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Netflix On The Hot Seat?!


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#1 buttoni

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Posted 12 February 2006 - 12:17 PM

Thought I'd pass this info along to all you NetFlix subscribers, in case it is news to you. Interesting CNN article about the company's woes.

I have had a gift subscription to NetFlix since January 1st. Christmas gift from my brother. At first, the turnaround was two days on the DVD's. Now it's a week. Apparently my 13 DVD rentals so far have already gotten me labeled as a heavy renter! My DVD's come out of Austin, TX and I only live an hour north of there. I know now it's not the US Postal Service's problem. In that short period of time, two DVD's shipped to me, per their screen, never arrived. I notified them and requested replacements. Emailed them re my concerns. Two pieces of lost mail for the same address in only 40 days is statistically HIGHLY unlikely! FYI, they freeze accounts if you report too many "never arrived" DVD's! Looks like they can do just about whatever they want to with their subscribers accounts!!!!!!!!!

Then my husband found this article yesterday on one of his favorite forums: Interesting. In future, Netflix could be looking at additional class action suits for deceptive advertising, at the very least, internet fraud at the very worst.

http://www.cnn.com/2006/US/02/10/net....ap/index.html
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#2 frankie12

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Posted 12 February 2006 - 09:05 PM

I have only had one movie not sent to me from netflix (have had netflix for about 3 years). I had no problem getting a new one. I also find that my response time is fine. I think netflix is a great program.

By the way I could not view your link. "page could not be found error"

#3 buttoni

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Posted 13 February 2006 - 03:11 PM

Sorry about that. Must have had a space at the end of the string or something. Let's try this link again:

http://www.cnn.com/2006/US/02/10/netflix.r...s.ap/index.html


This time the link is working. Just tested this one.

Edited by buttoni, 13 February 2006 - 03:12 PM.

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#4 raw

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Posted 13 February 2006 - 08:36 PM

I like netflix. Although i don't have an account they manage to
send me a dvd every once in a while (not addressed to me) so
i watch it and send it back. :thumbsup:

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#5 cowsgonemadd3

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Posted 14 February 2006 - 12:12 PM

I did the trial and loved how fast they were. I think I got a total of like 11 dvds during the 2 week trial. Its overnight both ways.

The only thing I didnt like was they didnt ship on Saturdays. I now am on the blockbuster trial and like it better because they ship on saturdays.

I like watching free dvds lol..

Even if you keep it for 9.99 a month you can get quite a few dvds and its well worth it from renting and returning it to the store.




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