here is the system check log - I will post the others as I do them.

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
AVG Free 8.5
ZoneAlarm
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Spybot - Search & Destroy
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 11.1.102.55
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
Zone Labs ZoneAlarm zlclient.exe
``````````End of Log````````````

#4 angelnose

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Posted 24 January 2012 - 03:48 PM

FSS log:

Farbar Service Scanner Version: 18-01-2012 01
Ran by Linzi (administrator) on 24-01-2012 at 20:47:14
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AvgTdiX(86) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0A00000004000000010000000200000003000000080000005A00000056000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

#5 angelnose

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Posted 24 January 2012 - 03:50 PM

Farbar Service Scanner Version: 18-01-2012 01
Ran by Linzi (administrator) on 24-01-2012 at 20:47:14
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AvgTdiX(86) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0A00000004000000010000000200000003000000080000005A00000056000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

#6 angelnose

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Posted 24 January 2012 - 03:53 PM

Sorry - I seem to have posted the Fss log twice.
Here's the mini tool box log:

MiniToolBox by Farbar Version: 18-01-2012
Ran by Linzi (administrator) on 24-01-2012 at 20:49:34
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : Mabel

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : dlink.com



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : dlink.com

Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-24-2B-19-B3-1F

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Tuesday, January 24, 2012 7:26:18 PM

Lease Expires . . . . . . . . . . : Wednesday, January 25, 2012 7:26:18 PM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-23-8B-5C-A3-43

Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 173.194.66.105, 173.194.66.99, 173.194.66.147, 173.194.66.103
173.194.66.104, 173.194.66.106



Pinging google.com [173.194.66.105] with 32 bytes of data:



Reply from 173.194.66.105: bytes=32 time=45ms TTL=45

Reply from 173.194.66.105: bytes=32 time=45ms TTL=45



Ping statistics for 173.194.66.105:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 45ms, Maximum = 45ms, Average = 45ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.2.43, 98.137.149.56, 98.139.180.149, 209.191.122.70



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=211ms TTL=53

Reply from 72.30.2.43: bytes=32 time=201ms TTL=53



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 201ms, Maximum = 211ms, Average = 206ms

Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 24 2b 19 b3 1f ...... Atheros AR5007EG Wireless Network Adapter - Packet Scheduler Miniport
0x3 ...00 23 8b 5c a3 43 ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.2 192.168.1.2 20
192.168.1.0 255.255.255.0 192.168.1.2 192.168.1.2 25
192.168.1.2 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.2 192.168.1.2 25
224.0.0.0 240.0.0.0 192.168.1.2 192.168.1.2 25
255.255.255.255 255.255.255.255 192.168.1.2 3 1
255.255.255.255 255.255.255.255 192.168.1.2 192.168.1.2 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/24/2012 07:26:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10015

Error: (01/24/2012 07:41:01 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10015

Error: (01/24/2012 07:41:01 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/24/2012 07:40:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7859

Error: (01/24/2012 07:40:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7859

Error: (01/24/2012 07:40:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/24/2012 07:40:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5906

Error: (01/24/2012 07:40:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5906

Error: (01/24/2012 07:40:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/24/2012 07:40:55 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3953


System errors:
=============
Error: (01/23/2012 07:47:02 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/23/2012 07:23:43 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/23/2012 07:23:07 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
abp480n5
adpu160m
agp440
agpCPQ
Aha154x
aic78u2
aic78xx
AliIde
alim1541
amdagp
amsint
asc
asc3350p
asc3550
AvgLdx86
AvgMfx86
cbidf
cd20xrnt
CmdIde
Cpqarray
dac2w2k
dac960nt
dpti2o
Fips
hpn
i2omp
ini910u
IntelIde
intelppm
mraid35x
perc2
perc2hib
ql1080
Ql10wnt
ql12160
ql1240
ql1280
sisagp
Sparrow
symc810
symc8xx
sym_hi
sym_u3
TosIde
ultra
viaagp
ViaIde

Error: (01/23/2012 07:21:07 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (01/23/2012 00:16:25 AM) (Source: DCOM) (User: Linzi)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (01/23/2012 00:07:30 AM) (Source: DCOM) (User: Linzi)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (01/23/2012 00:07:13 AM) (Source: DCOM) (User: Linzi)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (01/23/2012 00:07:09 AM) (Source: DCOM) (User: Linzi)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (01/23/2012 00:07:05 AM) (Source: DCOM) (User: Linzi)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (01/23/2012 00:06:42 AM) (Source: DCOM) (User: Linzi)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

(Version: 1.0.4.0)
Torrent (Version: 3.0.0)
Acer Crystal Eye webcam (Version: 5.8.33.001)
Acer ScreenSaver (Version: 1.11.0613)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Ad-Aware
Ad-Aware (Version: 8.0.7)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Download Manager (Version: 1.6.2.48)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Flash Player ActiveX (Version: 9.0.124.0)
Adobe Reader 9.4.6 (Version: 9.4.6)
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.1.116)
Atheros for Acer Driver v7.6.0.224_Foxconn Installation Program (Version: 7.6.0.224)
AVG Free 8.5
Bonjour (Version: 2.0.4.0)
Dell Driver Download Manager (Version: 2.0.0.0)
Google Desktop (Version: 5.7.0808.07150)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Google Update Helper (Version: 1.3.21.79)
Intel® Graphics Media Accelerator Driver
InterVideo Register Manager (Version: 1.0.4.0)
InterVideo WinDVD (Version: 5.0-B11.1255)
iTunes (Version: 10.1.2.17)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
JMicron JMB38X Flash Media Controller (Version: 1.00.16.01)
Launch Manager
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 Trial (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Works (Version: 08.05.0818)
MobileMe Control Panel (Version: 2.6.0.29)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
OpenOffice.org 3.1 (Version: 3.1.9399)
Picasa 3 (Version: 3.8)
QuickTime (Version: 7.69.80.9)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.17.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.5628)
SoulSeek 157 NS 13e
Spotify (Version: 0.4.3)
Spybot - Search & Destroy (Version: 1.6.2)
Synaptics Pointing Device Driver (Version: 11.1.4.0)
VC 9.0 Runtime (Version: 1.0.0)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
WebFldrs XP (Version: 9.50.7523)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Yahoo! Detect
ZoneAlarm (Version: 9.2.057.000)
ZTE_MF6X6_USB_MODEM_1.2050.0.6

========================= Memory info: ===================================

Percentage of memory in use: 80%
Total physical RAM: 1011.88 MB
Available physical RAM: 193.58 MB
Total Pagefile: 2431.06 MB
Available Pagefile: 1566.12 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.44 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:144.17 GB) (Free:102.86 GB) NTFS

========================= Users: ========================================

User accounts for \\MABEL

Administrator ASPNET David
Guest HelpAssistant Linzi
SUPPORT_388945a0


**** End of log ****

#7 Broni

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Posted 24 January 2012 - 04:03 PM

...and aswMBR...

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#8 angelnose

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Posted 24 January 2012 - 04:27 PM

Malwarebytes log:

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.24.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Linzi :: MABEL [administrator]

1/24/2012 9:02:45 PM
mbam-log-2012-01-24 (21-02-45).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209719
Time elapsed: 20 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#9 angelnose

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Posted 24 January 2012 - 05:18 PM

aswMBR version 0.9.9.1509 Copyright© 2011 AVAST Software
Run date: 2012-01-24 21:28:59
-----------------------------
21:28:59.578 OS Version: Windows 5.1.2600 Service Pack 3
21:28:59.578 Number of processors: 2 586 0x1C02
21:28:59.578 ComputerName: MABEL UserName: Linzi
21:29:04.859 Initialize success
21:37:39.828 AVAST engine defs: 12012400
21:38:09.687 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
21:38:09.703 Disk 0 Vendor: TOSHIBA_MK1652GSX LV020J Size: 152627MB BusType: 3
21:38:09.718 Disk 0 MBR read successfully
21:38:09.718 Disk 0 MBR scan
21:38:09.781 Disk 0 unknown MBR code
21:38:09.796 Disk 0 Partition 1 00 12 Compaq diag MSWIN4.1 4996 MB offset 63
21:38:09.828 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 147628 MB offset 10233405
21:38:09.843 Disk 0 scanning sectors +312576705
21:38:09.984 Disk 0 scanning C:\WINDOWS\system32\drivers
21:38:46.562 Service scanning
21:38:51.468 Service vsdatant C:\WINDOWS\System32\vsdatant.sys **LOCKED** 32
21:38:52.000 Modules scanning
21:39:06.015 Disk 0 trace - called modules:
21:39:06.062 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
21:39:06.078 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86b5d200]
21:39:06.093 3 CLASSPNP.SYS[f75a7fd7] -> nt!IofCallDriver -> \Device\0000008f[0x86bc4948]
21:39:06.109 5 ACPI.sys[f749e620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x86ba3cc0]
21:39:07.296 AVAST engine scan C:\WINDOWS
21:39:39.968 AVAST engine scan C:\WINDOWS\system32
21:44:40.609 AVAST engine scan C:\WINDOWS\system32\drivers
21:45:05.484 AVAST engine scan C:\Documents and Settings\Linzi
22:13:02.609 AVAST engine scan C:\Documents and Settings\All Users
22:16:16.781 Scan finished successfully
22:16:53.687 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Linzi\Desktop\MBR.dat"
22:16:53.703 The log file has been saved successfully to "C:\Documents and Settings\Linzi\Desktop\aswMBR.txt"

#10 angelnose

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Posted 24 January 2012 - 05:24 PM

Thanks a lot for your help so far.
I'm off to bed now - I will check in again tomorrow

Lynsay

#11 Broni

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Posted 24 January 2012 - 06:16 PM

All looks clean so far.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#12 angelnose

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Posted 25 January 2012 - 04:08 PM

Evening Broni.

I've done both the TFC and the Eset - both found no problems.

The system check icon is still on the desktop - should I delete it?

Lynsay

#13 Broni

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Posted 25 January 2012 - 06:37 PM

Yes, you can delete it.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

==========================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#14 angelnose

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Posted 26 January 2012 - 09:24 AM

Hi Broni

Thank you so much for all your help - you're a STAR :thumbsup: .

I'm just working through the suggestions on your last post. :busy:

Lynsay

#15 Broni

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Posted 26 January 2012 - 11:46 AM

You're very welcome Posted Image

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