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findind pictures and software after adding new windows version

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3 replies to this topic

#1 mamy


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Posted 23 January 2012 - 08:51 PM

My mom allowed a friend to change the operating system on her laptop. He did not backup files such as microsoft office that was paid for and picture of my sister and her children that no one else had. I want to try to restore my moms files and try to fix the version she had before. if this is not possible to just access certain files from a previous state.

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#2 dif


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Posted 24 January 2012 - 03:15 AM

There is no way to restore the PC to the previous OS. There is however a chance to recover the files as long as they haven't been over written by the instalation of the new OS.

#3 Linda.Christ


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Posted 24 January 2012 - 05:15 AM

In Which drive you stored the photos (C or D)? If you stored the photos in the drive where the OS is installed, then it is impossible to retrieve. It is a good practice to install data backup solutions to protect your file's & photos.

#4 hamluis



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Posted 24 January 2012 - 10:28 AM

<<My mom allowed a friend to change the operating system on her laptop.>>

Why? Why the change?

What is the new O/S...what was the old?

Does the system run without problems now?

You can try data-recovery software...nothing to lose but time. Some which members have used successfully:

Partition Find and Mount free partition recovery software - http://findandmount.com/

Recovery Software, Partition Table Doctor - http://www.ptdd.com/

Recovery Software, Recover My Files - http://www.recovermyfiles.com/

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download - http://www.piriform.com/recuva


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