Posted 23 January 2012 - 04:59 PM
I've got a customer with what sounds like a memory issue. I want to run Memtest86+ on it, but there is an issue. On bootup, I get "keyboard failure" and I can't enter the BIOS to change the boot device priority so that I can load Memtest86+ from a flash drive or cd. The keyboard works fine once I'm into Windows, but I can't use it before Windows loads.
Unplugged all other usb devices, including card reader internally.
Checked device manager, looks clean.
Thanks for any help.